Absolutely amazing service, showed up fast, took every bit of care and precaution to recover our 41’ fifth wheel safely and without extra damage. Kind, professional and all around stand up crew. Thank you so much!!
Jake at EJ Towing was phenomenal. He arrived within an hour and ended up spending the time fixing my truck at a remote cabin instead of just towing it off to wait in a shop for weeks on end. He even called back twice to check in and make sure everything was running smoothly. 10/10 service and professionalism.
Highly recommend EJ Towing & Recovery!
This morning, my husband accidentally locked his keys in his truck. The technician who came out (unfortunately I didn’t catch his name) was incredibly kind, professional, and efficient. He arrived quickly (giving the fact he came from Ellensburg to Yakima), got the car unlocked in no time, and made what could have been a stressful situation so much easier. We really appreciate the excellent service and would absolutely call them again if we ever need help in the future.
Couldn’t get my review from another page to copy so I screenshot it and added it. Highly recommend this company for big or small rigs. I really appreciated the help I got with my semi truck and trailer
Oh goodnesss! This team is so outstanding in so many ways! You can tell they love their jobs and take it very seriously. So kind, generous, knowledgeable, proficient, and excellent communicators. And their work ethic and outcomes so very much professional and perfect. This group is worth the trip and expense to Wenatchee from Ellensburg. 5 stars !!!
Yeah so the easiest 5 star review I have ever given. Whoever picked up the phone was the nicest and best person to communicate with during an unexpected flat tire in the evening 3 hours from home. We politely requested my girlfriend and I to ride home with him and there was no delay in “of course let me make sure my guys have the extended cab”. I believe the fine upstanding gentleman to pick my girlfriend and I up was named Brad and he was the over the top professional. Don’t let me forget, called at 6:50pm and arrived 50 minutes from first contact when I was 35 minutes away and let us know he was en route. Easily the best experience in the worst situation with the best outcome possible. Easily will be calling again the next time I am jammed. These guys were legit the easiest business I have ever had the pleasure of working with.
Amazing people and service! We were totally stuck in a remote spot and got a super fast response. Saved us and saved our day. Drew is amazing if you are lucky enough to get him. He raved about the whole crew, so I expect you will be happy with whomever saves you! Thank you EJ Towing and Drew!
Brad was a friendly and professional driver who helped me out when I needed to get a tow back to the west side of the mountains. Communication and dispatch was very clear with updates throughout the process as he came to pick me up in East Wenatchee. He took great care of my car and no issues came up during the journey. If I ever needed service in the area again, I would hesitate to call them!
Amazing! This tow company is hands down one of the best I have ever used. Very professional, kind and helped us so much when we were traveling and broke down. Even got us back to a hotel for the night and helpful with what services were available in the area. Thank you so much!!!!!!
Over all excellent experience! The dispatch was quick and friendly, provided upfront pricing with a link even to pay making it so simple! My driver quick to arrive, clean friendly and knowledgeable. He called to tell me he was 5 minutes away, I got a text with his name the whole 9 yards! This was hands down the quickest response I have ever had! Thank you E J towing for a great experience to a bad day when my car had to be towed!
Flat tire? No biggie, EJ towing to the rescue. Got a freeway flat & they had me enroute to Les Schwab within 40 mins of calling from the side of I-90. Professional, prepared & efficient! 👏🏻
I can’t say enough good things about EJ’s Towing & Recovery in Ellensburg. From start to finish, the experience was incredibly professional and stress-free. Jake, the driver who helped me, was outstanding—he arrived quickly, treated my vehicle with care, and took the time to explain everything clearly. You could tell he genuinely cared about doing a great job and making sure I was taken care of.
It’s rare these days to find a company that’s so committed to customer service, but EJ’s sets the standard. If you ever find yourself in need of a tow in the Ellensburg area, don’t hesitate to call them. Highly recommended!
Compared to my previous towing experience couple weeks earlier and what my expected time frame for waiting was 90 to 120 minutes. I was so surprised when he called me right away and was there in less than 25 minutes. He was very professional he even brought a flatbed which I was grateful for. When we got to the Les Schwab location we pulled in and it was kind of a chaos scene trying to get someone to tell us where he should drop my van. They directed him to the back parking lot to a diagonal space that you had to cross over a sidewalk on to the street which had vehicles parked all over it. I was like there is no way you're going to be able to get in there but he got pretty close. I went back and just told them he's going to park here along the side of the building and that's what we did I rode along in the cab with him and it was very nice as well as he was. Thank you for making what was The nightmare trip a little bit easier
They were very responsive and keep me informed when my insurance didn’t. They got my car to my house that was over 2 hours away. So Jake my driver was amazing and professional.
