Mitchell's Towing & Recovery in
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Address:208 12th St SE, Roanoke, VA, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Towing service
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Website:
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Zip Code:24013
Working Time and Location
What clients say about Mitchell's Towing & Recovery in Roanoke (VA)
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I was really in a jam! Rt460E near Bonsack during heavy 4PM Friday traffic driving my classic fully restored '86 Porsche 944 Turbo. Suddenly the engine died and I barely got off the road!! A DME relay failed. I called SCC who then chose Mitchell's for my Porsche. My wait in that heavy thunderous traffic was only about 25 minutes. The driver noticed my low slung car and got out is long, low angle ramps that allowed my car to get onto his rollback bed without any underbody scrapes or scratches. Man, these guys are pros! Efficient and professional, with very reasonable pricing. 5 stars isn't enough.
Oct 12, 2025 -
From Florida on Virginia motorcycle trip. Broke down at 5:00 p.m. Saturday night on highway. Made it to a convenience store before dark. Insurance company failed me. Called Mitchell Towing on my own. Mick and Ms. Ruby showed up after finishing a previous call. Loaded my Harley on a tow truck in the most Professional way. Drove me 80 miles to Roanoke to my motel at 2:00 a.m. Rick and Ms. Ruby are most delightful. I Highly recommend Mitchell Towing. Please request Mick. A jokester at heart, however conscientious and Professional who takes his job very seriously. Len from Orlando
Sep 21, 2025 -
We called road side assistance and they sent Mitchell’s out to help us. I was sure I was going to need an expensive towing but when the truck got there the driver was nice and able to fix my issue without any hefty fees. He was very professional, quick and polite while with us. I’m so thankful he was able to get us up and running so quickly. Thank you!!
Sep 19, 2025 -
These guys are so great! They came to give me the tow and when the battery started right away, they followed me to advance auto to make sure the battery was all I needed. Highly recommend!
Sep 13, 2025 -
Joe with Mitchell’s towing really saved the day twice for me when my alternator went out on my car recently. He really made my rough day much less stressful with his kindness! Cannot recommend this company enough!!!
Sep 12, 2025 -
This company is really good. From the customer service when I called, all the way to the guys who came and picked up my car. They showed up fast and the prices were totally reasonable. Would definitely recommend and call them next time I need their services!
Sep 10, 2025 -
Joe did an amazing job! He came immediately and got my car towed for me. He’s done it twice for me in a matter of 2 weeks. Great guy, quick and efficient as always!
Sep 05, 2025 -
This service was provided by my insurance company and was the first time I have ever used this tow service. Joe the driver was engaging and easy to deal with. The truck was in great shape and I felt good about my vehicle being towed by them.
Sep 02, 2025 -
**TOP NOTCH CARE** Had Mitchell’s towing tow two classical cars that were inherited to a storage garage until a new garage is built. His team handled my cars with care and ease. Would highly recommend this business!
Aug 22, 2025 -
My company truck broke down in my driveway at home. I called Mitchell's and the tow truck was there in 30 minutes! The driver hooked up to it and was gone in just a few minutes! All in all great experience. The only thing I would have thought would have happened was the key to be taken to the drop box at the repair shop and not left in the truck with the key in the seat over night...
Aug 19, 2025 -
Joe responded to my call for help with a flat tire. He called and told me he was finishing up a tow job and would arrive in about 20 minutes. He quickly removed my flat tire, removed the temp tire from my trunk and had it on my vehicle in no time, placing the flat tire in my trunk. He was so efficient, professional and polite. It was a pleasure working with Joe.
Aug 16, 2025 -
Joe from Mitchell’s towing towed our Tahoe to a shop for us and he did a fantastic job! He was polite, friendly and was easy to talk to. He showed up in about 30 minutes and had the vehicle loaded and ready to go in less than 5 minutes! Hauled it to the shop I requested, and even parked it in the perfect spot at the shop. 10/10 I’d call them again! Thanks Joe!
Aug 10, 2025 -
Mitchell’s towing and recovery came to the rescue and saved the day. Went from flat tire fix to a tow. Very understanding and amazing communication. Highly recommend!
Jul 21, 2025 -
Mitchell’s Towing was wonderful to work with and especially their driver Mark! He communicated that he was close by and kept us informed as he was approaching. Mark was very helpful and communicated well which is very important during a stressful breakdown. Super nice gentleman!! Thank you for helping us!!!
