KC Automotive in
Burke (VA)

Walked in the other day to have my car checked out, and I was not disappointed. Great customer service and very friendly. I will return again in the future should I need anything else. Thanks and great work KC Auto!

Apparently the staff here decides when they want to leave, not the hours the business sign says. I'd love to be able to do that at my job.

Been using KC for years, them I was away for four years. I am glad to be back to their good service.

I had a great experience here. They were able to squeeze me in when I had a problem right before a road trip. They were able to diagnose a fix the issue same day, when some other shops wouldn’t see me within a week. The price for the repair seemed quite fair too.

Go-To repair place with Lucy great at the front working with all kinds of customers. KC, John, Kenny, and Boris are all very competent mechanics who can fix anything and tell it like it is for a reasonable price. Oil change to technical advice ... Top to Bottom. Five Stars.

Took my car in for battery guard corrosion cleanup and shortly after leaving my car stopped working (first EPS stopped functioning and then engine died out). The battery was not charging and red dashboard light was on. When I took it to another shop they confirmed that the alternator was broken. This was due to either not properly drying the battery or by using too much voltage when testing it. Car was working fine before I brought it in and when I called to tell them what happened they took no accountability. Definitely do not recommend this place.

Just had my rear brakes and fog light replaced by KC Automotive and am so pleased with the service. They were very easy to schedule, friendly, and professional. I was also impressed with how honest they were in pricing. Definitely will be using them again.

Have used KC Automotive services several times, from small repairs like replacing a headlamp and safety inspections to replacing my starter motor recently. They were hundreds of dollars cheaper than everywhere else I called, and do great work with plenty of communication and timely updates. They're fixing something else for me this week! Highly recommended

I brought my car in due to some power loss. KC Auto recommended replacing the spark plugs, which I did at great expense. The power loss did not go away and my car nearly broke down. So I took it to another mechanic who showed me that my spark plugs had not been replaced in easily 10 years. The other mechanic got everything fixed, but I am out over $500 due to KC Autos dishonesty. Just be careful if you are using them for anything.

Recently had our car serviced at KC Automotive. After hearing several good things about them, we decided to try them. All I can say is, I agree with what is said about them! Great customer service, very trust worthy and quick to address our issue and fix it. I look forward to having our vehicles serviced there in the future. Thank you again!

KC Automotive typically has excellent service and workmanship. However on my last visit, I took in a tire and wheel for a tire puncture repair. The tire and wheel was off the vehicle, and I marked the location of the puncture. I asked for a patch-plug to be installed (like an XtraSeal 13-670), which requires dismounting the tire, plugging the hole from the inside, patching the inner liner, remounting and balancing. The repair only took ten minutes, but it was only a plug, which is intended for emergency/temporary repairs. When I saw the repair, I asked why it wasn't a patch-plug and was told, "We don't do that here.". That doesn't make sense to me, as KC has the equipment to do it. The tire came back without the repair I asked for and the valve stem cover was missing. I paid $31 for a job I could have done for a few bucks. Now I have to find a shop that can install a patch-plug and get it done the right way.

KC Automotive is the best. I have been taking my car there since I first learned to drive over ten years ago, and my parents took their cars there before me. I have since moved further out but come all the way back to Burke because they are the only shop I trust. Everyone I speak to recommends it. I am very clearly clueless about cars and they are incredibly patient with me and take the time to explain what is going on with my car me as well as what can be done to fix it without inventing extra issues or pressuring me to go with the most expensive option. I appreciate them so very much.

Honest business who helped me through my first beater car and let me know when it would be more expensive to maintain than move on. My mom and grandpa have been going here much longer than I've been driving- they didn't even know that when I started going to them and have always shot straight with me, calling personally to discuss options & give updates and generally acting like a shop I've come to trust. Local business. There's a reason they've been around for decades!

Some of the best, Customer Service, and honesty, I’ve ever seen at an auto-mechanic shop. The lady at the front was very approachable, and very willing to help. I spoke with John on the phone had impeccable customer service skills, and I can guarantee you anytime any of our vehicles has an issue. We will be coming there. Sidenote-The cleanest public restrooms I’ve ever seen in my life.

Jon/John was my mechanic. He did an amazing job and even fixed things I brought up to pass inspection. What they estimated for the work was very fair and when I came to pick it up it was way less than what I expected. He said that the work was easier than anticipated. Who does that anymore? Honestly, who is honest!? They now have a loyal customer. I will go there and only there from now on.

Truly a fabulous experience and service. I wish I could give them double the stars. KC made right what another local auto shop did incorrectly to my car. They did this at an incredibly fair price, and were timely and honest. Rather than judge the condition of my car or disregarded me as a dumb girl, I was treated with total respect and genuine kindness which is why I'll never go anywhere else again.

