Drumhellers Towing & Recovery in
Waynesboro (VA)

I believe my driver name was Will. He immediately had me get in his truck to safety, since it was dark. Loaded my car up, and provided delightful conversations until drop off. Super kind and friendly.

Sharon at Drumhellers Towing & Recovery went above and beyond to make sure I got my vehicle towed. She gave excellent customer service and the tow driver was polite and made the break down not as frustrating. I highly recommend this towing service.

Had a flat and called AAA, they sent one of these guys and he was absolutely amazing. Super kind, helped us with local directions, and made sure we were well taken care of, would rate higher if I could.

Donnie saved the day and pulled my truck out of a really tight spot in the snow! Great driving! Highly recommended. Thanks again Donnie.

Jesse was dispatched to help tow my SUV from AAA and he truly went above and beyond with all his help! He was extremely helpful and gave me lots of updates and was fantastic with communication throughout! Could not be more pleased

Twice this year DRUMHELLER towing has saved me from my own accidents. Pulling me out of ditches quickly and communicating very well. I’ve used a lot of tow services over the years but by far this is my favorite company. I strongly recommend them for all your towing needs. I’ll put my last name on it to voice for them. God bless this company their dispatchers and drivers. 5 stars

Donnie at Drumheller’s Towing was outstanding!! My daughter’s car was broken down and unmovable. He knew exactly what to do to get the car onto the tow truck and promptly delivered to the designated repair shop, saving me much worry about my daughter being without a working car. Donnie was very polite, efficient and also friendly! I am extremely happy with Drumheller’s and especially with the service Donnie provided today!!

The driver was rude, arrogant, and could care less about the customer. Everything I tried to tell him he contradicted me and didn’t call me a liar in so many words, but said I was wrong and didn’t know what I was talking about!! Also he made me feel very uncomfortably. Hopefully I will never have to use his services. I would rate my service today at 0%.

Quick response and helpful,friendly experience with Donnie that picked up my Honda Fit and taken to Chiuck’s Auto. Thanks to Donnie and all involved the car will be taken care of. His help and all calls from AAA were very helpful. A truly awesome experience. Thanks to all concerned at AAA

My car desperately needed its battery replaced, and Drumheller's service was amazing! Beau fixed up my car's battery for me this morning, and he was so kind and knowledgeable! Thank you!!

They were so awesome and considering I called 10 different companies who said they couldn't do it or were gonna charge me over $230 these guys were amazing!! They were willing to come out and take a look at it first and see if they could help me with my convertible sports car and they did! And they were EXTREMELY reasonably priced I am so pleased with them. Jeff was the driver who assisted me, he was extremely polite and willing to help and to the lady I spoke to on the phone, she was just as amazing.

Ian was incredibly helpful and had my wife SUV running again in no time. Super courteous and informative. I can't say enough good things about our experience. Highly recommend.

I experienced excellent service with Drumheller’s Towing. Donnie remained in contact through texts from beginning to end. He arrived early, was knowledgeable, efficient, very careful with my vehicle, and was polite. I will definitely request towing from Drumheller’s again.

My car showed a check charging system message and could not start. Donnie from Drumheller’s Towing and Recovery came to my rescue. Because the car had no charge it would not recognize my key fob and I couldn’t get the car into neutral. Donnie hopped right in and, got the car into neutral and on his truck and was off to the shop in no time. He was very friendly and helpful. A great experience!!!! Five stars for Donnie.

I had an unlock through AAA today. Was quoted 30 minutes wait. Don got there in 15, and had my door unlocked in just over a minute. Great service

After having a deer run out on to the interstate and strike our car, Drumheller's towing came to our rescue. They arrived quickly, loaded the car with complete ease, and we were off within minutes of them arriving. The driver dropped us off with family and delivered our car as requested. From the dispatcher texting updates to us so we knew they were on the way to the driver smiling and joking with us to lessen the stressful event, and this was at 1 am. I could not have ask for a better team to help us when we needed. Thank you!

AAA sent out Drumhellers towing and Donnie showed up within 15 min of me calling AAA! Donnie was very professional and also very personable. We had a nice chat about music on our short drive to the dealership. Thanks again Donnie for picking me up so quickly. Will recommend Drumhellers to everyone!

