What clients say about Expert Auto in Bowling Green (VA)
The team at Expert Auto came through when I needed it most. During a cross country trip, my car suddenly developed a bad oil leak and required immediate repair to continue the trip. Luckily we were near Expert Auto and not only did they make the time to get to my realtor that day, they also provided a very fair price and professional work! If I lived nearby, this would be my trusted auto mechanic. I highly recommend anyone looking for service give them your business!
Did great job had and f150 with two blown turbos from drop off to pick up week in half and great job with it very friendly and customer service very happy with them would recommend them highly ?
I’ve been a local customer for about 3 years. They also provide quick and affordable services to help keep me on the road. Daniel makes you feel welcome and The guys are very knowledgeable about vehicles. They will explain everything I need to know about any issues concerning my vehicles that I don’t understand without belittling me.. Thanks guys you’re appreciated!
Great Service. The name says it all. These guys are honest and kept me informed as things progressed. Worked with my warranty company and got it all sorted for me. Highly recommend!
Great guys! I came in needing a flat in a pinch to make it to a meeting in Hampton Roads on time. These guys swapped my tire and got me back on the road in 15 minutes. Highly recommend!
Superb service! Expert Auto has come to our rescue multiple times. They have great customer service, very knowledgeable about repairs needed, friendly, reasonable prices, and quick!
Bought truck at auction, lied about odometer not working said vehicle ran and drove as expected. Blows smoke and overheats immediately. Head gasket, battery issues, totally misrepresented their auction item
We drove from NC to get a car here from auction. The guys were really helpful and super kind. They helped us load the mustang on our hauler and showed us how the doors etc. work. Thank you for having it up front and ready to go too. If we lived closer we would definitely bring our car here to get worked on simply because of the great service.
Exemplary Excellence!
All of my experiences have been delightful! Daniel consistently outperforms other shops!
The turnaround time is better than expected.
The interaction is always welcoming.
The knowledge and experience are stellar.
I‘ve already sent my children and grandchildren and they are likewise completely satisfied.
I finish with two examples of the “extra mile” service Daniel’s team provides.
I needed an alternator and the newly installed unit failed on day one as it was defective. Daniel not only replaced it at no extra cost, but required the supplier to upgrade to a larger capacity model!
Yesterday I mentioned my interest in a certain make and model and again Daniel went above and beyond by sharing other customers displeasure and why! AMAZINGLY THIS SAVES ME TIME, MONEY, AND ASSURES I MAKE GOOD VEHICULAR INVESTMENTS!
Outstanding 5 *****! Thank you!
Thanks for great service and a quick turnaround! You came highly recommended and you delivered! Excellent customer service Daniel!? ? Will pass the word along!
From the moment I dropped off my car until I picked it up, the service provided was exceptional and the pricing was very reasonable. Daniel was particularly helpful throughout the process. I highly recommend their services.
Honest mechanics that will not screw you over and always do quality work on my vehicles. Daniels advice recently saved me $1000 dollars in repairs. Keep up the great work expert auto, youve got a customer for life.
The air conditioning in my 2013 Toyota Corolla was not working strongly enough. With this current heat wave and more to come with summer here, I needed to have the car evaluated ASAP as I travel frequently out of state, & travel with my dog. So I can’t have the dog in a hot car! Expert Auto Fit me in quickly and solved the mystery of the failing AC. There was an abandoned mouse nest in the cabin filter! The little critters were gone, but they left behind a mess! Airflow had been severely diminished because of mama mouse‘s choice of nest location! Kudos to Expert Auto! Thank you! Now I have the coolest Corolla on the road!
Honda Civic/Toyota Camry
Expert Auto is amazing! They do things in a timely manner. Their prices are more than fair. They are upfront on how long repair will take, exactly what is wrong. I routinely &(unexpectedly) have had to take 2 of my vehicles to them several times & I will NOT trust any other shop at this point to touch my cars. I highly recommend Expert Auto even for an oil change.
It’s always a pleasure working with Daniel and the other mechanics at Expert Auto. I’ve always experienced great customer service, quality work, and fair pricing. I have absolutely no plans to take my vehicle to any other auto repair shop.
I would give 0 stars if possible 1 is too much. Stay away from these guys. They charged us $375 for a censor when we told them it was fuel pump. They said truck is ready so we went to get a pizza 12 minutes away a broke down in middle of road. So add another $200 wrecker bill now we are $575 in hole an still broke down. On top of I have cream color ceiling a visor they got grease all over that. Worst experience dealing with a shop.
Always professional! A good group of mechanics that are courtesy and respectful they will fit you in and super honest about the needs of your vehicle. Great rates also - the best around these parts - 5 stars !
Our tow vehicle was having issues as we came home from a camping trip. These guys were amazing. On such short notice, they could not fix our exact problem but they were able to help us enough to get us back on the road and make it home. We greatly appreciate their comfort and expertise with the situation we were in. Highly recommend these guys!!!!
They were nice and helped me with changing over my spare winter tire to my summer tire. I arrived late in the afternoon and 95 degrees out. I'm very appreciative of their good service. Thank you Daniel!
I am from out of state and travel all of the United States for work. I found this little spot because I needed my oil changed. They got me in immediately. The staff is super nice and they are quick and efficient at their services. I highly recommend them to anyone in the area. Thanks again again guys.
While on a trip from North Carolina to Rhode Island, we somehow got a nasty gash in one of our tires and it couldn't hold air anymore. Definitely was not safe to keep driving on it. For an incredibly fair price and in a matter of not even half an hour, they got a new tire on our car so we could continue on and make it home safe. Literally lifesavers!!!
This place is top notch! I took my car here Monday morning to have them look at my brakes. They ended up needing replaced, and they had me out of there within 2 hours. Reasonable pricing and great service. Thanks again!
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