What clients say about Trailer Care in Hamilton (VA)
My go to trailer repair and service biz. Fair price and meticulous work. Just had additional brake lights added to my new utility trailer. Manufacture put the stock brakes below the folding gate. I had Trailer Care put a set up and visible on fender. Wire run exceeded my expectations.
These guys took care of us at the last minute while they were closing. We had gotten a new truck and the lift system was different than our previous truck. Recommend Trailer Care to the max. Thank you so much.
This shop just found a new customer for life! After a recent trip I had a weight distribution hitch come loose, that needed adjustment in order to safely pull my travel trailer RV. Stopped by nice gentleman sent me down street to Browning Equipment for a 5/8 x 1/2 in bolt. Returned back within 15 minutes hitch was adjusted/tightened to proper alignment sent me on my way. I was able to support two local mom and pop businesses for one hassle free job. Anytime I’m in need of hitch work, wheel bearing greasing or tires I will be back. Very grateful there is still honest, nice hardworking shops in Loudoun County.
I am so grateful for this team. I was having consistent trouble with my trailer. They helped me understand what was happening, fixed it, and didn’t charge me an arm and a leg. So happy to have them!!
These folks know their business.Excellent quality parts and service and very knowledgeable about all types of trailer maintenance and repairs.Highly recommended!
This place is great! I live in Maryland and have a horse trailer that is registered in Virgina so I found that this was the closest inspection site I could find. The owner is very flexible and works with you to schedule your inspection. Plus the mechanics who work on the trailers are incredibly nice and call you before doing any expensive repairs or other work not previously authorized. Would certainly take any trailer that needed inspecting, care, or repairs to this place!
First service visit, other than to ask about service offerings. Wanted inspection on a horse trailer with electric brakes, and knew there were some wiring issues, welding needs, and miscellaneous needs, all of which I wanted corrected.
The top to bottom inspection, was a good service to identify all of the problems, and I elected to correct all items identified, based on the quoted costs.
Completed quickly. Experience so far, is good, and I will.go back.
My daughter just had her horse trailer in for brake service and regular bearings maintenance. We got the trailer back with reported full service of bearings and replacement of plug on wiring. Plug was suspected of being problem with brakes. We tested the brakes once the trailer was brought home, even used a 2nd truck . No change. The brakes did not effectively engage. It would have been nice if it had been tested at the shop and verified to work correctly. It is used to haul horses. POOR SERVICE. I wonder how good their liability policy is?? Do yourself and your livestock a favor, go somewhere else for service.
We were traveling through town on a Friday afternoon and had some emergency trailer repairs needed. They fit us in, did a great job, and had us back up and going in a reasonable time. Everyone I talked to was very friendly and helpful. Would go back any time.
This is the only place I have used since purchasing our 1998 Featherlite trailer new. I have never been disappointed in their work. Their employees have been there forever and very knowledgeable. Their lot is always full of trailers to be serviced; that's a good sign of their work quality.
Very knowledgeable concerning towing and axle/tire problems. In my first time dealing with them I would say they provide honest professional service with safety in mind.
We have taken our trailer here for a couple years for inspections as well as some work. Recently, we took the trailer to have a once over since we were heading to Florida. On our return trip the left tire on the trailer blew which caused the other left tire to blow and tear off most of the wheel well as well as severing the brakes and trailer lights. We took the trailer to a place in Berryville to be fixed since we became concerned about the quality of work performed by trailer care. We discovered that the left tires had been on the trailer since 2008, were completely different tires from the set on the right side (different PSI), and the brake work they had done 6 months earlier were suppose to grease/repack the bearings simply had red grease smeared on the outside with the original grease still inside the bearings. This tire blowout was complete, total loss of tire on the rim, some fortunate driving prevented possible injury/loss of horses as well as humans. Additionally, it caused 1250.00 in damage. We had complete faith in this company. We will be contacting them and we will see where it goes from there. I'm not saying do not use this place, I'm simply relaying what just occurred.
From out of town and needed a leaf spring for our trailer to get home and this place was the only place that had everything we needed. Very good people and very helpful. Thank the Lord for these little places across America. Better than any chain store anywhere.
I love trailer care. They treat me very well and take good care of my trailer. They have done work on my old trailer for years, keeping it running well. I really depend on them--they conduct a safety check on my trailer each year and I feel confident in the work that they do.
The worst place to buy trailer parts, Bought 4 leaf springs there over a month each time the price was different , the last time they gave me different nuts that wouldn't work with the U-Bolts they sold me the women that answer the phone doesn't know her job at all nor does she know how to listen . I'll Never shop there Again!
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