Jul 17, 2025 -
Top notch service, from the first contact on the phone to the moment Mick left from my destination. Very professional and accommodating throughout, can’t say enough to adequately describe the customer service. I will not hesitate to call them for any future needs, and you shouldn’t either! What I thought might be a stressful situation was nothing for a professional like Mick, thank you!
Jul 17, 2025 -
EXCELLENT service received from Mark on Saturday night July 12 2025. He came within the time I was told of the arrival and dropped off the car to my mechanics as instructed!! Thank you so much Mark!!
Jul 14, 2025 -
First and most important, my driver arrived on time today. My car just would not start. Another tow company tried to start my car, but Mitchell Towing did start my car. Then the tow drive followed me to my destination after the car failed once. This action goes beyond good customer service, it excellent customer service. If your looking for a company who listens and cares then call Mitchell Towing. Everyone from dispatch to towing are kind and courteous. Plus the price was fair. Thank you Mitchell Towing for the rescue today.
Jul 07, 2025 -
Mark was awesome. He arrived really quick and helped me figure out what was going on with my vehicle. I didn't even end up needing it towed because the auto repair place I had gone to the day before didn't plug the alternator in. Mark figured it out and had me back on the road in minutes.
Jul 07, 2025 -
Tahoe broke down this AM on the way to shop, bad alternator. My road assistance, through Nationwide, lined up Mitchell’s Towing (Roanoke/Lynchburg), to tow my vehicle for repair. Great experience with Derek from Mitchell’s. Quick response and knowledgeable provider of service, and, a nice individual! My Tahoe was delivered to the shop in short order and is now back on the road. Thank you Mitchell’s!
Jul 04, 2025 -
Very friendly and arrived fairly quickly. I was impressed with the amount of photos taken to assure that my vehicle was not damaged while in their care. Highly recommend!
Jun 27, 2025 -
Mark was absolutely wonderful when my daughter's car broke down in the middle of the night. He got there quickly and got the car towed. But most important, my daughter was safe. I would highly recommend.
Jun 26, 2025 -
Needed a tow for my son’s car. My insurance company contacted Mark and he showed up in less than 30 minutes. Called me directly on his way to give an update. Very friendly on the phone and in person. Did a great job getting the car exactly where we needed it. He was very careful with the car both hooking up and dropping off. Great job.
Jun 25, 2025 -
It was such a pleasure to meet Mark and have him help tow our family car. He’s a great guy, easy to take to, and has a servant heart. Thank you, Marc and Mitchell‘s towing!
Jun 22, 2025 -
I only use Mitchell's because their drivers consistently know what they're doing. They are outstanding! I use them for my classic cars and daily drivers. They're the only company I trust.
Jun 07, 2025 -
Mark was fantastic, his customer service is on par and got my car towed in a timely matter and even was kind enough to drop me off at a car rental on his way back ! Thank you Mark! It was great meeting you and you helped this freaked out lady to calm down in a stressful situation!!! God bless you!
Jun 07, 2025 -
We found ourselves in a real situation when we got our U-Haul stuck in a deep ditch. We were told to call Mitchell’s Towing by a couple people in the area. Mick came quickly and with a crew to ensure that he could get our 26’ U-Haul out of the ditch. He was nothing but kind and friendly, and even stuck up for us when U-Haul was going to try to make us pay another $450 on top of what we had just paid simply for towing the U-Haul to a place because U-Haul wanted to price gouge us. Mick and his crew were quick and helpful, and they stuck around until we got our issues resolved with U-Haul to make sure we were towed and safe. I highly recommend Mitchell’s Towing to anyone in the area in need.
Jun 07, 2025 -
Dan was very kind and courteous while towing my truck. He arrived earlier than I did and had already begun the process. I was very pleased with him. Not only that, after shopping around I found their prices were the most reasonable! I would definitely recommend .
Apr 25, 2025 -
Adam was very helpful this weekend. He responded quickly and really helped me out with a flat tire. He was able to inflate my tire so that I could drive it to the repair shop without it being towed. I would recommend Mitchell’s if you need help with your vehicle. I have found them to be fair and reasonable.
Apr 21, 2025 -
I would give Mick 27 stars if I could. I was in such a bind after ice storm and my car had slid into drainage ditch. Two other tow companies had come out and left before even speaking to me. Mitchell’s had Mick out in less than 24 hours and he was personable, knowledgeable and my car is in perfect conditions despite the tough spot it was in. Definitely recommend to anyone in need of a tow. Canceling AAA, I’ve got a guy! Thanks so much.
Jan 29, 2025
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