Awesome local garage with nice, knowledgeable staff. They are willing to listen to you and explain your issues & give you options. They don't give you a 2page "list" of everything else you should do, however they do point out things to watch out for. Best part is their prices are great. When I 1st moved to area, they were the suggested place to go for good, honest service.
Haymaker had my car for 3 months. Mechanic ordered the same wrong parts for it over and over.
The car suffered a catastrophic failure of an easily accessed and visible (supposed to have been checked) part immediately following them going over it in an inspection.
In their carelessness, a reservoir on my car was also misplaced in such a way that caused my hood to not close until the reservoir was damaged to conform to it's creative placement.
You would get better service at a Walmart auto center.
The office person was excellent at communication and the only measure of professionalism in the mess. The mechanics cost me hundreds on top of what was paid to them by overlooking the basics. Im super disappointed after haymaker came so highly recommended from the community.
Fast, efficient, transparent, respectful. They fix it right the first time. It's hard to find a shop that will listen and be respectful to women. This is one of those shops. I drive an the way across the county for their service. You should too.
I brought my 08 chevy 1500 when the transmission had a catastrophic failure failure and with the friendliness of the staff and expertise of Gage and Noah they got my truck back running better than ever. I highly recommend these guys are top notch
I would like to give a shout out to haymaker auto repair for a quick response and turnaround time on water pump on a 2017 Highlander. Friendly staff and honest Business.
This place did a VA State inspection, 4-wheel alignment, and other minor work on very short notice (I called Tuesday and dropped off the car Wednesday; all work was done by Friday afternoon). Only reason it took a few days was that parts had to be ordered on both Thursday and Friday. The cash price was absolutely reasonable. For paying with credit cards, you pay a little more.
I’ve visited a couple different mechanics in the area and haymaker is hands-down the best experience I’ve had. They are very knowledgeable and honest about the work needed done. The price for the quality of work is fair and I wouldn’t hesitate to recommend them
I forgot to get State Inspected...the folks at Haymakers brought me in right away and took care of that for me.
While I sat in their waiting room...I watched them take care of several others and fixed their car troubles too.
This place is awesome! We are out of town with 4 animals and our alternator went out. They welcomed us in with our animals and are replacing our alternator as I type this. They really saved us! Thank you for kindness and welcoming us, our animals and, our vehicle in so quickly!
I have taken my car here for the past couple of months, and they always show amazing customer service, and do great work! I will continue to keep taking my car here!
Always good service, good communication and fair prices. So glad they are right here in Louisa. I've had all sorts of cars serviced here and always had a positive experience!
Greatly appreciate the service I received from the good folks at Haymaker Auto Repair. They knew I had to stay while they performed the necessary services and they worked hard to see I was on my way as soon as possible. Upfront fair pricing and quality, detail oriented workmanship. Glad to support this local business. A+
Would leave no stars if i could. Place is a total rip off had one to many times where i took my truck in because the engine light would come on, I would take it in to them and they would say it was “fixed” then a week late the engine light would come on for the same exact code and this happened several times. Also have had instances where they call and tell me whats wrong with the truck and how much its gonna cost, then when they call to tell me my vehicle is done and I go to pay the price has somehow increased another 1 or 2 hundred dollars. I would not recommend this place at all even to my worst enemy. very shady business overall
They're not busy for a reason. Failed my inspection for EMERGENCY PARKING BRAKE not holding. They weren't applying it per the owners manual, (You have to apply the actual brake before & while you set the EMERGENCY PARKING BRAKE)
Demonstrated the proper sequence achieving keeping my vehicle from moving forward AT ALL while in Drive. They told me to hit the gas and when obviously the car then moved they refused to pass it. They're not interested in learning about newer vehicles and obviously can't comprehend obvious auto mechanics 101... 0 stars would have been my actual review. I'll let them keep the money and take it ANYWHERE else to have someone with some sense to inspect it per the state code not some invented rules they make up as they go because their pride was hurt when proved wrong. 👎👎
Great service, took our older modified (1992) car there for some TLC and they did an amazing job. Offered suggestions on several areas and completed the work in a timely manner for an exceptional price!
I took my vehicle in for a safety inspection so I would know what was needed for state inspection. I was given a list of things to fix,I brought home and fixed. Then took it back in and then they added exhaust work to the list that was not on original list. Please don’t waste your money on a safety inspection, they seem to add to the list when you take it back in.
Steer clear of these crooks! If I could give zero stars I would. We took a car in for a simple inspection and they tried to say there were many issues with it totaling around $850+ to fix. We took the car home and went over everything and determined none of it was true. We took the car to a different shop without touching anything and it passed no problem.