We’ve been getting our cars serviced here for a few years. This morning, we needed a last minute service before my teenager drove several hours to see friends. We showed up early to be first in line when they opened and then found that the power was out. When I explained why I was eager to get the service and brakes checked right away, the gentleman (I’m sorry I didn’t get his name) offered to check the fluids and brakes with a flashlight and to let us now if it was safe to drive. All was well-they topped off some fluids and said the brakes were still okay. We’ll bring it in when the teen returns for the scheduled service. Highly recommend this garage! Honest and compassionate.

I just turned 100K miles on my 2013 Ford. Never once did I take it to the dealer. All of my service has been done by KC Automotive, the best in NOVA. The service managers, both named John, will discuss all details, including up front pricing and not leave you hanging when your vehicle needs maintenance or repairs. The work done by their mechanics is top notch and you can even do a late night drop off if you need your car first thing in the morning. Don't take your vehicle anywhere else. Why would you? These guys are the best.

I've been coming to see the guys at KC off and on for years. Growing up I ended up using quite a bit for oil changes, and after returning to the region I came back for some vehicle inspections and pre-purchase check ups. They've always been extremely fair and do not come up with little things to fix just to add to the bill. Despite occasionally coming in with expensive repairs, I knew it would be a necessary expense to keep the vehicles running. Regardless, I could always be sure of the quality of the work and never had to worry about problems rearing their heads around again. Typically I can get an oil change in quickly by calling ahead and checking that they have availability that day, or dropping off if I have the time to spare. Otherwise, they're usually very open to working around the issues and getting repairs done as quickly as possible. They recently helped out with an unexpected battery replacement with some rather difficult factors to navigate and got the job done extremely quickly, all things considered. My hat goes off to these guys for their professionalism, courtesy, and honesty. Were I still living in the area they would still be my go-to shop. Bravo!

They were fantastic from the front desk receptionist to the technician. Honest and fair with their assessment of our Honda CRV. We needed the brakes and tires replaced, but they told us there was still life left on them. I never thought I would hear a mechanic say that! Highly recommend and we will be coming back again soon.

This repair shop is the best. I've been going here for over four years and every time I've taken my car in they've done a great job at a reasonable price. John is informative and always lets me know if he thinks something is going to be needed now or in the near future. I appreciate being able to plan for these larger expenses. My recent repair was a front brake job. They got it done in a day. The guy who picked me up at my house to bring me back to the repair shop to pick up my car was friendly and a very safe driver. I love everything about KC and will always take my cars here.

Initially I liked the place but am now done with them. They seem to be decent people, but they take the parts they buy at discount and mark them up considerably. They often overcharge for labor. Based on multiple phone calls I made to part dealers and other shops, my last (and final) repair job cost $150 more than it should have. That's at least a 30% surcharge for someone who was a regular customer. You can do better.

Awesome team at KC Automotive! It is very comforting knowing that you are taking your car somewhere and getting honest honest quotes, fair prices, and very prompt service. I continue taking my car there and recommending them to all my friends and family because the high level of service is consistent, I have never had a bad experience.

Excellent service and outstanding customer service are the hallmarks of KC Automotive. I have taken my Ranger in for service several times and each time I was completely satisfied with the service. The prices were reasonable and the turnaround time was excellent. You can’t go wrong taking your vehicle there for service.

I've used this shop for over three years. They are always truthful and honest about what needs to be done and what can wait. They quote what they feel needs to be done worst case scenario; however, only charge for what was done and are happy to give you a break down of the work. Everyone is very polite and overall so far they have saved me $3,500 which other shops tried to extort from me. I've always been great full of this shop especially to others in the area. I recommend this place even to strangers ice overheard need a mechanic. Keep up the good work. The latest quote was believed to possible be $1,500 but ended up being only $1,024. :-) and the parts were ordered and delivered the same day, work was finished as promised, the same day and in time to pick up my son as I had mentioned that as a fear. I will only continue to go to shop.

I've take five different cars to KC Auto over the last few years, ranging from clunkers to new hybrids, and I'm always felt that their prices are fair and their service is excellent. They are very good about presenting options: telling me upfront what should be done now, and what could be put off until later. I've never felt like they try to talk me into something that isn't necessary, never had a problem with any of their work, and never felt overcharged. They have even sometimes come in significantly under the original estimate they gave me. Highly recommended.

As long as I live anywhere near Burke I will always take my car to K C. They do excellent work and they are extremely honest and straight forward. I have never had another mechanic anywhere treat me as well and as honestly as the people over at KC do. I have been bringing my cars to KC since early 2000 and I have no plans to look anywhere else. John, the guy who usually calls people and lets them know what is going on, is very good at explaining everything like it is and he is very honest. He is awesome and has been nothing but helpful each and every time I have taken my car in.