Budget Towing & Auto Repair in
Mount Vernon (WA)

They did an excellent job of correct a major malfunction of mine. Thank you kindly.

Just had the easiest and most friendly tow from Kenneth (Kid) and I highly recommend this company and the driver. He was 10 mins early and efficient and professional yet super down to earth and made the drive from Everett to month Vernon smooth and not awkward! Thanks

Kenneth (kid) was cool as hell.... He got us thru rush hour traffic safety and smoothly with great conversation

Budget Towing deserves more than 5 out of 5 stars! Larry and his wife Shirley saved us from a horrible situation when we were stuck in the dark along I-5 with no cell service. Larry tried to call me so many times to confirm my location but my phone was just not working. He still went to look for me and my family at I-5 even without confirmation to take a chance to help somebody in distress. They eventually found us and got us to the tire shop. The ride to the tire shop was so pleasant and being with them made us realize that our ordeal is over and everything is going to be fine. Thank you so much Budget Towing, thank you so much Larry and Shirley! You guys are lifesavers!

GOD BLESS the entire staff of BUDGET (Johnson's) TOWING! On Thursday Oct 30 205 myself, wife and 17year old Cat were travelling Down the i-5 south (From BC CANADA) towing our 26ft Travel Trailer with our CHEV TAHOE. We had a Terrible Accident on the I-5. The Team that showed up to the Carnage on the Highway were so Professional. They sincerely CARED about my wife & cat. They did a great job keeping us safe - Along with State Police and Fire Dept. The owner "DAN" filled us in on having access to our personal belongings being keep safe in their impound yard. He provided advice while dealing with ICBC (Insurance) etc. DAN, DWAYNE ( Doesnt talk much! LOL) the Road Side Guy who's making new life in US from Honduras, the Staff back at the Yard (Young man just married)..... THANK YOU! THANK YOU! I believe my wife was in SHOCK for Days. She however, kept being so emotional about how nice the Driver was who let her and Isabella Stay in his Tow Truck ( Yes, I am Crying right now). THANK YOU SIR! its scary as hell standing on the shoulder of the road, looking at your dreams destroyed! While working with insurance and things from the Marriott Fairfield ..... These guys HELPED stopped the INSURANCE COMPANY from trying to TAKE MY BELONGINGS AWAY before ti could make any logical choices. All they care about is "Saving Money". BUDGET CARED ABOUT US!!!!! Thank you DAN and STAFF! I will never forget the generosity, Respect and Kindness you gave us. There is an old saying: "I HOPE TO NEVER SEE YOU AGAIN" - lol cause the circumstances involved accident. Well, I hope to see any one of you guys (No Accidents) and Shake your hands again for all the Compassion, Professionalism and Help. THANK YOU SO MUCH! ps: Seem Everyone in the Burlington, Mount Vernon community all say how GREAT YOU GUYS ARE. THE TRUTH is the TRUTH! Blair Welsh & Diana ( Isabella our 17 Cat) __________ DAN KEPT OUR PERSONAL BELONGINGS safe at his yard. DAN Kept Insurance, Tow truck guys from prematurely trying to "STEAL/TAKE AWAY" my belongings before i ever had a chance to sleep and get well at Hotel. Dan is an absolute man of his word. GOD BLESS

Needed a tow. Was quoted a price of 1300.00 to tow truck and trailer 50 miles or 1387.00 for them to tow truck and to store trailer on their lot. I decided to keep the truck and trailer together and the manager guaranteed me they would stay in the quoted range if I chose to do so. They complete the tow and then charge me 2100.00 dollars and refused to honor the guaranteed quote and the manager stated he would have the owner contact me. Never heard a word from them. Do yourself a favor and find a different company that honors their word and have a touch of integrity. This company obviously doesn't.

This company provides professional, friendly, efficient, and expedient service. They sent a tow truck to assist with a dead battery on my car, and when it became evident the problem was more significant, they were willing to store my care at their facility overnight and then tow it all the way to the service center the next day. Even though I called right as they were closing, they very generously and kindly rebooted their computer and set up the tow. They did all of this with minimal information and help from me (as I have very little experience with anything mechanical), and were exceptionally nice and reassuring. I cannot recommend them highly enough - VERY appreciative of their help!

Luis was fast and professional with our tow. He did a great job maneuvering in a tight space to drop our broken truck off in just the right spot. Thanks so much! ♥️

Josh got my vehicle all the way back from bellingham to anacortes seamlessly in perfect condition. Nicest guy you'll ever meet and the best tow experience I've ever had. Thank you Josh!

Jacob was super professional and helpful! He gave me a time frame, beat it and got the job done quickly, safely and did it with great customer service. Wish I worked with more individuals like Jacob!

We were very pleased with the service that we received from Budget Towing. From our first phone call with Bubba in the office to the delivery of our RV by Josh. Both were very professional. Josh did an exceptional job backing our RV right where we wanted it. We wouldn't hesitate calling them again when we have a need.

After waiting 3 hours for our insurance company to find us a tow truck our agent told us to go ahead and find our own towing company and Budget Tow delivered! Everybody was so friendly from the person on the phone to the workers that came and helped get our car unstuck. We only waited an hour for them and that was because of our location from them. They worked quickly and had absolutely no damage to our car getting it unstuck. They were reasonably priced as well, highly recommend!

After trying to get towing through our insurance towing service for well over an hour, we were told they could not find anyone to help us. We had to find a tow truck on our own. We were sitting on the edge of the I 5 freeway. I called Budget Towing and they sent one of their trucks to assist us. The truck arrived in about 30 minutes, even thought it had to come some distance to reach us. They not only towed the motor home, they brought us right to our front door. We highly recommend them!

