What clients say about Carquest Auto Parts - Simmons Parts and Service in Petersburg (WV)
I was having a problem finding an alternater for my older Mustang .I called Carquest in Petersburg WVa and spoke to Bill Link . He was very knowledgeable and took the time to locate the proper alternater for my older car . Thanks to Bill my GT will be back on the road soon .
While passing through town in my 1997 International Skoolie, I broke down nearby and needed some parts quickly. Carquest Auto Parts came to the rescue. They either had the parts I needed in stock or were able to order them quickly, ensuring I was back on the road in no time. Their efficiency and helpfulness made a stressful situation much more manageable. I would definitely recommend them.
This place is awesome, Nathan helped me way beyond, no-one can imagine. Writing the story in short below.
My car broke down when returning from Elkins, WV to Springfield, VA. That was Saturday and all car shops are closed. Then I got this places number and talked to Nathan from CarQuest.
First, Nathan helped me to jumpstart the car and diagnosed that the alternator is not properly charging the battery. Then he contacted with nearby places to find out if they are open, cause alternator needs to be changed. No mechanic or car repair shops found that are open or to work that day. The situation was very tough for us then, cause until Monday nothing will open and we also have to get an appointment at the earliest.
I cannot describe in words how much Nathan and his coworker (forgot his name) tried to find a help for us. When finally nothing found, he recommended us either we can stay in the city and wait for Monday or he will charge up the battery and we may give a try to find any help to the next to next city. Even he contacted some next and next-to-next city car repair shops, and they are closed too.
Meanwhile someone named Robert showed up and listened to my problem, and looked at how to change the alternator. He and Nathan (and also my wife) encouraged me that I can change the alternator by myself and Nathan said he will help me with any tools required.
Eventually, I was able to change the alternator by myself. I used many tools from the CarQuest and Nathan did not charge me a penny. Overall, Nathan helped me in a way that I even cannot imagine now. I am highly greatly to him and Robert (and my wife).
So I think I do not have to say that how much I shall recommend this place.
Great parts place I've had a bit of trouble getting parts but if you need something they will get it quick... All said and done, after finding other things I needed...I am happy with everything thanks!
Very good people there an they take care of u an make sure u get the right parts for ur vehicles an if they don't have it they will keep looking until they find it an if they can't they keep trying until they can't find it any where
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