Charleston Auto Inc. in
Charleston (WV)

What clients say about Charleston Auto Inc. in Charleston (WV)

• Brandon Drake

  Friendly associates, good service. They take good care of you.

  Jun 13, 2025
• Alicia Harmon

  I can't thank Charleston Auto enough for their outstanding towing service! We were stuck on a busy interstate, feeling overwhelmed, but their quick response and professional approach immediately made us feel safe and cared for. They handled everything efficiently, even in such a hectic situation. Truly top-notch service! Highly recommend them to anyone in need of reliable towing.

  Mar 28, 2025
• Buddy Clem

  They did a good job, and the employees are courteous, and professional, but they didn't perform all of the work I asked them to do. But, it is very convenient to combine auto service with towing.

  Mar 19, 2025
• John Born

  I had one of the trickiest scenario. My tractor turned over up a hill. Steven, Tyrone and Dakota worked with their special equipment to right the tractor and get it off the hill. I am grateful to be alive with no broken bones and grateful they were able to get the tractor down.

  Jul 29, 2024
• Samantha Sparks

  I wrecked early one morning on my way to work, thankful that I had Josh and Steven as my wreckers to pick me up! They were quick to get the car loaded and were very kind throughout the whole experience. Much better than any other company I've worked with.

  Jul 12, 2024
• Diana Shafer Campbell

  Love this place!! Very efficient and friendly. Prices are good.

  Jul 01, 2024
• Jaclyn Barger

  Steven and Shawn showed up to jump my truck. They were extremely helpful and made it to me fast. I would have been stranded if it wasn't for them. I highly recommend Charleston Auto. Very thankful for the help!

  Jun 24, 2024
• Patricia Mommone

  I was stranded at Charleston Airport in the long term parking lot with a dead battery. Matt came very quickly after I submitted a service call through my roadside assistance provider. He worked very quickly and got me on the road. Very pleased and would certainly use them again.

  Nov 11, 2023
• David Boggs

  We had a vehicle abandoned on our property. We had contacted the owner and given him ample time (several weeks) to remove vehicle. We were going to have our parking lot graded and graveled so we called to have it towed. They showed up within the hour. They took time and care to ensure vehicle wasn’t damaged.

  Nov 01, 2023
• Leslie Rhine

  I highly recommend this business! Their service was friendly and efficient. My car broke down in downtown Charleston. They arrived quickly and the transaction was smooth and pleasant. ⭐10/10⭐

  Mar 20, 2023
• Jennifer Conroy

  We got stuck out of town from Ohio. The young man who towed our vehicle was amazing; however, we were never informed that our vehicle was done. We just happened to stop on our way up north to get some things out of the car before heading home. Needless to say, your receptionist is not good at her job and should be informed of what it cost us because of her negligence.

  Jan 07, 2023
• Lena Osborne

  Chris is amazing! He has come to my aide now several times, most recently bc my neighbors flattened three tires on two vehicles, but that's a whole other story... Chris was so kind to give me a ride back home. Although I was prepared to risk the ride up Sissonville Rd with my steady Giant he said it was no problem and I gladly accepted. Awesome ending to a terrible day. Thanks again!!!

  Jul 21, 2022
• Sarah Kelly

  Amazing service! First off, when called them the man I spoke with was super nice! He helped me work out payment and when the driver showed up, he was right on time and very nice too. He tried to help me get the car started before he towed the car. very good experience!

  Oct 19, 2020
• Michelle Wilde

  I was travelling through WV, broke down just outside of Charleston and this was the provider through my insurance. They were quick and polite even with having to make two trips to bring my car and the passengers. Would definitely recommend them!

  Feb 25, 2019
• Krista Betteridge

  Great Fast Service! We had a tire blow out on us on 64. There were there 30 minutes after we had contacted Nationwide for our Roadside Assistance. The gentleman driving the truck was very courteous and lovely to talk to as he towed us to Wal-Mart to get our tire replaced.

  Oct 14, 2014