Corey has professionalism and customer service narrowed down to the t. I hit a nasty pothole on the 405 exit 23A on the way to work, and my car unfortunately came with the “Fix-a-flat” package and no spare tire. He let me know that there wasn’t a tow available to tow the car off the 405 let my know what my options were. As I was waiting for my wife to come pick me up and a State Patrol to come by to help us get off the shoulder and in a safer place Corey beat State troopers to assist me and get the car off the road and in a business parking lot. That is above and beyond customer service, and a person that genuinely cares about the safety of others and their customers. We then scheduled a time for pick up and figured out the rest of the logistics.
David was the tow truck driver and kept me updated on him running a little behind (shout out 405 morning traffic). Met him at the location and he had a speedy unload.
I can’t recommend this towing and roadside assistance enough. I’ve worked in customer service industry (IT) for 10+ years and I am amazed by the professionalism and pride they have in their work.
I needed a jump start. Called the company and a man named Corey Mosey came out fast. He was very nice, fun to deal with, and provided professional and exceptional service.
Had a great smooth and easy experience. Spoke with Corey on the phone and a couple hours later car was towed from a mechanic and dropped off at a dealership. Great price and great service!
I had such a great experience with AK Towing! I got a flat tire late at night and called a few towing companies — they were the first to respond and immediately put me at ease. Corey was kind and thoughtful, checking to make sure I was safe while arranging help. Within an hour, Ivan arrived and was just as professional and friendly. From start to finish, they went above and beyond. They deserve more than 5 stars!
Ivan is an absolute life saver. I tried changing out the tire myself on an incline in a downpour. The cheap pack-in jack the car came with slipped on the wet concrete and dropped the car on my arm and left the car in a precarious position resting on the rotor. Called AK and Ivan got there quickly and managed to get the car up on the jack despite the rain, incline and very tricky positioning. Can't praise him enough and I'll be going to AK if I ever need service like that again.
I want to thank AK towing for their efforts. They were provided with a long tedious job that most companies would of abandoned, and they did everything they could to make sure it was complete.
Great communication and amazing service
Corey came by on what I thought was a routine jump, and wound up solving an esoteric auto problem that had plagued us for literally years. Amazing guy! Super knowledgeable and fantastic to work with. Five stars!
Needed unexpected battery service. Corey was super quick to respond and perform service. Unbelievably friendly and helpful. Sincerely reassuring during a stressful situation.
Corey was super helpful when my car battery died, he even came back to jumpstart it again 15 mins after he had just helped. No shame, no condescending tone, just help. I didn't have "a guy" for car issues, but I do now! Thanks AK and Corey!
Corey is the man, called in to request a tow. Handled a customer and gave us a quote at the same time. Was there within the hour, delivered in a timely manner. Got my Baby home safe and secure. Best part extremely affordable and on a Sunday! 5/5 these guys are the real deal, thanks again guys, hats off to you!
It's a Sunday afternoon and I needed to get my car from East Bellevue all the way to the Burien. Corey answered and we set everything up in less than 10 minutes. No pressure, reasonable pricing, and a great attitude.
Within an hour he was on the scene, and had my car towed before I even got home. Corey even sent pics of my car at the shop; outstanding!
I highly recommend AK Roadside & Towing, and thats coming from an extremely picky person with high standards. Cheers to Corey for saving the day!
Total panic that battery needed replacing and Corey came to the rescue. Arrived exactly on time, courteous, friendly, and smart. He quickly figured out the problem and explained it well. Outstanding service.
Corey was great; jumpstarting my Honda CR-V Hybrid battery. Waited about an hour on a Sun. eve. He was friendly & chatty, which put me at ease. Thanks.
Believe our driver was Ivan - prompt and professional, super nice and helpful for my dad who was getting his truck jumped and wanted to talk about the battery jumper stuff. So appreciate it and would definitely recommend!
Corey was polite prompt and very efficient when we ran into a tough situation with our car.
