They are on the police call list and if they tow you after an accident, hold on to your wallet! I assume they do this because they can and they think insurance will reimburse the customer, but some people only have liability coverage on old vehicles. They charged me $505.44 for a tow from Montpelier to Ashland. The shop in Ashland couldn't do the work so I'm getting it towed back to Montpelier by a different tow company for only $150.
Absolutely love C & C!! They are prompt, courteous, friendly and overall great people! I had a minor accident that did cause my airbags to deploy in my Toyota RAV4 in Hanover County, they arrived within 15 minutes, had it loaded up and answered all my questions. Very thorough and thoughtful. Clay and Crystal are awesome!!
When my insurance company (GEICO) could not find a tow truck after our camper was hit from behind, the VA State Police called C&C towing and they were there very quickly. Clay and Crystal took great care of us, and kept us up to date regarding when the camper was going to be moved to an insurance facility. I would highly recommend this company to anyone who needs their services!
All ima say is IF YOU’RE IN BUSINESS OF TAKING ADVANTAGE OF PEOPLE CHANGE THE NAME IMMEDIATELY!!! I have a few ideas if you wanna brainstorm. $800 for taking a vehicle for 2 hours was excessive and the audacity must’ve been on sale that day. How you pull up HOURS LATER lookin how y’all lookin and think that we weren’t going to ask for the proper paperwork. And the real catch is these pictures do not at all portray where we were! Fix that! Because it gave HILLS HAVE EYES and Crystal and whoever the guy was that came with her gave kissing cousins. Whole situation felt setup from the accident to their establishment. No police no help. But looking at the VA LAWS you overcharged so court sounds nice. Hope you used that $800 to get a better fitting bra and a dental appointment. Looking at your condition you CLEARLY needed that money
Do not use this company unless you absolutely have to. They are the biggest rip offs. Gave me a ridiculous quote, added more fees to that quote and then the following morning different quote. I hope they need help someday and they get the shaft. Just remember what goes around comes around. Her name is Karma! I hate being taken advantage of because of a bad situation. I removed the vehicle from your lot within the original time frame given before additional charges were supposed to increase. Although I got the extra charge anyway. And do not text me with stupid messages. That’s harassment!
I just had the best towing experience ever with Clay and Crystal. I needed my street rod moved and they used exceptional care loading and unloading. I am very particular of this vehicle and don't trust many to touch it. They are true professionals and outright good people. Will use again and highly recommend.
Robbery, they charge ridiculous pricing not following the state code. I will upload receipt and the state guidelines in the morning. Do not waste your time or money on this company.
Crystal and Clay are AMAZING!! They were able to help me with an emergency situation immediately. I called them and explained my situation and they showed up in under 2 hours. I was shocked! They have awesome prices, I was expecting to pay way more (especially with how quickly they showed up).
They made me feel like family and I will DEFINITELY recommend them to everyone I know!!
Awesome owners!! They were very courteous and understanding after my daughter's accident. Secured area to keep the vehicles safe and answer their phones at all hours.
They were prompt and courteous to help tow my vehicle when I damaged a tire during bad weather. They took my vehicle to the shop requested and even handled the night drop off so I could head straight home. Thanks!
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