What clients say about Compass Towing NW in Mount Vernon (WA)
Shortly after leaving the Mukilteo ferry heading for Renton I had to make an emergency stop in a parking lot. Because I was pulling a travel trailer, I needed two tow trucks. AAA called the trucks. The first to arrive was Jared from Compass Towing NW. it was very cold; I could not run the car. Once Jared got the trailer secured, he insisted that I wait in the warm truck for the other tow truck and not be there alone. He was extremely competent and a kind man! He then took the trailer to it’s spot in storage and sent me two photos showing it was safely there?. Highly recommend him!!!
Absolutely rude unfriendly driver and he left my vehicle in a driveway and refused to back my vehicle into the repair shop door, he had more than enough room to back it in and shop owner told him he was ridiculous to leave it outside. Do NOT use this company at all costs! Come o find out he is the owner!!! AVOID AT ALL COSTS!!!!
Call AAA for a tow and compass towing accepted the call sat here for three hours waiting finally get a call from the driver saying he wants to tow my car to his impound yard and deliver it in the morning. I called at noon AAA. It takes three hours to tell me that they’re gonna put my car in impound until the morning time what am I supposed to do walk home 123 miles then they call AAA and cancel So I had to call back to AAA and start all over and get a new tow company. I wouldn’t recommend these people to anyone like I wanna sit at impound yard for the next 17 hours before I get home with my car.
My daughter's transmission failed in Anacortes on Monday, 14 July (don't buy a Ford Focus if you can help it HAHA). We called AAA to get it towed back to Tacoma, and Jared with Compass Towing NW showed up happy to help! He got the car back to my daughter's place, and his help took a lot of stress off of us as she gets ready to move.
Seriously, if you get stuck, especially in Skagit county, you want Compass Towing NW to come get you. Great communication, excellent service, very professional. Clearly willing to go out of the way to help you out of a jam when others can't rise up, or measure up.
Very highly recommended!
Thanks a ton, Jared!
Jared was dispatched to me thru my AAA service call for a flat tire, it had a screw in it. I let him know that I would not have time to take my car to the tire store to patch the hole so he plugged my tire and I was on my way to work in 20 mins! The tire is still holding up and runs great. Thank you so much!
My husband and I just had the best experience! We waited over five hours for a tow truck company to come. They kept canceling on us. Finally our insurance contacted Compass Tow. They came out to the island where we live on time and the driver knew right away what was wrong with my car. He jumped it, fixed the issue, taught us how to prevent it from happening in the future and he recommended a reliable mechanic down the road. Guys like this give me faith in the goodness of others. As a mom of young children that knows nothing about cars, I can’t thank you enough!!
I would like to thank Jared with Compass Towing. He saved my day! I locked myself out of my vehicle. It was after hours and the local locksmiths were closed. Jared just happened to be driving by and he stopped to help me. He was able to unlock my vehicle for a minimal expense. I highly recommend to support this local business.
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