We are so grateful to him and to this company for coming to help in a reasonably short time
The driver Ivan & his boss went above and beyond. After initially coming out to help via AAA. He didn’t have the right equipment. I got passed off to other drivers and then forgotten about by AAA. Ivan originally had called me to let me know that he was coming and so I had his number from that. I sent him a text informing him of my dilemma and he called his boss and they got right on it and had my home within squared away within 60 minutes. After waiting on AAA for five full hours. If you need help. Call these dudes. They will help you out and treat you right.
Hello AK Towing, thank you for your immediate response to my service request. The technician, Corey was awesome and very helpful. Kudos to Corey! You deserve the 5 star rating. Thank you.
Corey saved the day - or should I say night since it was past midnight! He responded and arrived within 5-6 minutes of our call to AAA and had us up and running within minutes with a battery jump. Amazing service and speed on a cold, rainy night - thanks Corey!
Wonderful and friendly service from Corey this afternoon. He arrived in under 15 minutes and found a loose battery cable left by my mechanic. Charged up the dead battery and everything was good to go. Wish I could have all my breakdowns in Kirkland!
College student had a tire mishap and AK was out to him in a very reasonable amount of time. Scheduler was really helpful on the phone and the tow driver was great. Ended up towing to a tire shop for repair. Super great and easy to work with from a remote location.
After waiting hours for other roadside services, we reached out to AK Roadside. Even though it was a busy night, nick was able to locate someone for us to fix our flat on the side of the highway. The agent that was dispatched knew what he was doing and went above and beyond to get us back on the road quickly. So grateful for their service!!
Had an outstanding experience with Nick (owner) He was kind enough to dispatch himself to assist us with our towing needs. Price was completely fair.
He did not have to dispatch himself, however he did due to having a very busy night and did not want to leave us stranded. Will use his service if ever needed in the future. 5 Stars all the way.
I don’t like to g e 5 stars because I expect great service as a standard from a company. However, Rocky from AK towing was the most professional and fastest tow truck driver I’ve ever had the unfortunate pleasure to work with! My car was loaded and we are on our way within less than five minutes and drop off was the same. Plus he has an epic beard straight from Viking GODS!! Highly recommend this company and if you have the unfortunate opportunity to be stuck on the side of the road, definitely give Rocky a call!
My car broke down at a parking lot and needed to be towed to a repair shop after calling AAA. Rocky was great - he's prompt, courteous. professional, and towed my car carefully. He called me ahead of time letting me know he's on his way and his ETA. I felt reassured knowing he'd take care of everything well and he's very experienced. Great service and experience. Thank you Rocky!!
Rocky was wonderful! Called us before arriving. Verified my ID and confirmed AAA dispatch details. Very patient and communicative while our hybrid’s security alarm kept going off. Answered all my questions and explained how the drop off would work. Texted me a picture confirming the drop off. He was also very considerate to work around my neighbors as the car was picked up in an apartment complex road/parking lot. Above and beyond expectations! Thanks again, Rocky!
Rocky was fast, efficient, and friendly!
He called right away to let us know his ETA, and called again just a couple minutes before arriving. I really appreciated the communication.
We took the ride with him to the shop, and were pleased to find how clean and cozy the truck was inside.
I highly recommend Rocky to anyone needing a tow!
Rocky, my tow truck driver was great. He showed up, loaded the car onto his flatbed and headed to my auto repair shop. He was fast, efficient, professional and friendly. I hope my car doesn't break down again but if it does I know who to call.
Had my truck towed for a service last week.
Truck left my possesion fine, but was documented by my service agent with a window damaged on arival.
Spoke to the "Owner," and was treated extremely rudely saying it was anyones fault but theirs...
I'm writing to thank David Evans from AK Roadside for his fantastic service the other day. My car wouldn't start and was stuck in a parking garage. It was a little complicated to get into the garage, and David coordinated with me beautifully to find the correct entrance. Once inside, his cheerful and open manner was soothing after my long and difficult day. He diagnosed and fixed the battery issue in mere moments, plus gave me a reading of my battery health that he explained and sent to me. He also advised me on what to do next. It was like having Firestone come to me :-). I'm grateful to David for his help and his amazing attitude. Thank you!
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