What clients say about I-81 Service Center in Max Meadows (VA)
I had a flat tire while traveling on I-81 tonight I called I-81 Service Center. Hunter came to my rescue and changed my tire. Thanks again Hunter for your help
Amazing service & personal attention! Felt like family! Thank you Donnie & Angie and team for taking care of me with my car unexpectedly letting me set during my travels from Nashville to Pennsylvania! Your kindness and sweet Southern Hospitality meant so much to me! Thank you for working with me after hours! SO gracious and you thought of everything! This is the place for everyone to get their U-haul!
Poor service keep my truck for two days take $1600 and then again then again asking to pay $400 for a rusty metal rim when we asked them to provide a good condition rim but owner stop answering our calls.
Excellent service center! They were very helpful on the phone confirming what my problem was and when I arrived they went to work right away and got me back on the road quickly. Thank you!
Alternator needed to be replaced as I was driving on I-81. Fortunately I pulled off at the exit of this repair shop.
I had no idea the business was there initially. They worked me into there schedule and replaced my alternator.
Great people and service, had to stop because my rental trailer had a bad wheel bearing, they were so helpful in getting me another trailer and got me on the road again.
Thank you so much to Ben; he saved the day! Husband and I were traveling in our motorhome and somehow got a flat tire, (our first ever roadside assistance process)! Thankfully we were referred to I-81 Service Center and Ben was able to plug our tire and even found a leaky valve stem . He replaced the parts get us back on the road. They deserve 6 stars but 5 will do.
Extremely horrible lot
Says they are 24/7 but when you come to pick a ubox they are from 9-5
And even then, they dont show up on time!!!
I have called day before wasn’t making before they close ask for 20min wait to pick 1 ubox they didn’t want it to wait and I had to wait until next day which took me 16hrs of lost also they have 1 guy for everything road work and uhaul loading
Reject this place at any cost
Super professional and courteous. Went above and beyond to help us get back on the road @ 10oclock at night . Went from stranded to saved!! Thanks again!
Thank you so much to Donnie, Ben and Hunter! Traveling from NY to FL with a layover in Virginia- TWO FLAT tires! They saved us! So professional, efficient and cost effective. We are so appreciative that they are open later than anyone else in the area! Thank you!!!!
On top. Very professional and operative. Appreciate your bussiness and recomend. Considering that the area has very few heavy duty shops, these guys jump in any kind of help
Our diesel rv was giving us problems for a few days the engine would automatically shut off and would sputter we would hardly make it up the hill we took it to 4 places and they were not able to detect the issue, this place had it fixed in an hour and a half and was very very reasonably priced
Yea this young guide real people person they repair my radiator they got me out quick nice person to talk with it was worth it they said 24 hour road service yes is true,they pick up the truck tow it repair are made asp thank you attitude is more important than facts they we’re will behave thank you sir I appreciate your work……
Trailer tire blew on the road. I called Hannah and they had a used tire for me. Got me in and out extremely fast and did not rip me off like most shops do. 10/10 recommend these guys! George did good work!
This place will rip you off anyway they can! The owner of this shop is trying to charge me $175 for delivering a spare tire to me 1 mi from the garage. The donut was free, although it was the VDOT guy that actually changed it and had me sign a paper saying that the roadside service was free. Somehow a free service turned into $175 labor, and now I'm sitting in my car which is blocked in so that I can't leave because I posted this review. Sounds like retaliation to me, good thing I studied law because I smell a civil suit!
We broke down on the exit ramp across the bridge from their shop with our truck and 5th wheel. They towed our truck on their flatbed and came with their tractor (without trailer) and towed our 5th wheel over to their lot. They worked on my truck til 11:30 at night and let us stay in our RV in their lot overnight. They lent us a gas can so we could put gas in our generator so we’d have power and AC. They couldn’t diagnose the problem but towed the truck to Smokin Guns nearby. They then towed our RV to the Wytheville KOA about 10 minutes away. Don (owner) and the other Don are the nicest and most helpful people. They don’t make people like this anymore. I can’t say enough good things about them and their kindness. It’s nice to know people like them still exist.
Sent these guys out to fix tires on my trailer. They ended up damaging my brand new trailer and now the owner is not taking responsibility for the damage. And is trying to throw the blame onto my driver. Saying that it was the responsibility to make sure that the trailer would get damaged.
Donnie the owner is the best! George is great also. Had an emergency and he took care of us when no one else was able to. Really great people!! Highly recommended
Great mechanic Don, is a good fellow to have on your side when you don’t have a spare tire!!! Was a huge pleasure to meet him!!!!! Thanks I 81 Truck Stop for getting me safely home and warm in my bed…..
Very low quality shop. Stock for more than 8 hours for standard 1 hour repair, partially done, trailer still unsafe, air leaking, air bag is bad, low pressure… But most worth pins from chamber slicks wasn’t install back, I’m lucky didn’t miss pins and didn’t get an accident
Best experience I've had servicing my truck. Friendly, family people doing work here. Honest work, honest prices. Would highly recommend if your in trouble and need a repair or truck inspection. They have tires and a knowledgeable diesel mechanic on site.
There was no attendant on duty that I could see... it was very busy... thankful that everyone was observing protocols...but things needed cleaning as w/any toilet...
Enlightened COVID practices, very respectful of HIPAA and 4A. Excellent service. Great staff. Clean bathroom. Souvenirs and snacks. Very accommodating.
Gas prices average 10 to 15 cents a gallon higher.we stopped in got a cheese burger and fries x 2 it cost us $20.00 it was a normal burger never will they get my money again i suggest you travel just a couple more miles down the road get the same a lot cheaper. A very negative rating.
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