My favorite towing company in our area HANDS DOWN!! I run a fleet maintenance Shop and they are fantastic they have excellent customer service they are always on time they always have great drivers never a complaint not even one complaint. If you're looking for a great towing company I would definitely use budget they are the only towing company in our area that has any sort of good customer service.

Stranded on the freeway due to a mechanical failure, the office was clear, the service was efficient, and the delivery was as promised! Highly recommend!

Very Friendly Staff, Driver was on time (early actually) we worked as if we would be a team. Price was fair, and experienced driver. I totally recommend this company

The initial call was professional, they picked up my scooter promptly, the initial driver called with good questions and was flexible and kind. I wish I remembered his name. When they went to deliver it to the shop, dispatch called and said they weren’t comfortable dropping it at a closed shop since scooters are east to walk off with. I was frustrated and said to just drop it off, the shop mJared was patient with my stubbornness, and stressed his unease. We exchanged a few calls trying to problem solve. I caught a ride over, and he was right. It can be hard to stay professional when you’re right and the client is wrong.

My vehicle was at this shop for 4 weeks without having any estimate for repairs for something very simple. My car was towed using their towing services to their shop after the vehicle was recovered from a theft a week before Christmas. The ignition switch was busted, I called and told them this when it was dropped off. That was the Monday before Christmas weekend. I figured it would take about a week to fix or two at most, keep in mind it was just the lock cylinder. Unfortunately I had to call every week for an update, they never called me. The excuses ranged from people being sick, to holidays, and snow. Also keep in mind there is another customer reviews that says they replaced they alternator on new years that same day they called the shop, while my car was in their shop for 2 weeks+. I guess my car and business was very low priority to them. The last time I called, I was told they are waiting on a locksmith, with no estimate of when they will come. I came the following business day to tow my car out of there using my brothers jeep. I towed it to a nearby parking lot and replaced the cylinder myself in 20 minutes using hand tools, a cylinder lock kit from autozone and a flashlight. I had to buy a new battery because they car was sitting at their shop too long and wouldn't jump start with the old battery. I am giving them 2 stars for their friendly non-combative staff. For waiving their towing fee to their shop. They seem like a decent trustworthy shop..but they definitely have to work on prioritizing and communication.

Had to call Budget to come help me tonight in the bad weather. Kyle was very courteous, professional, and knowledgeable in his work. He had me fixed in good time and was friendly throughout. Highly recommend Budget towing and driver Kyle.

Super friendly and easy. My car broke down on Thanksgiving day! I waited a few hours to call and the driver was professional and happy to help. Very happy with the fee. And punctual almost down to the minute!

I would give more stars if I could! All around so professional and nice. The first driver I talked to told me he was on the way. After about 10 minutes he called pulled to an emergency. He then called someone who lives near me and Michael was nice enough to come and unlock my car! Would recommend to anyone!

This guys are amazing! We got stuck pretty bad on mud and it was a really hard place to access and Mike got my van out all the way to the road while avoiding getting stuck as well. This is my go to company to tow our vehicles and also for repairs.

Got into a car accident on the rainiest day of the week, didn't feel safe sitting in my car which was in the lane of traffic so basically had to stand in the pouring rain for like 30 minutes, when the Budget towing driver got there he told me to go sit in the truck (I was a bit shaken up with the whole experience) turned the heat up in the cab while he took care of the car. Was pleasant and even joked around with me on the drive to the impound lot making an all around terrible experience (the accident) just a little bit less awful. I was really thankful for the prompt service and comforting conversation. Later on when I had to call to give permission for them to release my vehicle to the insurance company the gentlemen I spoke with expressed that he was glad to hear I was okay. Really just the little things that make a world of difference. Great company to rely on when ur in a bad spot. Thanks again to the Budget towing team Sincerely the Chameleon M5

I have worked in customer service for 20 years and of all my 20 years I have never received such amazing service. I had the pleasure of working with Dan this am as he dropped off our truck that broke down. he was so polite and went above and beyond. Also when I called to pay this am I spoke to Bubba and I received the same amazing service and felt like what our county is about, LOCALS and treating people like they have known you for years. Thank you so much for being so AMAZING to work with.

Thank you so much for coming out to support Samish Elementary's Touch a Truck event on 5/18/19! The two heavy wreckers were a hit and the Budget Towing team was excited and engaging with our students!

Had a pretty simple winch out we needed done. I hired this company to get one of my company trucks out. Instead of sending the truck we requested they just made a training event out of it and sent multiple trucks and drivers which took them 8 hours for a job we could have had done in 1-2hrs. Brought the bill up to $3800. After explaining to them that they should have sent someone experienced with the right equipment, they took $1000 off the bill. Makes me sick to think they are out there ripping people off who don't negotiate their bill. Or the fact that they just send multiple trucks out there without any authorization just because we're from out of town. If it was as bad as they made it seem a crane would have cost less money than these people and had it done in less time. Shamful business making honest tow company's look bad. I will never do business with them again nor will I ever recommended them to anyone.

I was referred to these folks from someone who had used them, and I was quite pleased with their service. I explained my problem when dropping off my vehicle, and felt they were very through with the issues, and charged a rate that I felt was very reasonable. In addition their service was very prompt, I know there were customers ahead of me, but their time for the work was very quick. Its nice to conduct business with someone new, who you can trust, and not take advantage of you. Budget Auto Repair is my 'go-to' folks for any auto repair I may need. Thanks for the great work, and will be more then happy to recommend this business to others.