These guys at Leonard Automotive are the best! They did such a good job on my Tacoma after I hit a deer you couldn't even tell that it happen. I recommend these guys %100!! Keep up the great work :)
Leonard Automotive has fixed multiple vehicles for our family. Every time they were fixed to perfection. We can always depend on them to go the extra mile to achieve top notch work in a timely manner at affordable prices. They are the only ones we trust with our vehicles. Not to mention the wonderful hospitality shown every time. They always explain everything in great detail before performing the work necessary so we know exactly what to expect. 5 star company for sure ⭐️
Lenard Automotive is truly the best! After a storm, I hit a tree limb in the road and ended up with damage to my radiator, intercooler, and A/C condenser.
They worked directly with my insurance company and were incredibly thorough in making sure all the damage was found and properly repaired.
When I picked my car up, it looked even better than when they came and got it. On top of that, their customer service is unmatched!! They are friendly, helpful, and genuinely great people!!
You truly won’t find anyone better than these guys. Highly recommend!
Amazing!! The BEST!! My car was involved (not at fault) accident. I will always use them, Elijah and staff are amazing a went above beyond to take care of me.. from towing, body work and cleaning of my car! Thank you Elijah, my car looks better than when I bought it. 🙌❤️
In February of 2024 I took a vehicle in for some body work. They did a great job and they were the best people to work with. 2 years later I noticed the door molding was coming off. The warranty had already expired a year ago and when I took it back. Elijah looked at it and said to drop it off and he would take care of it. I just picked it up and it looks brand new. Elijah didn’t charge me a thing. He went above and beyond what he was responsible for and I thank Elijah and his entire team for making the experience as painful free as possible
I highly recommend Leonard Automotive to anyone in need of reliable and trustworthy auto services. They were the only local repair shop that was professional and treated me with patience and kindness. My car was parked and got backed into. The trunk had to be replaced and back up lights repaired in order to get my inspection sticker. Leonard Automotive took the time to listen to my concerns, provided expert advice on the repairs and walked me through the insurance steps. They kept me informed every step of the way and completed the repairs promptly. Their exceptional service and efficiency made my experience stress free and earned my trust and loyalty.
I had an outstanding experience with Leonard Automotive. Elijah and Billy were the two I worked with, and they went above and beyond from start to finish. They were professional, honest, and kept me updated throughout the entire repair. The work was done quickly, the price was fair, and my vehicle was returned looking better than it did when we bought it off the show room floor. They even took the time to meticulously detail it!
Leonard Automotive is a shop you can truly trust, and have definitely earned my business from here on out. Highly recommend Elijah and Billy for anyone needing reliable, quality automotive repair!
I took my car to this shop after my car was in an accident. So far, these are the things that have happened
-Held my car hostage against the insurance company by continuing to ask for more and more money instead of doing a proper appraisal for 3 years.
- Sent it off the lot with a busted wheel bearing without informing me, knowing that I had to drive 12 hours home in this vehicle.
- Put in a battery far too small for my car. They did replace it after I emailed, but never received an apology, just excuses.
- Charged me to replace the battery and the tires, that only needed replacing because they left it sitting without starting it for 3 years.
- Didn't fix the windshield washer reservoir.
This shop has been nothing but a rip-off and a disappointment
I recently had my Jeep Wagoneer detailed and it looks absolutely, amazing, like brand new. The attention to detail was impeccable. I couldn't be happier with the results. Highly recommend their services.
Elijah was very professional and friendly. I didn’t have to wait very long for him to arrive. It was an amazing experience and if needed I will use their services again.
Great customer service there has my ride finished exactly when they said it would be was very polite did great work a deer hit me and they had to replace front end parts my car looks brand new again thanks for everything I would highly recommend this place
I’ve used Leonard Automotive Concepts, INC several times for different vehicles, and they’ve always been a huge help. I’ve tried other local companies, but they didn’t meet my standards. Every time I call Elijah and the team at Leonard’s Automotive, they’re friendly, professional, and ready to help.
