Up the Creek Auto Repair and Towing in
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Address:3428 Chesterfield Ave, Charleston, WV, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Auto repair shop
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Zip Code:25304
Working Time and Location
What clients say about Up the Creek Auto Repair and Towing in Charleston (WV)
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We were traveling from Norfolk, VA to Louisville, KY and got a nail in our tire. Called them and they said to come right over. Had us back on the road in around 30 minutes. Very nice people!
Oct 23, 2025 -
Front office staff are friendly and attentive. Jamie has always been helpful with any auto problems we have had. Thank you!
Sep 01, 2025 -
I’ve always had such a wonderful experience they always get me in when I need my car looked at and they also are always so good with my husband! 10/10 recommend this place!!
Jul 08, 2025 -
The best place to take your vehicle if it needs to be repaired. The family that runs this place is the most honest and reliable people I've ever known. I cannot say enough good about everyone that works there.
Jul 02, 2025 -
One of the best professional Auto Repair in Charleston. You could pass by, drop the car, they will provide you with the diagnosis within an hour, ask for permission to proceed with fixing and providing you with the expected fees. and then after your permission get another hour to fix and handover the car. I liked their system. Honest, transparent and professional.
Jun 17, 2025 -
The best repair experience we have had - thank you for your attention to detail, honesty, curiosity and fabulous communication. Will be bringing our vehicles here from now on.
May 28, 2025 -
Great experience! Very nice and knowledgeable folks. They are genuinely trying to help fix your car. Would definitely go to again.
Jan 03, 2025 -
Jamie thank you for calling me. I'll be in touch tomorrow morning I'll stop by wednesday...yes I feel like you are a good, hardworking, honest guy and I'm grateful you took the time to call me. Have a wonderful Holiday. I'll recommend your shop in the future.
Dec 12, 2024 -
They do great work for fair prices. They were the only ones who I got a hold of who would agree to do my exhaust manifold replacement. Would highly recommend their services. Get there early if you don't have an appointment, they're a busy shop for good reasons!
Oct 23, 2024 -
WITHOUT A DOUBT, THE BEST AUTO REPAIR PLACE AROUND!!! Excellent service at a fair price. The repairs are done right the first time. Biggest blessing is the kind office staff including Callie and Cole. If you need anything involving your car, this is the place to go!!!!
Sep 06, 2024 -
Jamie and the entire staff were absolutely amazing, going above and beyond to ensure all details regarding repairs were taken care of with precision and care. The waiting area exudes warmth and comfort, making the entire experience of waiting on repairs an absolute pleasure!
Jun 14, 2024 -
Came here for tires and rims. Good service, fast, even didn't try to upsell me hard when the value wasn't worth it and were upfront about it. Delivered what they said they would without any trouble and haven't had any issues yet!
Feb 22, 2024 -
I had to get brake pads and rotors replaced. I contacted every auto repair shop in the town and I found the best quote for the repair here at Up the Creek Auto Repair and Towing. They got me in the very next day without the appointment. Highly recommend this place for the best price in the town and super friendly staff.
Jan 18, 2024 -
Outstanding service and first rate! Highly recommend them and I’m very grateful of the owner! He took us in and helped fix our van last-minute on our Christmas trip from NC to Ohio, to see family as we had unexpected trouble and needed to stay in Charleston the night. Very personable, honest and hard-work folks! Thank you again, God bless!
Dec 28, 2023 -
Excellent, friendly, knowledgeable staff. Needed some programming for a new transmission - quick, efficient service. Was able to get my vehicle back on the road the same day. Competitive pricing, with quality results. I would definitely recommend this company for all vehicle repairs and maintenance. Easy parking, easy access.
Aug 29, 2023 -
We needed an emergency repair when on vacation. Up the creek auto repair squeezed us in same day even though they were extremely busy and had our truck back to us in less than two hours. We are so grateful!! Very kind and professional service and they charged a more than fair price. Couldn't ask for anything more. They are awesome!!
Apr 05, 2023 -
I have been taking my vehicle’s to this garage for about 8 years now and they have always been very upfront and honest with me about the issues with them.. if they can help you they will! That have great customer service and their prices are very great! The work is always on point! I wouldn’t even give it a second thought to take your car here!
Jan 05, 2023 -
Great people! I recently returned to this area after a 13 year absence and I have been looking for a good garage. I wish I would have came here sooner! I can tell you where not to go but I'll save that for another review lol. Do yourself a favor and go to Up The Creek! I've been trying to get my vehicle running right for 3 weeks. These guys figured it out in one afternoon.
Nov 29, 2022 -
UTCAR does great work for a great price! I wouldn’t think twice bfore having them work on my vehicle.
Jun 17, 2022 -
My husband just used this garage today, first time at suggestion of family. Was able to talk to the mechanic about the work. He was very knowledgeable. The work was done well, price also reasonable. The human side of business, very good. Best garage he's ever used, and he's 76 yr old!
Dec 12, 2018 -
We love Up The Creek! Ms. Bonnie is wonderful, Jamie is fantastic, and their entire staff is great. We’ve taken our Honda Accord, Ford Explorer, and Volvo XC90 to them and every time we have received honest work and very reasonable prices. I recommend them for anything and everything. Great people and even better work.
May 31, 2018
Nearest Junkyards to Up the Creek Auto Repair and Towing
Want to sell your car?
We will buy your car in any condition:
- Blown Engine
- Burned
- Damaged
- Flooded
- Non Running
- Old
- Salvage
- Scrap
- Totaled
- Used
- Wrecked
We serve the below locations in this area
Frequently Asked Questions
Up the Creek Auto Repair and Towing in Charleston offers the following services: Auto repair shop. You can check with them or contact us—we also offer free vehicle towing, instant quotes, and expert advice on finding the correct parts so you can save money and get exactly what you need with minimal effort.
Up the Creek Auto Repair and Towing are located in Charleston — the full address is shown above. If business hours are not listed for this location, please call us or use the online quote form on our website to confirm availability and schedule a convenient time; we’ll respond promptly.
Yes, Up the Creek Auto Repair and Towing in Charleston buys vehicles in any condition — from fully functional to damaged or non-running. You can contact them by phone or us via the online form on our website, specifying the make, model, and year of manufacture of your vehicle. We’ll make you an offer, schedule a pickup, and in most cases, our tow truck can arrive the same day with cash or instant payment.