Pulled my Moms car off the median after an accidental curb collision and two flat tires. Got there quickly and was so nice and understanding and really gave my Mom a friendly and calming presence when she was upset over the accident.
They were quick to pick up my vehicle, and the driver was kind and courteous. He gave me a ride to my house. I had to go out the next morning to Royces to clean out my car, and they were very kind to my situation.
Scott was on time, took care when connecting my vehicle, and efficiently got the job done. His price beat the other 2 estimates I got by almost half. I've used Royce service twice this year, and he would be my "go-to" if I needed a tow again.
Camron was a complete gentleman when towing my car! I called this company at 7:11 pm and they were there by 7:23 pm! He took care of my car and made sure to put it directly in the driveway so quick and fast. Another reason why I love this company is because they are not money hungry. When I called to inquire about the price I was a little hesitant he told me I could call two other companies and even gave me their names. I ultimately end up going back to this company because of the service that I received over the phone and it was honestly a reasonable price to tow the Car. I will recommend them to anybody and I recommend you all to use this company.
I had a very good experience with this company. Helped make a bad situation easier. Had mechanical issues with my work truck. We setup a time for pickup, they were right on time, took truck to repair shop of my choice. Rate was more than fair and the driver was very nice. I also like the fact that it’s a family owned business as well. I now have a new go to company for all my tow needs.
Royce’s wrecker service pulled up on my 16 year olds wreck last night and stayed with her until I got there. The driver consoled her and even let her borrow his hoodie to keep her warm. We’re super thankful. 10/10 would recommend!!
Rick is simply the very BEST! My daughter has had the need for a tow truck twice in two weeks and let me tell you, this fabulous company has out business for life! Rick is so kind , courteous, and helpful in a stressful situation! His prices are extremely reasonable! Rick is friendly, personable , and on time whenever you need him! I cannot say enough wonderful things about this amazing company and the ethics and integrity they behold! If you ever need to call for a tow truck, please don’t look anywhere else! Rick is simply the BEST!
Driver was 30 minutes late, but was very quick to setup and load when he got there. Quick with payment and unload as well once we reached the destination. Been my go-to tow service for a couple years now, and nothing has changed.
Awesome!! Super fast, super friendly and great price!! Justin saved me on a busy Friday afternoon when my car broke down in traffic. Can't thank them enough !!
Our family had to relocate to Maryland from Chesapeake over the last year to care for our 92 year old father (he's got dementia and is bedridden)since the passing of his wife of 62 years. We have a 2002 Ford Explorer that has been reliable on our drives back and forth...but not this time unfortunately, when I needed to be in town for my job. The gear would not move for me from parking to drive. I read the online reviews for a local tow service and the Royce reviews were very promising! I spoke with Scott by phone and his son, Rick came to tow our car. They were both very professional, courteous and knowledgeable. Also promptly arrived not long after my call!! Rick also recommended a Aamco shop nearby that would be better for resolving the issue versus heading to a Ford dealership. Kudos to you both Scott and Rick! Thank you for helping us and we wish your business continued success. God bless you! We highly recommend this business for a your towing needs! ~The Moore Family
We just got towed by Royce's Wrecker service. Justin was so nice and helpful. He was compassionate and very knowledgeable and we definitely recommend this service if you need a tow!! Thank you for your time and help Justin!!
The owner went above and beyond when my car needed a tow. He arrived within 1 hour after the breakdown, got my car delivered to the repair shop, and even gave me a ride home afterwards! My go to towing company from now on. Great value and customer service.
I called for a tow after my truck broke down on the bypass. He was there faster than my husband could get to me! Very polite and reasonable price. Now I know why he came highly recommended. Thank you!
Needed my car towed after an accident. Response time was fast and they kept me up-to-date on status of arrival and when my car was delivered to the car repair shop which was appreciated. Rick was very professional and knowledgeable about my particular incident (Lowered vehicle). Thank you for a seamless experience! Highly recommended!
my guy Rick gave quick and excellent service I will definitely call again whenever I need any of my cars towed. They were without a doubt affordable and a friendly towing company compared to the others that I called.... if you’re a cowboys fans don’t tell them lol j/k but hands down were treated like I knew him for at least 15 years.
I responded to a call at the same location as one of the drivers, and the entire interaction between me and the driver was great! Super professional, and nice, glad I got the chance to meet and talk to him! One of the best driver interactions I’ve had in my time in the industry! Thanks for being awesome! I would highly recommend Royce’s based on this interaction! The driver knew his stuff!
Rick came out to where I was, in record time mind you! (15 mins or less) He immediately started trying to survey the problem vs just hooking my truck up and charging me for the tow. Within minutes he had the problem solved and had me on my way! Even followed me to my house to make sure I didn't break down agian! I will never call anyone else! Great people, fair, and honest! Thanks again for everything!!
My husband broke down on the side of the road and these guys were unfortunately the second company called (after the first failed to show up!) I wish they had been the first because they were early, fast and super professional! I even called my insurance company and told them to move these guys up on the list. Thank you so much for the prompt and courteous service, Royce's Wrecker Service!
This is the worst towing service ever do not use them. All they care about is money. My car broke down and when I researches some shops I was not able to get it repaired till the next day. They tower offered to take me home and tow my car the next day after I paid them. The next day I was told I would have to pay them again. The woman and man was so rude!
These guys are truly professionals, and I'll bet no one can beat there prices. Not out to rip you a new one like other tow companies. Highly recommend this company.
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