Courtesy Auto Sales in
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Address:1208 S Military Hwy, Chesapeake, VA, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Used car dealer
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Website:
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Zip Code:23320
Working Time and Location
What clients say about Courtesy Auto Sales in Chesapeake (VA)
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Now this may not be udrives fault but I'm still pissed. Bought a Subaru WRX from them for a cool 12000. I'm sitting in front of the Subaru dealership, 3000 dollar fix. Needless to say udrive might not have known this was going to happen, maybe they did know the car already had problems. I couldn't test drive it, unless I deposited the entire amount of the car. Which was odd to me. But a detailer took me for a ride. Had the car 2 weeks and it shit the bed. So I am mad at udrive. But at least it's at the dealership and I'll have a brand new old car. It's a WRX of course I fixed her
Oct 25, 2025 -
Dave Arnold at Courtesy Truck World made purchasing a Nissan NV 200 easy. He did not pressure me into purchasing the vehicle the first time I went in and looked at it. I appreciated the fact that he gave me time to make the decision myself. He was easy to work with and the whole transaction went smoothly. If looking for another truck, I would definitely see Dave first. Thanks again for the great service
Oct 22, 2025 -
Buying my 2019 Nissan Kicks yesterday was a real pleasure! Jason was absolutely the best! No pressure, very professional as were all the rest of the staff. I will definitely recommend Courtesy Auto Sales to others!
Oct 17, 2025 -
Made my first big girl purchase here today. John Curtice and Chuck Butler made my first ever car buying experience wonderful. Made sure we left with everything handled and no questions unanswered. Buying a new car is always scary but most scary when its your very first purchase.... felt like I was in great hands from the moment I arrived if I ever need a new car this will be the place i go!
Oct 11, 2025 -
Come see Jason Harris !!!! The receptionist is nice !!! We even had a great conversation about our family members who were in Dillwyn Virginia. I didn't mean to give you away !! But she recommended chicken and ice cream places for me and my mom to try. I'm a foodie and my daughter is the sweet tooth. After Allstate denied me after I lost my car , Jason recommended another insurance place and they got me approved. This was My last stop because I had been turned down 3 times prior to this week. I'm starting my second job this Sunday and giving my dad (hard worker since he was 15, hes 69, a break.) I lost my car due to a accident in August and been depressed ever since because my dad is sick and can't drive a lot. He's also developing Dementia so this approval helped a LOT. God is good all the time and all the time God is good. Thank you for making this the best car buying experience. I have a 3 year warranty which offers a peace of mind. Thank you for being honest and upfront.
Oct 02, 2025 -
John with Courtesy Auto was by far the best car salesman I’ve worked with. Honest and straight to the point. Best of all, I knew walking out I had a great deal on a vehicle and didn’t have to deal with the typical hassle of a dealership.
Sep 23, 2025 -
Had a great experience with purchasing my vehicle. John and staff was very nice and professional, If in need of a vehicle give them a try, Tell a friend to tell a friend and go to Courtesy Auto. Great prices, low mileage ask for John
Sep 22, 2025 -
GREAT EXPERIENCE!!!!! From start to finish, the process was smooth, transparent, and stress-free. Jason was knowledgeable, patient, and took the time to answer all of my questions without making me feel pressured. The financing process was also straightforward—everything was explained clearly, and I felt confident that I was getting a fair deal. I selected and drove it home the same day. The car was clean and fueled. What stood out most to me was the level of customer service. Everyone I interacted with was friendly, professional, and genuinely invested in making sure I drove away satisfied. I would absolutely recommend Courtesy to anyone looking for a reliable vehicle and a GREAT buying experience.
Sep 21, 2025 -
I recently worked with Steve and he was absolutely fantastic. He was responsive, knowledgeable and even willing to drive four hours to deliver my vehicle! I would wholeheartedly recommend working with Steve.
Sep 15, 2025 -
My experience as far as customer service was wonderful, very kind staff. But my main focus was to get a reliable car. i ended up finding a car that was the same model as the car prior to the one i purchased from courtesy so im pretty familiar with it. i wish my car was serviced a bit better before finalizing purchase, my dash had lights on it within the first month which were things that are not covered by warranty. all the responsibility is on me now of course when it could’ve been maintenances beforehand. such as oxygen sensors, brakes, plus more, i haven’t had the car long enough to wear anything down myself.
Sep 05, 2025 -
John Curtice was an all around genuine person. He was kind and very generous with my personal limits. I was pleased with his manner and knowledge of the sales. I definitely recommend Courtesy Auto Sales for anyone and everyone, especially if you have the pleasure of working with John
Sep 02, 2025 -
John Curtice was amazing! He took great care of us! Highly recommend courtesy auto! My family have been buying cars from them for over 20 years!
