They are crooks! Sent my guy here to scrap copper cable. Normally I get $200-300 they gave him $20 for amount I dropped off!! They acted like they were doing us a favor when in reality they are stealing from your community! Threaten to call the police! Awful scummy ppl!
Lady running the scales is super nice and friendly. They gave me the best prices, way better than DH Griffin or OMNI. The process and directions are pretty simple if you just follow what the signs say.
At least once a month my husband and I show up at Gerdau with a grocery bag full of rinsed catalog cans. The cheerful gentleman weighs them and directs the payment to the charity of our choice. And we drive home to our three ravenous cats who keep us AND Gerdau well supplied with aluminum catfood cans . And Second Presbyterian Church's benevolent funds refreshed.
First time there today and followed instructions on your signs. Nothing said to go into the office first or wait to be unloaded. Lady and front desk was rude and did not help resolve the situation.
Decent recycle yard. Though, I wish prices were better. Recycling here is hassle free and I usually learn something about metals from the knowledgeable staff.
Was given a quote, was very specific about what we had. Was quoted at 55 cent a lb. Drove over an hour to get there, and they said we would only be able to give me 12 cent a lb. I was specific about what we had and it was very clear it was not prepped aluminum. I tried to speak with someone, they told me to wait on the side. I sat for 15 mins and everyone went right back to working - no attempt to help me. I understand it was a quote but that big of a difference makes no sense. Very disappointed, OmniSource got out business.
It's a little confusing if you've never been. You drive onto a scale and there is a loud speaker that will tell you to pull forward. It's hard to hear what they're saying. I just kept driving into the dirt lot until I saw a stop sign in the middle of the scrap yard. Eventually a very friendly guy came over and took a look in the back of my rental truck and directed me to another area. I stayed there for about 10 minutes while they navigated a fork lift to get everything out. I felt like a little kid playing in the dirt! Giant trucks and earth movers everywhere. The most wonderful part of the whole experience was all the giant mountains of shiny silver bales of recycled cans!!! So glittery!!!! He even took the time to explain the process to me. Such a surprisingly fun time dropping off junk! I loved how friendly the whole interaction was!
Gerdau is a nice place to make a little money with your scraps the only problem is is that it is very dirty and if you have a nice car or truck this isn't the place for you...
Very good business and people to deal with, I have only been there a couple times and have been very appreciative and grateful of their knowledge as well as their top notch pricing definitely will be a regular place for me to sell scrap to
This company has been absolutely fantastic to work with. I have messed up so many times and they're always flexible and available. They have been nothing but professional and understanding with me and I hope to continue to work with them in the future.
The gentlemen are has always been fire and helpful and patient with me and the lady working the high counter is always been super nice it always has a smile on her face I would recommend this facility to anyone and everyone that has scrap metal for sale they are my go-to place for when I want to make some money off my scrap
Place is horrific ! Took a load of and they deducted for tiny piece of plastic on brass separated my aluminum as cast sheet and clip took a magnet and ran it over and over and over again found whatever reason to deduct they could don't mind separating the load bit howamu grades of April monun should I make?
It was extremely slow to try to get in and out. What really should have been a quick stop, especially since there were so few vehicles, took almost an hour. Additionally, the lot was a mess and I ended up with multiple pieces of metal in one tire (one puncture that required repair). Will not be going back.
See update below: Waited 15 minutes for help no one came places muddy with deep puddles of water I will never go back. I left with all my metal and with mud covered truck and trailer. It's too bad that I can't give a 0 * on here.
Update: I have made multiple follow-up trips and have found the employees to be very helpful each time. Still muddy after rain, but that is likely typical for a recycling site in Virginia.
The receptionist a young black woman treated my fiancé and I as if we were peasants. The entire process felt like we were battling with her like trying to get a loan or something rather than bringing goods for sell. I am wondering how she attained a position in customer service with a horrible attitude but when I receive bad service i post it to warn others!! I wont be back!!
Horrible front desk service. The African American lady at the desk is extremely rude. Take your scrap elsewhere. if the receptionist doesn’t like you she will say the system went down . Im still waiting to speak with Barry Whitaker her manager about this issue. They took my items and said i have to come get my money later the system is down. Customer service is key. Hire better or lose business there are plenty of scrap metal shops in Roanoke
Oct 09, 2018
Nearest Junkyards to Gerdau Metals Recycling - Roanoke
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