I don’t usually write reviews but I had to shout out this shop! Walked in for a car inspection in a time crunch and they did everything super quick for my convince! Really nice people. My 3 year old even got a pink balloon that kept her occupied during the wait. Will definitely go back! :)
Had an inspection done here which was quick and easy. Brought the car back when it had some issues, fixed it in about 2 days at a way more affordable price than other shops quoted me. Same issue popped back up the day I picked it up so they warrantied it and had it fixed, plus another problem that went along with the original issue, for free the next day!
This is the most dishonest auto shop I have been to. I took my daughter's car in for inspection. They failed for two items. One of which her boyfriends dad, a certified mechanic had just fixed. They gave me an estimate for worked needed for approximately $850. While waiting for them to put my car back in the bay, because they did not put the rejection on in anticipation of me letting them do the work. , I watched other women walking out of their office with the deer in the head lights look. They too had rejections with substantial estimates for work. Another lady's son was irate over her quote. I took the car and had the work done and returned the vehicle for reinspection. They not only took up my entire day with their lack of professionalism and honesty. The vehicle was not safe at all. They told me repeatedly I only had 14 days for a reinspect and tried to charge me the full fee. I contacted the state police whom told me it was 15 days as I had continued to tell them. I took the car back to my mechanic who assured me the work they requested had been done and was correct. I had to return to their shop with the state police. Then I found out there were additional safety issues they had not found on the original inspection. They are being cited by the state police for failure to find safety issues, yet they wanted to hold me all day trying to charge $20 rather then the $1 reinspect fee.
This is very sad to me because the Louisa location was fantastic.
This location actually told my daughter he was going to have an officer remove us from the property because I was calling the state police.
DO NOT USE THIS SHOP!! The first time I used them when their Louisa location was open I had a decent experience. I went to use them again and found their Louisa shop had been closed so I followed the shop to trevilians and boy was that the worst mistake of my life. First it started with my ignition switch, I was quoted one price with the addition of $250 for the key programmer. Then when they called me back I was informed I didn't have to pay the $250 because the key programer was not needed, however when I showed up the bill was $300 more than what I was expecting to pay with zero explanation. THEN trying to give them the benefit of the doubt I returned to get my state inspection this was the second biggest MISTAKE of my life. I dropped my vehicle off they failed me on two things my ball joints and a small pin hole leak at the exhaust hanger, which wasn't a problem I want my vehicle to be safe. WELL ontop of what they failed me on they also quoted over $800 worth of work for spark plugs and cabin air filter which is really none of their concern when I've only asked for a state inspection but I digress. I take the car and have my mechanic fix it for WAY under the quoted cost they gave me and I drop it off for reinspection BEFORE my 15 day grace period ended. Well I get a call in the morning they disregarded my 15 day grace period and did a complete new inspection on which they tagged on a bunch of other issues they "didn't find the first time" and wanted to charge me for the new inspection instead of the $1 reinspection fee. We tried to handle the situation without getting the law involved and the staff was TOTALLY ignorant and straight up LIED about the law when the law is clearly stated on the back of the rejection sticker. These guys held me and my car hostage most of the day and the state police had to be contacted. He had to reprimand them PLEASE PLEASE PLEASE do not give these guys your business and waste your time and hard earned money. Especially women beware they will try to take advantage because they think we're dumb. One of my biggest regrets is that i can't give them zero out of five stars so one will have to do.
My husband and I are a one income family, so when the time came to get my van inspected and a/c fixed, I wanted to take it somewhere we could trust. We've used Haymakers in Louisa several times for my husband's car in the past (even had his car towed there twice) and we were both so impressed at not only how kind they were EVERYTIME, but fast and very efficient. So when it came time to get my van reliable and legal for our 4 kids, we decided Haymakers was the best way. We were so wrong.. called the shop in Louisa we were told it had to be taken to the trevillians shop because they do the inspections. Drop it off on a Monday night, 13 days and almost $1300 later and us calling almost everyday by both my husband and myself because they only bothered to call when it was convenient for them we're told it's all fixed and we can come get our van. When I did call, the female receptionist everytime I would ask a question would cut me off saying "it should be done tomorrow, it should be done tomorrow" OVER AND OVER. So last Thursday we go pick my van up, and seem great ! They got my service engine light soon off, a/c pumping freezing cold air, my steering feels amazing due to an alignment. Friday morning (the NEXT DAY) I go to take my kids to run errands, and AS SOON as I leave the driveway the service engine soon light pops back on THEN my car starts making this whistling noise everytime I try to accelerate above 25 mph. Well we weren't able to get it back in the shop Friday, so I called Monday morning. The receptionist sounded extremely disinterested, and goes "oh I guess drop it off tonight.. sorry about that". Barely asked what was going on, or even let me explain. So we drop it off Monday afternoon, and the shop owner tells my husband if it's their fault it'll be free of charge, but if not we're gonna have to pay. Which I read this on our receipt, if it's within 90 days labor is covered under warranty. They look at it, which obviously takes all day because my husband didn't hear from them til after 330, and he's told the catalytic converter is now bad.. and there's absolutely no point in fixing it because the car isn't worth it. That they've "double and triple checked" their work and it's nothing they did or could have contributed to. So after spending $1300 of my husband's hard earned money to get our van safe for our children, we're told it's not worth repairing any further ?? No other options.. just oh well sorry. They claim over and over it wasn't there fault, but yet it's making a noise the car NEVER made the two years I've had it?! Literally NEVER MADE THIS NOISE. Yet the receipt and whomever I spoke with the many times I called, told me they had to do something with my catalytic converter while replacing my exhaust.. he was very vague about it and even my husband was surprised to see a charge on our receipt for the catalytic converter that wasn't brought up to my husband or myself AT ALL. It doesn't make sense and who are they to say it's not worth it ? It's worth it to my family to have a reliable vehicle !! We will never use these people again. Please beware. Now I've gotta worry about my van breaking down while I have my small kids with me because "it's not worth fixing". After the headache and the stress they have caused us, it's insane !! They got their money, what do they care. So sad and we will never recommend them again.