Aug 21, 2025 -
I had an amazing experience at Courtesy Auto Sales thanks to Mr. John Curtice! After a long and stressful car search with multiple failed attempts at approval elsewhere, John made the entire process of buying my first car absolutely seamless. He was extremely patient, helpful, and made sure I not only got approved—but got the car I truly wanted with a payment I could manage. His communication throughout the entire process was clear, consistent, and reassuring. I couldn’t have asked for a better person to help guide me through such a big decision. Highly recommend working with him — make sure to ask for Mr. John Curtice!
Aug 02, 2025 -
The best buying experience we've had in so many years. Dave went out of his way to accommodate to our busy shedule and long distance. So kind and patient, and willing to help with every need. We absolutely love our new car.
Jul 25, 2025 -
From the first phone call to my purchase. What a great experience we had!!! Amazing staff. Super kind and knowledgeable. Beautiful vehicles and great selection. John and Chuck were amazing to work with making it a painless experience. I highly recommend this dealer to anyone. You have a future customer in me!!!! Thanks again .
Jul 14, 2025 -
I bought my first car 3 months ago from Courtesy Auto Sales, and I couldn’t have asked for a better experience. Mr. John Curtice and the entire team were welcoming and truly cared about helping me as a first-time buyer. Mr. Curtice walked me through every step of the process, making sure I understood what was happening and helping me find what I needed and wanted in a car. Before handing me the keys, he made sure the car had a brand new inspection and was fully cleaned again, which I really appreciated. I highly recommend Courtesy Auto Sales to anyone looking for a great car-buying experience!
Jul 09, 2025 -
First time ever buying a car and Steve Slider, Chuck and Hillary made my experience so smooth and transparent. They got me financed with a payment of my liking (with extended warranty and GAP protection). Which I was very surprised. I will definitely be back to buy another. Also the car detailer (Dwayne I think it was) did a phenomenal job cleaning the suv before we drove away. Ty to Steve and the whole Courtesy Family.
Jul 01, 2025 -
John Curtice of Courtesy Auto Sales was amazing! He helped me purchase my new car yesterday. I had been in contact with him a few days before my appointment to check out a couple cars and he took the time to have them ready for test driving when I arrived. I ended up finding a different car than I was expecting. He answered all of my questions and worked very hard to assist me in my purchase. I highly recommend this place to anyone looking to purchase a car!
Jun 29, 2025 -
Working with Jason was a fantastic experience. He immediately understood what we were looking for, so there was no need for back-and-forth negotiations. A few open items on the vehicle were handled quickly and professionally. The financing process was just as smooth—everything was prepared ahead of time, so when we arrived to pick up the vehicle, it was just a matter of reviewing and signing the paperwork. No surprises, no delays. We were in and out in no time. Highly recommend!
Jun 27, 2025 -
Jason was extremely helpful and friendly during my whole car buying experience. He made the whole process easy. The entire staff was a pleasure to deal with really. Would definitely recommend!
Jun 21, 2025 -
I will definitely be back! Steve took such good care of me. I have been singing their praises and will definitely refer everyone I know to Courtesy Auto
Jun 20, 2025 -
Bottom line: very pleasant, transparent and knowledgeable team. I had a wonderful experience here. John was incredibly helpful and transparent. He took the time to let us go over the vehicle and engine as much as we wanted and showed us all the financial numbers they were considering for their price decisions. After my visit, John sent a thank-you text and sent me an email with very detailed and helpful specifications on the vehicle I was considering. After looking at several other vehicles in the area, I came back and purchased from them. And more than being helpful, John and everyone else there were just genuinely pleasant people to interact with. John had great stories and there were plenty of smiles around the office. Cannot recommend enough for both the experience and the people.
Jun 16, 2025 -
After being denied everywhere I went because many factors, John was able to get me into a vehicle for me and my 6 month old. I had lost all hope and they worked with me. The vehicle is dependable and when something needed to be repaired they did it right away (still has a warranty) I’m very thankful I found this lot! Highly recommend. Ask for John he’s the best !!
