7:30:00 AM - 9:00 PM
7:30:00 AM - 9:00 PM
7:30:00 AM - 9:00 PM
7:30:00 AM - 9:00 PM
7:30:00 AM - 9:00 PM
7:30:00 AM - 9:00 PM
9:00 AM - 8:00 PM
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Same Day Service Available
Price Quote Guaranteed
Top Dollar Paid for Your Vehicle!
Working Time and Location
Your Roanoke, Virginia O'Reilly Auto Parts store #2301 is located at 4611 Williamson Road. We carry the parts, tools, and accessories you need, as well as offering Store Services like free battery testing, wiper blade & bulb installation, fluid recycling, Check Engine light testing, and our free Loaner Tool program (refundable deposit required). We also resurface brake rotors and drums. If you have questions, stop by and talk to one of our Parts Professionals today. Whether you need brake pads, wiper blades, or transmission fluid, O'Reilly store #2301 will help you find the right parts for your vehicle. With more than 6,000 O'Reilly Auto Parts stores across the US, there's always an O'Reilly Auto Parts near you.
Monday
7:30:00 AM - 9:00 PM
Tuesday
7:30:00 AM - 9:00 PM
Wednesday
7:30:00 AM - 9:00 PM
Thursday
7:30:00 AM - 9:00 PM
Friday
7:30:00 AM - 9:00 PM
Saturday
7:30:00 AM - 9:00 PM
Sunday
9:00 AM - 8:00 PM
What clients say about O'Reilly Auto Parts in Roanoke (VA)
Assistant Manager Jonathan is wonderful, we came in right before close needing rear signal light bulbs and not only was he on the ball with getting exactly what we needed he went the extra mile and installed them for us even being the last customers for the night. I can't recommend O'Reilly enough.
Clyde is an absolute gentleman & was beyond kinda & pleasant to interact with! This young man needs a raise & pat on the back for his outstanding performance thank you again sweetheart!
Bought a battery on Sunday and today it was dead so I went back to the store where AJ the manager was nice enough to install the new battery when technically he wasn't supposed to because of my air filter being in the way of the battery. Thanks AJ!
Great for the second time in 10 years they saved my bacon by having all the parts I needed to get my vehicle back on the road immediately they were the only one of three part stores I stopped at that did
Thanks O'Reilly's
The battery replacement warning was on for my key fob push button start they had the remote battery and even replaced it for me. I was in the Roanoke area visiting family but to the crew working Saturday very very grateful
Needed a battery and Danielle was very proficient and knowledgeable!! She put the battery in for me and it's running great!! Very pleasant attitude-women power!! Thx so much Danielle!! Just know you are appreciated!! All jobs need to extend appreciation to those who get out here and do the job and really help customers. If I could give you a raise I would but I do highly recommend you for one!! Satisfied and grateful customer!!
GIVE THAT MAN A RAISE!
I storm into O'Reilly today wanting a Chevy expert to help me diagnose an issue with a code my scanner threw, a possible ground problem, and a definite need for a new battery.
Never mind the issue, my praise is for BEV!
He listened. He was reassuring. He was obviously capable.
Sometimes stubborn do-it-yourselfers just need a like-minded friend in times of trouble.
BEV DID THAT FOR ME (while replacing my battery) and I am grateful.
That's what has always made O'Reilly different...great customer service.
It really matters.
I needed a new battery. I had someone come and jump it, tried another shop and was left waiting with no estimate on when they could get to me. Went to O'Reilly's, Bev the manager sold me the correct battery, had it installed in less than 5 minutes! Great customer service, no trying to up sell, fair price! Thanks, Bev!
Best auto parts store in the area. I am talking Roanoke, Vinton, Salem, Botetourt are all great but the Williamson Rd. store is the best hands down even over Advance, Autozone, Napa, and Fishers retail stores in the area. This O'Reilly's always seems to have the odd ball stuff that others don't carry and everything, I mean 95 percent of the stuff, I need is in stock. It is honestly shocking how well this store is stocked.
Thanks!
Updated.. spoked to a gentleman name AJ who is very respectful and we came up with a solution to the problem with returning the old engine for the core charge. Hopefully all the employees will be taught all duties of their job in the near future... going from 2 stars to 4 stars..
Original post: Lisa is very rude to the customers and doesn't know how to do her job.
I stopped here to get a brake light and the guy charged him me for the most expensive one and then I asked him to help me put it in my car and he said there were someone outside already working on stuff. I waited for over 10 minutes while the two other guys in the store did absolutely nothing don’t waste your time going to this one very lazy staff
This place is amazing, I limped my truck and camper in at 845 on a Friday and they went the extra mile to get me back on my feet
Neil nows is stuff, and they had almost every thing I needed on hand, didn't even mind that it took a few days to get it all back up and running
Horrible service from older guy in the front. Looks like he has no idea on how to do his job. Got the wrong distributor from commercial sales. Not completely their fault. Only reason I'm not giving 1 star is because of commercial sales. The older guy up front definitely deserves one star. Can't even read an invoice. But I definitely will not be going back to this store for anything other than oil if I need them.
The manager, i believe his name was Bev, overheard me talking to my friend about some things i had been through in my life. He decides to take it upon himself that i “deserved” and “asked for” my abuse from my childhood. I don’t think anyone with this mindset has any business managing a store anywhere. Honestly disgusting.
I would choose O'Reilly's over advance autos any day. For some reason their prices always cheaper than advance Auto if not cheaper they will match advance Auto. Their staff are more friendlier and helpful then advance Auto they actually act like they want to be there and happy to help you. I always feel comfortable going into O'Reilly's and asking for help. There are a great establishment keep up the great work.
Staffs great I like Neal and Josiah up front and Nick and Aj in commercial are cool as hell everybody you deal with in there will have no trouble finding your parts or answering your questions they stay busy and they keep people moving in and out and in a friendly manner great overall experience if you walk out of there dissatisfied I would be surprised
Fast, friendly, and helpful. I recommend O'Reillys over advance the car part (alternator) i bought seems to be working as it should. The prices seemed to be the same ammount as they are at advance but are in better operating condition than what advance sells.
Greg was Great!!! He went above and beyond to replace my battery when I was in a tough spot. Very courteous and customer service was exceptional. I would recommend Greg and this store for any of your auto needs!
Today I went into O’Reilly to buy some car cleaner and I was extremely disappointed with the customer service skills of the workers there. There were 3 people behind the counter at the cash registers. I walked in and no one looked at me, greeted me, or asked if I needed help finding anything. I found what I needed and walked up to the front. All three workers stood there and never looked up at me. I walked towards the middle cash register and the man said “Can I help you?” He STILL had not made eye contact with me. So I said “I would like to buy this.” He NEVER made eye contact with me throughout the whole transaction. No one said have a nice day or anything. I just feel like all three of those workers could use some customer service training skills.
Good place to get parts. Employees are very helpful. Had one help get a pulley off of a power steering pump and trust me this was no easy task. I will continue to shop here. They even price match which is great.
Reasonably priced to begin with plus they price match. Very knowledgeable, friendly staff who aren't always trying to upsell you to the highest priced product or take advantage of you. Never had anything but fantastic experiences here and now they have a rewards program too Awesome!!!
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