August 24, 2025 - If you need help with your car in an emergency ‼️. . . Loads of thanks to Drumhellers Towing , especially DONNIE the driver 😃👍🏼👍🏼👍🏼👍🏼👍🏼 What a “ roller coaster” day my wife & I experienced on Sunday. Filled with “ ups & downs”. . . Started well, church in the morning, garden tomatoes for lunch, then out to Sugar Hollow Reservoir for some trail hiking. As clouds started to roll in, we headed backed to the parking area. Oh no . . . a flat tire. 😢 Unfortunately our Santa Fe has the “ Tire Pump Kit” , instead of a spare donut. No luck with fixing the flat tire. My wife and I were approached by a fellow hiker, young lady who offered to help ! Yea! I stayed with the car, my wife rode back 6 miles with Heather to cell phone service at a country store. The thunder & rain started up! The rain is gushing down the gullies , as the parking lot began to feel like a flood area. I thought it best to start walking the dirt/mud road back to civilization, just in case the road was impassable for the tow truck. Gradually the rain let up, and the sun appeared again! As I walked for an hour, so many deer 🦌 appeared ! Groups of 2, 4, and more! ( couple videos) I covered 3 miles, when the tow truck appeared with my wife. My wife introduced me to Donnie, and asked how far is my car? Off we drove ! The road wasn’t too bad, after the rain stopped. Donnie whipped the tow truck in front of my car, than pulled it onto the flat bed. Took less than 3 minutes to strap on my car, and off the 3 of us drove to the tire store in Waynesboro. On a Sunday evening around 6:30 pm, imagine needing towing , with your car 6 miles down a long dusty road , no cell phone service? With 50 miles to go, we shared family life history, stories, and dreams! Donnie’s an interesting character, a good DAD, with several children that he loves! We mentioned traveling to Italy a couple of months ago . . . Come to find out, Donnie has family in Italy! We all agreed Italian food is fantastic! We pull up to the tire store in Waynesboro, and Donnie unloads our car in a parking space! Hey, then he offers to drive us a couple of miles to our house! Thanked him, for his help and kind offer. We had our friends C & M there to drive us home. What a “ roller coaster” day , ended on a good note. . . met some very nice people who helped my wife & I out of a tough spot! Don’t hesitate, in a car emergency, try Drumhellers Towing & Recovery! 🙏🏻

We want to express our gratitude to Bob for assisting us with our recent tow from Charlottesville to Dulles, Virginia. Bob Rose from Drumheller's towing and recovery arrived as soon as he could and quickly loaded our minivan and towed us over 100 miles back to our home. A few things to note: Bob took the time to explain his process and safely secured our minivan on his tow truck. Secured the tires and even alerted us to some tire issues that we would never have known about. Our journey was nothing but chatty fun, thanks to Bob, who made sure we were comfortable and not stressing out from the incident, and got us safely home. We could tell Bob's appreciation of Drumhellers, and he was complimenting Sharon Morland, for running the company truly family style with empathy and consideration. What a pleasant experience - high marks for customer service, solid work, and safe driving.

Used Drumhellers again today and I always request Donnie. He is meticulous , cheerful and professional. I would not trust my precious Italian metal to anyone but him. A real champ of a fellow and a pleasure to work with. Jon fink, Charlottesville

Donnie was very polite, helpful professional and a very skilled driver on my narrow driveway. He turned a stressful situation into a easeful one and I’m grateful to him. Drumhellers response time was great as well as their communication with me

A driver named Donnie helped rescue the car key from the trunk! This turned out to be a much harder task than anticipated. It was super hot that day but he kept helping until we were finally able to get the key out of the trunk. He was so kind, and patient, and PERSISTENT!! I hurt myself in this process and he called my cell to check on me while we were headed home. I feel lucky he answered our call.

Jesse was an amazing driver for Drumhellers. He picked us up, gave us great, friendly, and speedy service. He gave us advice for our situation and took really good care of us. Highly recommended for professionalism, speed of service, convenience and friendliness. If needed we will call him in the future! Thank you so much for going above and beyond!

My wife and I, along with our dog, were on Rt 64 going west when our car died. We were lucky to be able to pull into a rest area just before the car died altogether. It was sunny, and the temperature stood at 92 degrees. After arranging for a tow through AAA, friends rescued me and the dog, while my wife stayed to wait for the tow. Her experience with Donnie was extremely positive. She described him as being helpful, professional, an excellent and cautious driver while delivering her and the car to our dealership, and very personable. She also commented on how clean and neat the truck’s cab was. Kudos to Donnie and your company. My wife and I highly recommend you and will not hesitate to call on you should the need arise.

Donnie was the best. I was having a bit of a panic attack and he calmed me right down, calling when he was near and stayed on the phone with me. His truck was super clean and the ac was blasting on the hot humid day. He took great care of me and my car!

They were quick to arrive, very helpful and informative. Our car was totaled when my husband hit a dear at full speed. Drumhellers Towing made the process between pickup and working to ensure the insurance company had access to the vehicle so easy. We never had a worry.

I just got stranded in Charlottesville today, 42 miles from home. AAA sent this service to rescue me; a young man by the name of Chris was the driver who was sent over to rescue me and he just did everything right! He was so personable and kind, and thoughtful and professional, he was just awesome. He was a veteran and a dad but most of all he really made me feel comfortable and safe!!!! Thank you Chris for a great job!!!