Randy was quick to answer the phone and quickly recovered my car off the side of 17 on February 1st. He was kind and very nice. I would recommend them.
You guys are amazing!!! You came to my rescue in not good conditions. You were polite and very respectful! Your prices were also great. Thanks for all you do
Best company out there! Customer service was top notch and came even quicker than expected while dealing with the snow. Will be calling back again if we ever need towing assistance.
Fantastic, the driver came quickly and help winch me out of being stuck in my apartment parking spot. Very patient and helpful. Could not be more grateful! Call them up for anything you need, if they do the little calls great then the big calls must be as excellent
Quick and fast response! Amazing customer service! Excellent driver took great care of my car and made sure it got to where it needed to go! If you ever need a tow they’re the ones to call!
Tuesday night I was in a pickle and my car wouldn’t start in warrenton. This was about 6pm… well after several phone calls to some Buddies they came to the rescue while they tried to figure out why my car just wouldn’t work.. I quickly got a hold of my insurance company and searched for a tow! After posting on my snap, and asking a friend I found out that the reason I couldn’t get a tow is because my insurance company was only paying 60$ for a tow from Warrenton to Washington va (rappahannock county) anywho. After a phone call I canceled the insurance wait for the tow and went with troubles because while I’d been broke down for about 6 hours at this point it was damn near midnight when Troubles showed up and pulled thru! Anyways I’ll always call troubles for my needs, you should too !
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I had called 3 other towing companies with no luck! Troubles Towing answered quick and got to my location in 10 mins and was quick to get my truck towed to my house! Randy even went out his way and checked my battery to see if that was the reason why my truck wouldn’t start! Great and quick service! Added to my contacts!
They towed my car back to me right away on very short notice. Driver was super nice and professional. Would definitely recommend using Troubles Towing! Thank you!
Got into a situation last night, either kill Bambi’s dad and possibly total my car, or make a detour off the road i to the ditch. Was stuck pretty good. Gave Troubles a shout and he had me out and back on the road quickly. Wet professional and obviously knows what he’s doing.
Randy came to our rescue with keys locked in trunk. 2 others tried and failed to open the car- Troubles had it 30 seconds! We’re so GRATEFUL! Professional and GOOD. HIGHLY RECOMMENDED!!
Randy came and helped me out today with my car. He was very professional, quick and knowledgeable. It ended up not being a dead battery but he was still able to get me up and rolling. Absolutely saved my day! I will be going through them if I have any issues in the future no doubt about it!
Someone called them an got My car towed out of my own parking spot that I pay for ! An on top of that this business is not 24/7 how can I not reach anyone about my car. Not to mention my because my parking spot faces downhill I had my emergency brake pulled. Who's gonna pay for my car if it's damaged. Who towes someone from their own spot! I understand if it wasn't my spot but I literally have to pay for the spot .... why doesn't the phone number work.?!
So glad I called Trouble's Towing, I received awesome service. Randy was so kind and took great care of my car. If you ever need help with a tow, a flat tire or lock out give them a call, excellent service!
After waiting over 2 hours and no service from a different company Randy came within an hour, was very personable and took care of our vehicle with care. We highly recommend him. Thank you Randy!
My daughter, 24, was traveling Virginia from Chicago and got a nasty flat in a rental car. She just got home and handed me a Troubles Towing pen and said please write a great review. She felt safe and the company went above and beyond to take care of her. Emma thanks your very much. More importantly, I thank you more than I can say for taking care of my little girl.
Wish I can give 10 stars because it is deserved.
Thanks again,
Steve Santiccioli
Randy showed up at the specified time. He was personable and professional. I enjoyed our conversation. He assisted me with the mix up by the insurance company - he took good care of things... highly recommend him.
Called Randy a second time on 8/15/24 to pick up my son's car.. He showed up in time and was pleasant even at 5:30am. ? I appreciate him.