I would 100 percent recommend them. After calling AAA and 2 trucks showing up and the drivers from another company not knowing their head from a hole in the ground. I called y'all and was back on the road and unstuck in no time! Thanks for being so quick and professional.
EJ towing came to the rescue for my son. He got a flat while far from home and late at night. They got to him within 10 minutes. From the time I contacted my insurance company, to the time my son was on the road again it was 30 minutes. I was so impressed. My son said the person that arrived was very nice and did a great job. Someone one else talked to me while they were on the way and answered all my nervous mom questions. I had the same experience as my son. I was so happy that my son was quickly back on the road and made it home safely that night. Thank you for all of your help!
EJ Towing & Recovery was so kind and patient with me when my car broke down on the Manastash. They were open and honest and worked with my insurance to ensure I did not overpay for the service. They were quick, friendly, and professional. I would 10/10 recommend them.
Needed roadside assistance for our work fleet this weekend, Jake and the boys to the rescue!! Fantastic service, super helpful and very flexible. Will definitely be using this company again when the need arises!! - Missy
Absolute superstars! Thanks for the roadside assist, our customers are going to be happy to see this freight. After waiting on Love's to extract head from @$$...,fleetnet saved the day by sending out these heros to change my trailer tire.
I was having a very exhausting day when on top of it all my car decided to die on me. I don’t have a lot of people I can call to help me, so I started calling around town for places that were open and this was by far the best. I finally had someone on the phone that sounded like a real person who cared about what was going on more than what the price per mile it was to get to me. It took less than 10 minutes after our call for my car to be running again. I would recommend EJ Towing & Recovery to anyone having trouble. I am so grateful.
Brad was great coming to a narrow-shouldered, somewhat sketchy spot to pickup on I-90. I was in a scary situation but he offered calm reassurance. A short tow to an out of business shop my insurance company sent us to ended up being a longer one to my home but Brad took it all in stride and all ended well for me. Thank you for a job well done!
Ej’s Towing saved our lives. If you ever get stuck off road at night, don’t even bother calling 911, just call them. They were so kind and professional. You can trust them with your life and not even worry about whether or not they’ll get you out… they will. These guys are extremely knowledgeable and skilled. I highly recommend their services!!
Our trailer blew a tire on I90 westbound out of Vantage and EJ Towing was so helpful explaining how they could tow it to Ellensburg on a Sunday night. Drew provided excellent communication and I was able to follow progress via web link. Highly recommend this local company!!!
I used road side assistance through my car insurance to get a free tow under my coverage - they automatically find a towing company and setup the tow based on the info I provided. I immediately got a call from EJ, just to be sure I was in a safe place off the highway and out of the excessive heat. He personally took charge to get my contact info from the insurance provider and make sure that I was taken care of since many insurance providers might not look out for the customer too much. That's some awesome trustworthiness that is beyond appreciated. Use this company if you can! Thanks again EJ's.
My husband and I were headed out of town last Sunday and our boat trailer had two tires blow. We called EJ Towing and Recovery and received the best customer service from them!! The driver that came to help, Drew, was prompt to arrive, quick to access the situation and was unbelievably kind. It being 103° outside on a busy highway in the middle of nowhere and this company took the time to help us out of a unfortunate situation. High recommend! Thanks Drew!!
These guys were awesome. Very professional and handled my truck with kid gloves. I would recommend them anytime. Jake was very professional on handling my situation and his driver, sorry forgot his name, was very good at his job.
These guys saved the day when the clutch went out on our Suzuki DRZ400S dual sport about 15 miles into the Wenas wilderness FSR, about 45 minutes south of Ellensburg down a long gravel road.
Cell service was about 50 minutes from the main road where we said we’d meet him, and when we got to the road he was there about 5 minutes later, dude was on it! Super nice guy and he cut us a deal on the price as well, could have charged off-road-recovery prices since the gravel road but he gave us the base price! Super helpful, we were definitely not expecting a break down out in the wilderness, 10/10 would recommend these guys.
He took us to a cycle shop where they got our bike fixed enough to limp the 4 hours highway drive back home.
Thanks Eli! Keep on slayin over there y’all are great. 💪
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