What clients say about Auto Sport Imports in SeaTac (WA)
Liqui moly. They know what european cars drink. More work headed their way. Dieter the eurovan and Vida Blue the sportwagon just made a new friend. Nala the secuity kitty is super cool.
I'm only leaving one star because I cant leave zero. I really loved this place until after my conversation with the front desk employee that says he's also the owner. I believe he is also the same person that had me order a completely extra set of cabin filters that I didn't need. I ordered these from him over the phone then came in to pick up my order. My vehicle has two cabin filters and there were two boxes so I trusted him when he said that was my two filters and paid (well now I know double the price). He was so concerned with his dog more then work he never verified I needed one box or two. But if your the owner you would think you would know your product. I have been busy so I didn't get around to installing them until this weekend. Which has been less then 30 days I need to add. So when I opened one of the boxes I noticed there were two cabin filters in it. Which is actually also a question I asked on the phone that day when I placed the order and he still told me there was just one per box. Mind me these are BMW cabin filters so they are not cheap. So when I called today 8/9/2025 to ask if I could return one because they sold me the wrong amount and made me over pay for something he was very none willing to help and very rude as hell about it and this is the OWNER. The OWNER of the company said he cant do anything about refunding my order. I just wanted a refund for the extra one THEY messed up and sold me. But some how the OWNER doesn't have the power to issue that refund because under 30 days is too long??? I really loved this place and have used them several times several times but I will no longer give them my business because of how incredibly rude and non understanding the OWNER was the same person that messed up and sold me the wrong quantity in the first place. Poor customer service and no accountability is a terrible way to run a business. Along with a terrible attitude about it. Check your stuff before you leave because the OWNER does not know what he is doing obviously and his dog is more important then taking care of his customers! The other guy who used to work there at the front desk was way better and knowledgeable then the new Hispanic OWNER quote un quote guy.
I asked them to fix my breaks because I was having break pressure issues. They said the brakes work fine when I picked it up. They didn't do anything to the brakes. I still have almost no break pressure. How the he'll they can say my breaks work fine and let me drive away with no break pressure.
TLDR: Used to be a good shop, new ownership, think twice before you have them repair anything.
this shop used to be my go to for audi repairs and maintenance. They have since changed ownership within the last year and I regret taking my car here for Water pump (main and auxillary) repair. the 2 star is generous considering the problems I have had. I believe they did ok on the brake pad replacement.
While the car is no longer smoking/overheating it is leaking coolant due to a Macgyver bandaid fix to a coolant line. I reached out to them one day after the repairs were completed and let them know I smelled burning coolant saw coolant dripping on the undercarriage shield. They told me to bring it in, after 3 days got the car back not sure what they did except create more problems for me with a bad coolant leak. They told me the "coolant lines were brittle" but really they made a cheap repair to a line that failed a week later.
Fast forward to now-just took it to another reputable shop in the area who pressure tested it and immediately found the problem caused by this shop.
Honest, reliable, prompt, great prices! They'll do the work you ask them to perform, not what they want you to do, not like other German car shops.
Absolutely completely recommend!!! Will continue taking my Porsche and Audi to them!
These guys know what they’re doing. I always bring my 2011 Gti and 2013 Tdi to them. You can trust them to do an excellent job. Great service with a fair price!
My new shop!
Everyone went above and beyond my expectations to get my TDI Beetle rolling again. Very thorough and communication was excellent.
Very good shop, great prices, fast turnaround and excellent customer service!
A lot going on with my BMW X5, Marcus was easy to deal with and the techs are great. Always accommodating, honest and straightforward. Would highly recommend checking them out.
My husband and I were so impressed at their professionalism, knowledge and prices. Justin was very transparent with me and made sure I knew my options. The car was finished earlier than promised and I will be taken my Tiguan back for further maintenance needs.
The Mitchell’s
Been going to Autosport for parts and service since I was 18yrs old. 20 years later and still I’m still getting the same great service for both my daily drivers and performance build.
Their work quality and service are excellent, surpassing all others. They possess extensive expertise in their field and offer competitive prices. All of my vehicles have been serviced by them.
We have a '17 VW Alltrack that a slow coolant leak that I took to Auto Sport Imports to have diagnosed. The technicians there were able to confirm my suspicions of it being a known issue with the water pump/thermostat housing assembly and provided a quote for the repair.
However, what surprised me the most was how honest they were by telling me that there was an extended warranty on this part and to have a VW dealer fix it under warranty. They didn't have to tell me this and it speaks volumes of their integrity and honesty. It is difficult finding reputable shops but I've definitely found my new shop for all my VW service/maintenance and would recommend you give them a shot as well.
By the way, the estimate for the work they provided was also cheaper/fairer than what the dealer would've charged for the out-of-warranty repair. I can't recommend this shop enough.