Elijah even went above and beyond when I was struggling with an insurance claim. The company wasn’t offering me a fair price for my vehicle, and Elijah spent over an hour on the phone explaining what I needed to do. His knowledge and dedication made all the difference.
Elijah is not only a great businessman but also someone who genuinely cares about his customers. I highly recommend Leonard Automotive Concepts to anyone looking for honest, reliable, and customer-focused service.
Whenever I have had to have and type of body work done to my car, I have always taken it to Leonard Automotive. Elijah and his entire staff are very kind and knowledgeable and do amazing work. I would absolutely recommend them to anyone that needed any type of work done to their auto.
I've had the pleasure of relying on Leonard Automotive for my family's car servicing needs for over 15 years. Not only have they consistently demonstrated reliability and honesty, but they've also provided outstanding service that's kept me coming back. I would highly recommend them for all their services.
WARNING: if you don't want to get ripped off, DO NOT CALL LEONARD AUTOMOTIVE.
My aunt and I found ourselves stuck on a dead end road with a locked gate that belong to CSX gas company. We called a non-emergency police number. Later we talked with Billy from Leonard automotive, he said they could come out for $750. While my aunt was on the phone giving them her credit card info, a gentleman from the gas company drove up and said he was looking for us and said he could help, My aunt was still on the phone giving her email address for a receipt. She told him to cancel, that we had help. Billy said that he could not cancel because the truck was already sent out.
The gentleman from the gas company helped us out. We was considerate enough to call back and tell them to turn around. We was out and did not need them.
On Friday my aunt still haven't receive a receipt from them, so we went by the office and she asked Billy for an itemized receipt. Billy said he couldn't give an itemized receipt. She would have to come back on Monday when the owner was there.
We went back on Monday. Billy said Mr. Leonard would be with us shortly. There was a man standing there talking to him, after 10 or 15 minutes later he said that Mr. Leonard would talk to us out there in the parking lot. It was the man that was in there earlier. Mr. Michael Elijah Leonard, My aunt told Mr. Leonard that she thought she was overcharged and she wanted an itemized receipt. We was standing by her truck. He walked over to her truck, took a picture of the front. Then he opened the door and took a picture. I asked him what are you doing? You didn't ask permission to open her truck. He then said you wanted an itemize receipt I need to get the VIN number. REALLY! When they never touched the truck till just now. This is the first time they even laid eyes on it other than a picture.
P.S. If you want to consider his integrity
Google; United States Attorney's office, Western district of Virginia. Look at Lebanon, VA Town Councilman, sister, Automotive Companies Settle with Federal Government.
Just had rear bumper on my 2015 mustang repairs and was very professional and done a excellent job on my car every buffed and detailed it paint looks awesome. Would definitely use them again.
Don’t use this company if you only have liability insurance my vehicle was towed a total of 11 miles and I was charged 1120.00. If I hadn’t paid that bill everyday it set in the lot it was 65.00 a day. Called surrounding companies and they don’t charge this if you only have liability on your vehicle. When Bill was questioned about the price he was not professional. You are also charged for an extra person regardless of 100.00 of them helping with the tow, and I never even seen anyone beside the man that picked up our vehicle. If they pick your vehicle up Bill said they can charge whatever they want to charge a person. Beware of this towing company, cause accidents happen at a time when you are struggling.
Mr. Leonard was very professional. We were provided a very nice rental vehicle. We were given a time frame and our vehicle was returned ahead of schedule. Our Yukon Denali's damages were not only fixed but our vehicle came back detailed looking showroom quality. Highly recommend and will continue to use in the future.
Mr. Leonard scheduled my repairs 2 weeks before they would occur. He personally delivered a rental car to me and picked up my car. He gave me a timeline of 3 days and returned my car to me at the end of the 3rd day. The automobile was perfectly repaired and spotless. He even replaced my windshield wipers. I highly recommend Leonard Automotive.
My brand new car got hit and I was so upset! But Leonard automotive handled submitting my insurance claim for me and handling all the repairs. My car looks brand new and I’m so thankful for their excellent work and customer service!
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