This rating is based on customer reviews, inventory size, pricing, and service quality
In Montpelier, VA, NAPA Auto Parts - M & M Auto Parts scores 90/100. Reviews are largely upbeat: knowledgeable, friendly staff, quick counter help, and a well‑stocked selection (notably tractor parts); items not on hand are often sourced same day or next, keeping wait times low. Pricing is viewed as fair by many, yet some report higher‑than‑expected pricing. A few service complaints note refusal to read a check‑engine code and to order a radiator without prepaying. Overall: strong local service with occasional pricing/service hiccups.
Went there for check engine light, for code reader. They shortly said no, they don’t have one. Seemed not to care. What auto parts place don’t have one now days. Skip this place. Go somewhere else.
Since I retired I have tried to shop local. So I stopped into Montpelier NAPA to get 3 quarts of oil for my Mower. Paid $25.00 for 3 quarts of 10w30. Thought it was high but figured with oil and gas going up, I paid for it. Couple days later I thought about it and checked prices at different stores and found I paid twice the going price. I have a saying " screw me once same on you screw me twice same on me"
Very helpful and very knowledgeable. I went to purchase paint to repaint my tractor. I had never done this before and wasn't sure how to go about it the right way. I was immediately helped and given the proper paint to use with very helpful instructions on how to apply it. I went home and did the project just like instructed and it turned out absolutely perfect. These guys put me on a great product to use with helpful instructions from them. Highly recommend this place! They have a little bit of everything that you're looking for. I went in for one item and I believe I left out of there with about a dozen. Great family owned and run business!
I had a flat tire and talked to Todd He was an amazing person and he helped me very much so. I would highly recommend shopping here for your automotive needs great prices great selection great customer service Thank you Todd
Had a truck that broke down on the way to Tennessee called to see if I could get a radiator man had a fit because I’m five hours away trying to find a radiator close to the truck and couldn’t come pay for it before he ordered it save your time spend your money elsewhere these people are clowns and only care about the money
Thanks to Kevin for getting me the impact-wrench socket that let me remove a badly damaged drain plug and finish the oil change with the new plug. Can always rely on you all.
I just moved into town and was a little weary when I saw this was the only part store close by. My first visit took me worries away. Super friendly and knowledgeable people. They’re also a tractor parts store and are well-stocked. Anything they don’t have they can get in a day. Looking forward to many years of patronage to come
Been going here for over 25 years. People are very helpful and pleasant. If they don't have your part they can get it quick. Can't say enough good things about them.
The folks here at the Montpelier Napa are helpful and friendly. The part I needed was there at the promised time and price. Always nice when people do what they say they are going to do. Glad to have a parts store so close to the house too!
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