Jun 13, 2025 -
My husband and I went back to courtesy yesterday to trade in our jeep, which was also purchased from courtesy. We loved her! But we wanted to upgrade. Jason, again, heard me loud & clear & found what I feel is perfect for my family. Those at courtesy, they do not push just any car on you, they push you towards something you are searching for. Something that will suit you the way it needs to. They definitely look out for their customers & we most certainly will be back when it’s time for another upgrade (:
May 23, 2025 -
So I cannot express the amazing experience I had at Courtesy Auto Sales, Jason and Justin were both truly amazing and made my car buying experience smooth and easy. They listened to my needs, and applied the pressure lol. They’re my new found family!!! Love you guys and thank you for my “ Sapphire”
May 23, 2025 -
Sales and Finance Team: Mr. John Curtice (highly respected salesman), treated me with respect and kindness the moment we met. He is very personable and cared a lot about finding the perfect vehicle for me and my family (mother with two children and one on the way). Initially I was nervous as this was not only my first vehicle purchase but also the biggest purchase I would have ever made at the time, so each decision was made carefully and with some hesitation, which Mr. Curtice understood. With that being said, he took his time with me, listened to me, and made every part of the process very comfortable. Not everything we discussed was about the vehicle but also about family values and future goals, which I greatly appreciated. Mr. Chuck (the finance guy) was equally kind to me and was very knowledgeable about each process (finance, approval, warranties, insurance, etc.), which aided in my comfort. Like Mr. Curtice, Chuck understood my concerns and the high level of importance this purchase would be to me and at no point pushed me towards anything I was not comfortable with. Car-buying can be stressful for anymore, and I appreciate the high level of patience and respect I received from these gentlemen. Vehicle Selection: The SUV I wanted as seen on their website stuck out to me immediately due to its price, make, and model. I was able to give it a test drive, and instantly fell in love with it. However, due to its age and mileage, my bank was not on-board with approving me for it, which I understood after Chuck explained how banks make their decisions when it comes to used vehicles. He and Mr. Curtice presented me with another SUV that was not only more spacious but also newer, lesser mileage, and still within my budget. This would be the one I would purchase soon after! I was able to go for another test drive, ask questions about its features and maintenance requirements, and allow myself time to be sure I was comfortable with my deduction without haste. Paperwork and Payment Processes: Every sheet I signed was explained in detail for understanding and clarity and was copied for my personal records. For my down payment, I used a debit card without any extra card charges attached to it. Warranty questions, any future vehicle troubles, oil changes, etc. were also discussed during this time, so I would know how to go about any and all situations should they arise. I appreciate Chuck for making the actual purchase portion stress-free. Overall Experience: I highly recommend Courtesy Auto Sales to those looking for a used vehicle. Any concerns I had were met with reassurance and empathy, and there was never a moment when I was pressured into something I did not agree with. Everyone catered to my specific needs, answered all of my questions with confidence and honesty, and proved their credibility as they showed me itemized costs, carfax information, finance rates, and insurance quotes for the vehicle I selected, so I was able to fully understand what I was signing up for. Also, special shout-out to Ms. Hilary Robinson who’s super sweet and energetic in-person and over-the-phone and Derrick who detailed my SUV to the highest standard! Note: Purchase made in April, 2025. :)
May 14, 2025 -
Mr. John Curtice was amazing and makes you feel like he’s known you all of his life. I have been telling everyone about him and how he helped me with my 2018 Buick Encore Essence.
May 09, 2025 -
This dealer was amazing. We came in the night before purchasing the vehicle when they were about to close. They took time out to allow us to look at the car and play with the bells and whistles. Mr. Curtice was very personable and has a wealth of knowledge. We enjoyed the conversation and the hospitality that was shown. We made a verbal appointment for the next day. Never once did I feel pressured about buying. The next day nothing changed still felt welcome and felt as if my business was welcomed and appreciated. That’s a real big thing now days. They took care of us and we appreciate the whole interaction from day one to the signing of the paperwork. I highly recommend Courtesy Auto Sales they are amazing.
May 08, 2025 -
What a pleasant experience! It is a team effort to assist and take care of the customer throughout the purchase process. It starts with John Curtice. John is a people person who talks with you with such ease, you feel like you've known him a long time. I was looking for a truck to fill my needs and John was all over it. His knowledge of the inventory and general knowledge of vehicles was very helpful. Talking about a team effort; when John was temporarily unavailable, Hilary stepped in and answered my questions and contacted me as she said she would. The service guy (Derrick) who detailed the truck treated it like it was his own vehicle. Such pride in his work is beyond admirable, it is another tool to complete the experience. Then there was Chuck (Butler) to handle the finance portion and walk this old guy through everything that needed to happen. This all worked together to make a sometimes painful process downright painless. I highly recommend this team if you're looking for THE vehicle. AJ
May 07, 2025 -
I had a fantastic car buying experience with this place. I just recently bought a 2019 Kia Sorento EX, and John Curtice made sure the process was as streamlined and simple as possible. He was also very pleasant to deal with, very professional and knowledgeable about the features on the car he sold me. I knew exactly what I was getting, and I am very satisfied with my purchase. The car was in great shape and well taken care of by the previous owner. John even gave me a complimentary free ride to the place so that I didn't need to Uber out from my house to pick it up. He clearly explained everything that needed to be done, and the rest is history.
Feb 15, 2023
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