All Ours Towing and Auto Services, LLC in
Petersburg (WV)

My daughter contacted me on her Garmin inreach she was stranded with no cell phone service and a flat tire by herself.. I was in Cleveland working. Carrie was extremely nice and reassuring! She told me what vehicle and who to expect so that I can relay it to my daughter so that she would be reassured. Absolutely outstanding service!!

First off, they answered the phone on a Sunday morning which is no guarantee in Petersburg so that was much appreciated. Also, they arrived within an half hour and got straight to work. They took care not to damage my vehicle more than it already was while loading it on the roll back so I highly recommend this company over others in the area. This price was less than expected as well.

Thank you TJ for the help! Friendly and very professional! Helped make a stressful situation better!

Not all heroes wear capes, and TJ was proof of that when he rescued us from the side of the highway. Thank you, TJ, for getting us to safety. You were a huge help during a very stressful time.

These people are real blessing from God a time in need when we would have been stuck for hours they come along seen us and stopped and was willing to help this country needs more people like them a person in need that's to these people really good people

I limped into this place on my donut spare tire after getting a flat up at Dolly Sods...it was quite the hike and wasn't sure I'd get any help. I'm happy to report though that I was wrong! The had me pull into a bay and set about looking at my tire (which was punctured by a pebble) and spending 15 minutes or so trying to patch it...they thought it was good to go but alas there was still a leak....and I thought I was screwed but then the gentleman (unfortunately I forgot his name) found a used tire that was the same height. It was a little wider but the got it on the rim and on my car...I paid $25 and was on my way! Super grateful for their help and patience ?

Yall don’t understand just how amazing TJ and his wife are. They came and got me for a tow after my tire gave up on me 200 miles from home. Not only did they get me off the side of the road (thank god), they also both call everyone they possibly knew to try to find me a place to get my car fixed so that I could get home (it’s Labor Day weekend). They helped me make a game plan, gave me as many options as they could. They made sure that I could find a place to stay for the night and even stopped so we could get food. Truly they were amazing, made me feel like a friend and MOST importantly… they made me feel safe and make sure that I was safe before I left. I could not thank them enough! If you get TJ, you are in good hands!

Incredible service!!! Super fast and super helpful. I hope it's a long time until I need another tow, but I hope it's these guys again!

We were stranded in Wolf Gap and he came help us get our truck off the mountain. Once we were at the repair shop

TJ came to the rescue this morning when I was locked out of my dead car. He was polite, professional, and efficient. Within 10 mins he had my car unlocked and jumped and I was on my way. He was knowledgeable and helped me feel at ease on a day that was not the best day for me. Would definitely recommend!!

I just moved in to the area and ended up hitting a deer soon after. Matt was super helpful in getting us a quote as well as great communication on schedule. They did an excellent job and it looks great. They did extra things like checking alignment and tire balance beings it was a front end collision. I will definitely but using them again. They also do tire work and have excellent prices on tires and really take care of your vehicle/wheels during the install as well.

TJ picked me up immediately when I blew a tire on a forest road in the Dolly sods. Was pleasantly surprised at how quickly he came. Fast, friendly, and fairly priced. Could not recommend All Ours more, look no further if you need help with your vehicle.

My serpentine belt gave out randomly and AAA contracted All Ours to take my car from WV to a shop in VA. The drivers were quick, super nice, and dropped my car off at the shop with a note about what went wrong. They were great!

We can't say enough good things about All Ours Towing. Our motorcycle broke down on a forest road by Seneca Rocks. We called AAA, Mike (the owner) called us to verify our location and within an hour TJ met us with all the necessary equipment to take our bike out. They are great people who run a great company.

Extremely Disappointed with All Ours Towing Service I recently had an urgent need for a tow due to my vehicle being stuck in the snow, and I was unfortunately left stranded by All Ours Towing, a service contacted through AAA. Despite the emergency nature of my situation, my experience was far from satisfactory, leading me to caution others about relying on them in times of need. After reaching out to All Ours Towing, I was initially relieved thinking help was on the way. However, my relief quickly turned to frustration and disappointment. After waiting for an hour, during which my hope and patience dwindled, they unceremoniously cancelled the service. There was no substantial explanation provided, leaving me to speculate on the reasons behind such a decision. The circumstances surrounding the cancellation lead me to believe that the motive was financially driven. It became evident that trucks were actively patrolling the area, offering immediate cash tows to stranded drivers. This situation suggests a preference for more lucrative opportunities over fulfilling a commitment to a customer in distress, facilitated through a reputable service like AAA. This experience not only left me stranded and helpless in a challenging situation but also deeply disappointed by the lack of professionalism and reliability demonstrated by All Ours Towing. The disregard for a customer's emergency needs in favor of profit is unacceptable in a service-oriented industry, especially when dealing with situations that could potentially compromise one's safety. I strongly advise against using All Ours Towing if you find yourself in need of emergency roadside assistance. Their inability to deliver on their promises and apparent prioritization of profit over service can leave you in a precarious, if not dangerous, situation. There are more reliable and ethical towing services available that understand the importance of timely and committed service, especially in emergency scenarios. Reply To Business Owner's Response I must express my profound disappointment and concern over the discrepancies and denials present in your reply. It is disconcerting to see my genuine distress and the issues I faced with All Ours Towing being questioned or outright dismissed based on your records. Shame on you. Firstly, the assertion that there is no record of my service call is deeply troubling. This claim suggests a significant lapse in your operational integrity or record-keeping, as I have clear documentation and correspondence related to my service request, including the confirmation from AAA. To imply that my situation "appears to not exist" is not only incorrect but also dismissive of the distress and inconvenience I experienced as a result of your service's failure to assist me in a time of need. Your defense against the financial motivation behind service cancellations and the assertion that your company does not engage in practices such as offering immediate cash tows to stranded drivers contradicts my observations. Multiple tow operators were soliciting cash tows to the stranded motorist's, was your company there as well? The insinuation that my account and observations are speculative or unfounded is offensive and undermines the validity of customer grievances. I am escalating this matter by sharing my experience and evidence with AAA, consumer protection agencies, social media platforms, and the BBB to ensure that potential customers are aware of the risks of relying on All Ours Towing. I had hoped for a resolution that acknowledged the shortcomings in service and communication, but your response has regrettably compelled me to take further action. Your offer to discuss the situation over the phone, while appreciated, seems inadequate to rectify the situation or restore my trust in your company's commitment. All Ours Towing never even apologized or accepted accountability, truly disappointing. I will post any future updates.