UPDATE- They are a bunch of liars !!! My van is now barely driveable, took it to another shop for a second opinion and YOU destroyed my exhaust system. Just didn't want to admit your wrong and lose out on pay !! Disgusting and a shame there's people like this out there.
So I took my car there after making an appointment over a week ago for rear brake shoes, drums and install 3 spark plugs.
Before I scheduled the appointment I gave my vehicle information advised I'd supply parts and ask for labor quote.
Was quoted $140.00 I said great I'll schedule the appointment.
Yesterday Thursday I called to confirm my appointment and again confirmed the price of $140.00
I arrive this morning at 8am for my appointment and double checked with Shane the parts going on my car and again confirmed the labor I was originally quoted not once but two times prior to my appointment.
Well it happened! Shane states I'm sorry you were misquoted!
Now I confirmed two prior times and now it's gone up by $120.00 So I said this IS Not what I was told. So he said let me adjust the labor to $222.00.
So since I've taken a day off to get this done I said okay. I came back paid my bill and now it's jumped up another $8.00? What kind of place is this. I paid and left.
Get home to find they didn't install my rear brake drums???? They never called me, Shane never told me at the counter when I paid.
VERY SHADY BUSINESS!
So I drove 16 miles back up there to get the old plugs and I ask why the drums weren't used? He says they weren't the correct drums? Well that was a lie as these were OEM replacements.
I took them back to the Auto Parts got my money back. BEWARE of this place!
I will be contacting the BBB and the State Attorney General in Richmond if I'm not refunded everything over the quoted amount of $140.00.
It's a shame for businesses to take advantage of hard working people.
It was a pleasure doing businesses the first time with them but when i found out i needed front struts they wanted to charge me $906 for parts & labor. I thought it was way too expensive. So I shopped around & realize that i was being overcharged tremendously. I guess as a women they thought i was dumb. But i do not recommend a woman to go own her on to get vehicle fix sorry guys but i cant afford you all service anymore! Thanks anyway.
These guys were so professional, and so fast! The part for my car came in the next day, and because I had a scheduling issue, they met me at my job, drove my car to the shop, but my auto starter in, dropped it off to me finished, and I didn't even miss work! I appreciate Shane working with me on scheduling and making sure I was comfortable with the work done. I am DEFINITELY going back!
Had my vehicle towed there the first time I was told they would give it a diagnostic test. They said it was the starter. They replaced it after I said the starter was new. A few days later the vehicle wouldn’t start again. They had it towed from my work and wanted me to pay for the tow service, we ended up splitting it. Then I was told it’s the relay, they replaced that, two days later it wouldn’t start again. I skied for the print out of the diagnosis, I was told they didn’t have one. I’ve paid a total of $375.00. Monday morning I want my damn money back, They get 1 Star because 0 Stars isn’t an option. Well I had to have some papers drawn on Haymaker. I stopped by and asked for my money back, they didn’t go for that. I just said you’ve had my vehicle twice already and didn’t fix it. I said I’m not comfortable with your garage any longer. They suggested to tow it for free this time and I didn’t agree with that. So hopefully the law will agree with me and that I deserve to be refunded.
I had a great experience at this auto shop very professional I had my oil changed didn't have the pleasure of meeting Justin. Nate took care of my vehicle and did a great job he knows his stuff and would highly recommend this auto shop to anyone had a good little drive to get there but it was well worth it. Thanks so much Nate for taking such good care of me and my vehicle very much appreciated. Have had bad experiences with other auto shops being a woman and clearly not knowing much about vehicles. Was treated with respect and Nate was very helpful and diagnosed problems right away and never talked down to me because I was a woman. Take your vehicles to this shop ladies you will be treated fairly and with respect. Of course men can take there vehicles here to. Just know for women how hard it is to find a good auto shop this is it. Thanks again Nate
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