Out here at this location there is an exceptional sales representative behind the counter and his name is Mike Hartman. After having a rough day he turned it all around from the start to the end of my transaction he was helpful courteous kind and I highly recommend here for any Auto Parts needs and if you run into Mike you're in for a treat
Thank you to Zack T for your help in getting me the correct wiper blade for my Subaru! He saw me struggling with my original purchase and found I had a wrong blade. He ran in and got me the correct part and placed it on the vehicle. I think he went above and beyond . What great customer service! I was so exhausted from work i forgot to tip. I will return . Thanks again ZackT.
Right after I entered the store I was greeted by an employee which asked if he could help me locate anything. When I told him what I was looking for he knew exactly the area that it was in
Came in for a tail light bulb just so happened while I was there my battery died Roshawn the cashier went above and beyond he cleaned my battery terminals and jumped off my car I would give him more than 5 stars if I could he did an amazing job
The staff was helpful, the lot was clean for the most part, but the inside of the store has a terrible odor. The area that this location is in can be a bit on the rougher side so be aware of your surroundings and belongings. This location was moderately stocked well. Be sure they have what you need before making the trip!
If I could give 10 stars, I would! Jesse, the employee that helped me, was smart, knowledgeable, and quick! I was in and out in 15 minutes once the problem was diagnosed ! Thank you, again, Jesse!
Great! The lady that helped me knew exactly where the item was I needed and had me with an associate ready to check out within minutes. I joked with the general manager as he did the check out helping his team!! Great people and great service!!!
It was great servers for me but the man that work there name Shane he put a batter in my car pooring down rain and didn't even have the right tool on his tool cart took him about 45 min i give the man a big thank you shane for your time and help.
Super huge shout out to Chelsea! She took my husband's call and was very polite and helped him very efficiency find the part we needed. She was quick and courteous making locating the part easy!
Do I need to say much about this place..trust me they got what you in in the automotive market.. and a great selection of after market items.. just get it their..
Jake was phenomenal. He assisted my mother with a car battery issue. It is personnel like Jake that keep this location in business. A shout out to Shelly as well. She is an incredible manager and wonderful example to her staff. They both went above and beyond our expectations and we cannot thank them enough. Customer for life.
Jedediah "Jed" helped me get the right alternator for my car today. He was VERY courteous and helpful. Rarely, at businesses these days, do I encounter people as friendly and kind as he was to me. I will go out of my way to shop at this location in the future!
Advance Auto Parts in Roanoke offers the following services: Auto parts store. You can check with them or contact us—we also offer free vehicle towing, instant quotes, and expert advice on finding the correct parts so you can save money and get exactly what you need with minimal effort.
Advance Auto Parts are located in Roanoke, and the exact address is listed above on this page. Our regular business hours are 7:30:00 AM - 9:00 PM, but we can arrange appointments outside normal hours upon request. For your convenience, you can also use the Get Directions feature or request on-site service.
Yes, Advance Auto Parts in Roanoke buys vehicles in any condition — from fully functional to damaged or non-running. You can contact them by phone or us via the online form on our website, specifying the make, model, and year of manufacture of your vehicle. We’ll make you an offer, schedule a pickup, and in most cases, our tow truck can arrive the same day with cash or instant payment.
Website
