I generally don't take time to do reviews. Valerie(I apologize if I spelled that incorrectly) was incredible! The guys that came to pick up my vehicle were awesome. I went through the Tacoma branch. Valerie is truly kind, genuine, and intentional. She is a breath of fresh air. If you want a great experience, in a stressful situation. These are your go to people.
Got towed yesterday by Nacho, super chill guy and he made it a quick and simple process. Great guy deserves a raise for sure. If I ever need a tow in the future I will definitely pick Gene’s Towing and ask for my guy Nacho.
Super friendly helpful dispatcher, very professional driver. Did everything safely and securely. Got my broken down Promaster to where it needed to be quickly and efficiently
It's never fun to have to call a Tow Company, but if you do, Gene's Towing is the company to call!!! Each employee was friendly and kind, from Cindy who first answered my call to the two employees who came to tow our vehicle. They also arrived before the alloted time of an hour. You will not be disappointed calling Gene's if you need a tow!
Gene's saved me from a AAA disaster and was there in less than 45 minutes. The driver (forgot his name unfortunately) was super nice, helpful and the bright spot in an otherwise crappy day. I'll recommend Gene's to anyone.
After a truly horrific 3 day experience with triple A, fed up I was recommended to call Gene's. What a savior! The driver arrived super quickly, got my car hooked up and moved from a difficult spot. He was friendly and professional. I won't bother with triple A anymore, go strait to Gene's.
Service was great come in 15 minutes after my call and the driver (Chris) is friendly, helpful and professional. I would recommend this towing company to anyone.
My driver was super professional. Obviously well experienced with the use of his truck. We definitely asked him to do some weird off-the-shelf things and he got it done for us! Everyone in the office was pleasant to deal with and the price was well worth what I got.
Genes towing was there promptly when I was stranded in the rain and dark. Chandler was efficient, polite and prompt. I will recommend them and actually used them twice.
Driver came super quick and was very friendly. I was confident that our trailer would make it to the shop safe and sound. We were just passing through but pass that way often enough so the will be saved to the phone in the hopes I never need them again.
Houston got a truck to me faster than i think she figured. Driver was quick, professional and friendly. Would recommend them to anybody. I will definitely use them again.
On-time, friendly and professional. Reasonable rates as well as good communication from the first phone call to the time my vehicle made it to location.
Great service! Tow truck made it to pickup faster than anticipated. The driver was nice and efficient. Reasonable price for how far I needed it towed. Would use them again!
Gabe helped us out big time by coming out at midnight to lift a trailer that sank through the asphalt. Highly recommend. Prompt and professional service.
I would give MORE stars if I could. They were amazing. Helped me every second of the way through a terrible and traumatic car incident. Even advised me through making a worse decision for my vehicle and safety and gave me a better recommendation. Can't say enough wonderful things, and charged me a VERY fair price.
Mike at Genes towing Puyallup was particularly skilled and somehow placed an immovable classic into a space to small for his rollback to access.impressive.
Outstanding service! Dispatch got Mike out super quick and Mike took such amazing care of us! It turned such a stressful situation into a pleasant experience. Absolutely recommend!
The driver kept us informed of his arrival time, he was prompt and very personable. I was extremely nervous about the cost but it ended up being less than I expected. Great value and service!
The gentleman was rather knowledgeable to solve my problem. He was able to get me access to my truck again in like 2 minutes. I forget the guy’s name now but he was very friendly and nice. He definitely knows his works pretty well. Kudos!
Overall great experience! CJ was extremely helpful with my situation. She definitely went above and beyond with her customer service. Dan was great too. He was very friendly. Also, the tow didn’t cost me an arm and a leg like I anticipated.
Gene's Towing in Tacoma offers the following services: Towing service. You can check with them or contact us—we also offer free vehicle towing, instant quotes, and expert advice on finding the correct parts so you can save money and get exactly what you need with minimal effort.
Gene's Towing are located in Tacoma, and the exact address is listed above on this page. Our regular business hours are Open 24 hours, but we can arrange appointments outside normal hours upon request. For your convenience, you can also use the Get Directions feature or request on-site service.
Yes, Gene's Towing in Tacoma buys vehicles in any condition — from fully functional to damaged or non-running. You can contact them by phone or us via the online form on our website, specifying the make, model, and year of manufacture of your vehicle. We’ll make you an offer, schedule a pickup, and in most cases, our tow truck can arrive the same day with cash or instant payment.
1115 Earnest S Brazill St unit 2, Tacoma, WA
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