I had the consummate pleasure of having TJ as my tow truck driver after calling AAA. I was in the absolute middle of nowhere, in the mountains of West Virginia, and he arrived quickly. And took myself and my Volvo back to my house. Unfortunately, I have had to have several tows in the past 30 years since I received my drivers license and my first car. And this was by far the best experience that I’ve ever had. TJ is a total rockstar.

They came out in the dark on a Saturday evening halfway up Spruce Knob and pulled us out of the mud after we slid off the road because of another car. 911 dispatch told my husband that no one was willing to come help us because of the snow, but when the driver heard we had 2 kids in the car, he came racing to our rescue. Thank you so so much!

Needed a tow after wrecking car at Blackwater Falls State Park. They were communicative even over a weekend winter storm and helped problem solve by connecting us with a heavy recovery company and- eventually- towing our beloved Lexus to her final resting place. Full marks to Cary and crew for customer service and communications throughout it all.

Highly recommend All Ours Towing! A huge thank you to TJ and Cary for their responsiveness and professionalism during a very stressful time. They are the best, and went above and beyond to help us.

We hit a deer 8 hrs from home early in the morning. Cary was amazing getting her team out helping us quickly and making sure they had room for our children as well. TJ came out and was extremely kind and knowledgeable. It was such a relief to be treated like family in a very vulnerable situation. I wish we could do more, 5 stars is not enough for this wonderful company. We will never forget you guys!

They are the best. We received a tow and a ride from Thomas, WV to Pittsburgh through AAA. Highly recommended. Thanks TJ. By the way it was a water pump.

I had an unexpected mishap with my car ending up in a ditch, but thanks to All Ours Towing, my day turned around completely! Their quick response, professionalism, and efficient service were impressive. The driver arrived promptly, assessed the situation, and expertly pulled my car out of the ditch without a scratch. Their driver was helpful and friendly. I could not be more grateful for their assistance. I highly recommend All Ours Towing to anyone in need of reliable towing services.

Well, after 44 NPs and 50,000 miles the Ole Gurl (Yukon XL) needs a break. Long tow back to Roanoke. Thanks and big shout out to Cary & TJ at All Ours Towing from Petersburg, WV (not VA)!! Cary, thank you for your grace, kindness and humor throughout the day. Thank you for catching the fact that what AAA was telling me was WRONG and getting Lawson & I & The Ole Gurl safely back to Roanoke. Y'all - TJ came to get us and drove us 2 hrs back to Roanoke. He was knowledgeable in his trade, funny, and kind. Thank you both for a job well done!!

I recommend using this company should you have the need. I've had to use All Ours Towing multiple times through AAA for a tow from WV to DC. Both times they were very prompt and provided expert services. The team communicated effectively and followed up once the vehicle was delivered to the destination. Keep their number close by should you need a tow!

I can not recommend this company enough!!! Not only did they arrive at the scene of the accident extremely quick, they got our car out of a ditch without any issues and drove us all the way back to Baltimore, MD without any hesitation. Not to mention, our prices were cut due to the help from Cary. Can’t even put into words how helpful they were. I’d give more than 5 stars if I could.

All our towing showed up in less then 20 mins to the scene of the accident and pulled our car out of the ditch. Can't thank them enough...every tow company and auto body shop that could have helped me were closed today. Thankfully they answered the call and got us all the way back to Baltimore MD! We would have been stranded! Went above and beyond to make sure we got home safe! thank you to everyone at all our towing

I cannot recommend these folks highly enough. They went above and beyond to help me out of a very stressful situation, with a broken down car, far from home. They took a towing job declined by others, and showed up at 11:00 at night to tow my car almost 100 miles, and out of state. They were very pleasant and professional, and went above and beyond to finish the job. The kind of people that reassure you that there are good folks out in the world. Many thanks for the professionalism and help!