Best evaluation and communication of any place I’ve ever worked with! Mechanics and front desk always helpful, thoughtful and truthful - such professionalism is rare! All work done quickly and very competently. You guys rock!👍👍
Holy mackerel! I’ve owned European brand vehicles for quite sometimes now and had them serviced elsewhere- I had my fair share of mechanical problems. I was recommended to this place several times by friends and professional colleagues, so I finally caved and gave them a try also based on reviews.
I’ve never thought in a million years I could find a shop as professional, honest, friendly, and knowledgeable as the team here. Their customer service, price, and quality is A++! I have taken my AMG for a new vehicle purchase inspection and they had my results ready faster than projected. The photos, given details, and recommendations were top-notch. They’re not one of those shops that tries to take your hard earned money, that’s for sure. Thanks team, you gained a loyal customer going-forward. I strong, and highly recommend them.
I've owned a number of cars over the years most of them Volkswagen's and let me tell you, this place is a hidden gem.
Marcus, the service advisor made sure he had all of the information to make diagnosing a transient air conditioning issue easier for the technician. I originally had gone in for brakes after being told by two dealerships they needed to be replaced... But they didn't.
These guys are honest, thorough and all of the information they provided during their inspection was perfectly documented including pictures. I haven't seen a shop that operates like this before, but even though I live 100 miles away--they are my shop of choice from now on.
Dylan always takes amazing care of my 1988 VW Cabriolet! They are fantastic at what they do and very fair. I wouldn’t take my car anywhere else!
Especially that VW place in West Seattle! They rip you off any way they can.
Auto Sport Imports is the Best!
My girlfriend had some major issues with her car, and not only were they the cheapest for pricing, but also incredibly nice to her. Genuinely appreciate these guys and will be making them my go to for anything mechanical. They also included a detailed report on what they did, which soothed my soul!
I was very impressed by the pictures of everything that needed to be fixed or taken care of in the future. The communication was great, and the price was reasonable for all they did during my 90,000 mile check up. I highly recommend them and will be bringing my VW there for all future car care needs.
These guys were great , they were honest and upfront about what needed to be repaired . They sent me text, email, or gave me a phone call. I really appreciated that I would trust my business to these guys anytime. Thanks Auto Sport imports for everything Le Bron Alexander
Great auto repair company. Owner is honest and fair. They do exceptional work and they are quick and efficient. Price for the repairs are less expensive than the other shops I have used. I highly recommend these guys.
Marcus and Peter are the best! They went above and beyond my expectations very much appreciated taken care of my car. Quality work, very very friendly, Good price. ill be back again. See you guys soon. Thanks
They were great. I was worried my stripped bolts may never come out without dropping transmission and they did it for a great price. Very knowledgeable and easy to talk to staff. Would 10/10 recommend!!
Marcus is awesome! My New Beetle broke down on the start of a huge trip and he got me into the shop same day and back on the road the following day. Had starter and wheel bearing replaced and he went above and beyond to get me patched up and back on the road quickly even though my car was being a typical finicky VW. I would absolutely come back here if in the area and need service, would trust them with any of my dubs. Thanks again, Marcus!
One of the best parts retailers I've ever used. I am able to get most parts for my VW quickly, decent prices and they have warranty replaced parts with zero hassle. I will continue to use them first for everything I need.
Very prompt and reasonable. These are the only people I take my car to when I need it and I have never been disappointed with their service. Super nice people, extremely knowledgeable, and will do everything they can to get you back on the road. If you need a place to take your Euro then you found it.
Prompt and courteous service. Knowledgeable staff. Dylan kept me up to date on work performed via texts and video links of maintenance done. Reasonable rates. Very satisfied with work done to my VW camper over the years. Best place to take your German vehicle in this area. Highly recommend!!
I have been going to Auto Sport for over 15 years, it is the only place I will ever take my cars!!! Customer service and service time is absolutely above and beyond. Friendly staff makes you feel like you are part of the family. Their knowledge of parts is top notch, they carry all the OEM parts and if something isn't in stock it's there same day or next. I know my Volkswagens are in good hands. Thank you for everything.
My M3 dumped most of it's fuel on I-5 a few Saturdays ago. These guys were just closing, but locked the car up in their garage and took a look first thing Monday morning. They completed the repair quickly and were extremely reasonable. Great people. Highly recommended.
These guys are great. I called them up on a Saturday afternoon and they were able to put the part outside for me. They do a great job at repairing stuff and they also charged a reasonable rate. I'm very happy with these guys and the nice lady up front.
Awesome the best parts service staff and general experience you can have at a localy owned shop they are honest fair and genuinely concerned for the best outcome or fitament for your precious loved one be it Audi BMW VW or of Asian descent you will get answers estimates and advice along with great prices that beat the chain stores by a significant amount if you love your car this is the place it wants you to bring it.
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