Troubles Towing & Recovery. They provided a good service today in helping my mother, send her car on to the place where it was going to be fixed. The gentleman I spoke to was very nice, very respectful. They a very professional company altogether, I would recommend anyone using this company for towing service. Thank you.
Man let me tell you!!! These guys rock!! I had already been waiting like 6.5 hours for someone to come and unlock my car door! I canceled the first request and re did my request! These guys was super fast with an eta!! Called and communicated the whole process! Came out within 25 minutes unlocked my door in two minutes!!! Then they went above and beyond to help me and my daughter out!!!! What a blessing these two strong guys came in and saved my whole day!! Thank you soooooo much words can’t not express how they made my whole day better!!!! I can not express how extremely grateful I am for them!!!
Lord have mercy what a day! We just moved out of the apartment complex we’ve been at for the last 6 years and we left 2 cars in the parking lot that needed to be towed out, no biggy, landlord had our back, it’s only been 4 days since we left. Well, my old neighbor tells me the complex is going to tow my cars out tonight! Listen yall, I’m 30 weeks pregnant, just got finished hauling 6 years of my life down three flights of stairs and now they’re taking my cars! I’m calling the landlord, I’m emailing the office, It’s 5:30 on a Friday nobody’s picking up. I called 3 different local tow companies and they couldn’t haul my cars tonight, had to be tomorrow. Then I called Troubles Towing. Randy answered the phone, sounded like a very kind young man; he let me know not only could they do it tonight, they were able to do both vehicles in one go! I didn’t have to be there, payment was easy and it didn’t break my bank either; VERY decent price. They were quick, thorough, called me on the way, sent me a picture of my cars when they picked up and dropped off. I don’t know what I would’ve done without them, and that’s the truth. I’m a big referral kinda person and they’ve definitely got my vote. Thanks again guys!
I want to give a huge shoutout to Troubles Towing and Recovery. Randy was professional, kind, and took care of my vehicle like his own. Randy arrived in a timely manner, was knowledgeable, patient, well equipped and explained his procedure well. His rates are also great. Overall I had a great experience, considering the circumstances and I highly recommend Randy to anyone seeking towing help.
Called, Randy was out within 15 mins. Was able to get towed to my destination and had my terrible experience wrapped up within 30 mins. Will make sure to refer him and call again if need be! Awesome experience!
My daughter lost her keys while shopping, car was locked and she had a medical emergency at the same time. Troubles Towing was quick to respond and showed genuine concern telling me they would handle getting her car to the dealer 30 miles away and for me to go be with my daughter at the hospital. Without a doubt the very best, number one, grade A, five star service I have ever experienced. Thanks Troubles Towing for helping me to not worry about the car and for letting me be able to be where I really needed to be. With my daughter!
Will definitely be using Troubles Towing again in the future! Friendly, fast, knowledgeable, and professional. This is the fourth time my project has left me stranded but this was by far the easiest experience I've had over those four times getting the vehicle home. Highly recommend Randy Jenkins with Troubles Towing if you are in need of a tow or recovery.
Man let me tell you something, I called in last minute to get my car towed 57 miles. Spoke to Randy on the phone and in person. This was probably the most seamless and easiest interaction. My car has a 2 inch clearance and he took care of my vehicle like it was his! 100% would recommend!
Randy was professional and friendly! He arrived quick to help me get in my wife’s car when she locked the keys inside. Excellent service and would recommend him for any towing or vehicle services. Stay safe and thanks for the support sir!
Randy was so helpful and patient! Very well equipped with handling a Tesla tow. Helped me figured out how to open my charge station ? came in a timely fashion and was so polite!! Thank you so much would definitely recommend!!!
Troubles Towing provided excellent customer service. They arrived within 10 minutes of the call and took even less time to unlock my car!!! Randy went above and beyond to keep me updated as I was away from my vehicle by the time he arrived because it was so quick! I've never experienced a quick turnaround like this before! It's definitely possible. Glad I struck out with the original provider and was given the best option with Randy and Troubles Towing!!!
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