Had the best service today from Alfred! It was tricky to get the car out and he came up lots of different options! He was friendly, courteous and helpful!
Had a great experience today with Noori from ABC when he helped tow my Tesla to the dealership after a blowout flat tire. Was grateful for the prompt service and professionalism that Noori showed. Would highly recommend ABC towing.
The lady at the counter was unprofessional slow and stuck up. We arrived before closing time and she disappeared in the back and then charged us for the after hours fee. We were hung up on multiple times and then they proceeded to overcharge us.
Had an unauthorized abandoned vehicle parked on my property. Called ABC and they were helpful and clear on the call. They dispatched a driver who arrived immediately. I was worried about the location of the vehicle if they were able to tow it but the driver assured me it was not a problem and sure enough he was able to tow it away. 5 star service.
ABC Towing is top tier towing. My Mercedes from Seattle to Florida. Was on time dispatch was good and my car arrived with no scratches thanks again. I will definitely be using you guys again. James
ABC Towing charged my driver $4,200 to tow a truck and trailer unit just 15 miles. What’s worse — their hourly rate of over $300 per unit starts before they even arrive at the scene, from the moment they leave their yard. By the time they reached the driver, the clock had already run up a significant charge.
This kind of billing model is predatory and exploitative, taking advantage of people during emergencies when they have little to no choice. In my opinion, this is a clear example of unethical and unreasonable business practices.
I strongly urge others to avoid ABC Towing. There are many reputable alternatives out there — don’t let yourself get trapped like we did.
I had a great experience with ABC. I was in a very uncomfortable place with my commercial truck and ABC got me out of there fast. They were courteous, considerate, professional and the pricing was transparent and fair. Thank you!
I got a flat on I-5 in the pouring down rain. There was no room to change my tire. Jesse and RJ came to the rescue so quickly! I was told 30 min wait but they showed up about 15 min after my call, worked so quickly to change the tire and got me on my way.
Jacob was a very cool and calm collected fella I'm glad he was the one who towed my car. Had a nice conversation on my way back to my place while we towed my car. Definitely gonna use them again.
Jacob was super nice and took great care not to damage my car while raising all four wheels in the middle of the night. He took the same time and care at the end while lowering all four wheels. He knows what kind of car needs the extra love. Thanks Jacob!
Jacob was amazing, got to the scene in 15 minute, there was another towtruck driver there and he even did his job to cleaned up my car and the others cars debris. 10 out of 10 would recommend.
Shoutout to Jacob! He’s a lifesaver and helped us tow our car from a ditch after we spun out on black ice. He was super nice, arrived in a timely manner, and was incredibly careful when dealing with our car. Fantastic job and much appreciated Jacob!
Jacob came to the rescue in less than 20 minutes and got a badly damaged tire off the axel and changed in less than 10 minutes. A super-friendly, smart and helpful gentlemen.
Munta came to my aid after I got a flat tire in Renton. Tesla Roadside Assistance chose this business for me. Despite a sad situation, he was fast and friendly. They gave me a loaner tire and brought my damaged tire to Tesla for review. Thank you again!
Jacob helped us tow our box truck tonight and I am very pleased with his service. He was fast to arrive on scene and very efficient. Will use ABC Towing again in the future 10/10 recommend. Thanks Jacob!
Munta with ABC towing came to come help me fix my flat tire on my Tesla. He arrived incredibly fast, replaced the tire and did it all super fast. Extremely friendly and helpful. He even educated me on features about my Tesla that I didn’t even know about. Huge help and very grateful
I am so pleased with my experience with ABC Towing. Not only was their receptionist very pleasant and informative, let me schedule a tow and gave me a quote over the phone. Brian M was an exemplary driver, arrived quickly, loaded my car and had me and my car delivered to the service center promptly. I would absolutely recommend others use this company! Thank you for the amazing service ABC!
Brian was super professional, courteous, and quick. I was broken down on i5 near downtown, having a hard time directing people around my truck and dealing with WA State Patrol. I highly recommend ABC Towing. And if Brian is the one that comes to help out, you're in great hands. If I could, I would give 6 stars. Thanks Brian!
Jeremy at ABC Towing was incredible! He was very empathetic to our situation upon arrival and made a crummy situation way better! He was mindful when hauling our rig, which also hosted our older black lab in the cab. Jeremy was a hoot to chat with and had a WONDERFUL sense of humor! I would highly recommend Jeremy and ABC Towing!
The Company is only helpful when it comes to taking your money. God forbid. You want to see your car after 5 PM? They charge you for that as well and our unwilling to let you know if your car even starts if you haven't paid the fee to get it out and then though. Tell you well if it doesn't start. We can tow it somewhere for you for a charge. Or we can leave it out front and you can have Deal with it. My car was stolen, and abandoned That doesn't matter. Still have to pay to get it out.
They're not willing to work with you or help you. Let's place only good if you work for a company that has vehicles towed. If they're parked illegally, it's all about money. Man, it's kinda sad. That they are absolutely happy to kick somebody when they're down
On February 10th, We arranged to have our camper to be towed from one residence to another. We met Jacob, who went straight to work hooking up the camper to the tow truck. He was professional as well as kind and supportive. Within no time he had the camper up and we were on the road. Both my husband and I were nervous about taking the camper on the highway, but Jacob moved right along with no problem. He obeyed the speed limit and took the turns with care. When we arrived at the destination, he had no problem backing the camper in and advising us how to secure it in place. He was easy to work with, as well as being mindful of doing a good job for us! Thank you Jacob, we will call for you next time! :)
I had a brand new Tesla y by the 7/18/23,,at the 7/19/2023 some kind reason I need to ask a towing company towed my vehicle to the service center by renton Tesla, so choose ABC towing, and when I pick up my vehicle, I saw my rim has a big scratch, and I called abc towing and show them the picture ask for fix cost, and the manager told me, they didn't damage my rim and have picture to proof, and then I asked him about the picture for when they drop off my car, and he said not allowed to show me, I highly not recommend any body use this company, specially when you have a Tesla.
The service tech, Derek, was great. He called a few minutes before he arrived and when I met him outside, he was already set up with the replacment tire and all the information I would need about this service through Tesla. He told me he would be dropping off my flat and the others he picked up over the weekend to Tesla later that day and sure enough a couple of hours later I received a message that they had received my tire. Quick, polite and great follow through, thanks Derek!
While at my dentist, parked right in front of the doors, in my dentists parking lot, ABC Towing slapped a large hazardous sticker over the drivers side window of my car which impeads the drivers vision and safety. The sticker, which I consider vandalism by this company, doesn't peal off and will take work to remove it.
Next stoo, let my dentist know they have a problem with the towing company they hired and a very unhappy customer.
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