Had a great experience here! My car battery was pretty much DONE and would not start AT ALL during the cold weather. My colleague was able to jump me and I drove straight here. Ervin was AMAZING! Helped me install the battery and windshield wipers in the freezing cold, and was so kind and nice throughout everything. LIFE SAVER! Thanks Ervin!
I went to get a new battery for my car. The guys spent an hour a half helping me get my old battery out, they even had a mechanic who frequents their shop help me. It was above and beyond.
I had to return an item, and the saleswoman was Excellent! I wish I got her name to give her a "Shout Out." ( visit store Mon.appx 2:00pm).Thanks for the exceptional service.
Really helped me out in a pinch. While doing an oil chance, I realized I ran out of trans fluid. I rode my bike over and made it at 9pm. They had closed several minutes prior but let me in to quickly buy a quart. If they hadn't I would've been stranded. Thanks to the crew that was working last night, really helped me out.
Fantastic service! Huge thanks to Michelle. She was able to quickly diagnose my car’s issue and solve it. Then she fixed it and sent me on my way. She’s very knowledgeable and experienced and is great at troubleshooting. Once again, thank you so much!
Michelle was amazing and was able to pull up my dead battery’s warranty and replace the battery in under 20 mins. She was incredibly kind and helpful throughout the entire process. Thank you so much for all of your help!
Anthony, Andrew and Nicole where very helpful, friendly and great customer service. This location is awesome. They helped me with my battery replacement. I love this location
Brandon the associate was super helpful and super informative to somebody who’s not super well rounded in cars and it’s always scared to get up charged. I felt very comfortable and felt I got good service at a good price.
Took me a while to get a jump so was almost 7:30pm when I was looking for a new battery. Advanced auto parts had multiple options in stock and they offered free installation. Very pleased.
Advance auto parts was a wonderful experience.....those customer service staff and manager was absolutely a big help....I would recommend you to pay them a visit ..very nice people.....
I came to replace a battery hold down on a older car with a nonstandard thread. Jordy (sorry if I didn't catch the right name) spent 15 min helping me finding the correct sized nut and bolt that fit my battery holder.
Got a severe misfire during a long trip to Philadelphia. Limped along to here to get the code read and attempt a fix to complete the trip.
The store associates let me use their code reader which showed a cylinder six misfire. Had an ignition coil in stock and even lent me tools to get the quick fix done in the parking lot.
Utmost professionalism and respect from this store.
Good customer service. The staff are quick to help and are knowledgeable about everything asked. The prices are good compared to other places like Pep Boys. I have found everything I needed each time I come here. The store looks a little drab and needs some more lighting, but overall, always a good experience. Parking is easy and convenient. I would recommend this store for your automotive needs.
Bryan and the girl at this store were awesome and vary helpful (evening April, 7). They had checked my battery for free and give me info regarding my situation. I wish every staff at auto parts store were like them! Great job!
New to Virginia so I called Auto Zone in Alexandria. BIG MISTAKE. Stuck up young girl. Called Advance Auto Parts and they went out of their way to help me find the right product and when I got to the store they even added the power steering fluid to my car. My new go to place! Thank you gentlemen!
Thank you, Advance Auto, for once again taking good care of my 1971 Chevelle. You installed a battery for me back in 2017 and now, with just two months left on the 3yr warranty, you replaced it with no issues. In fact, you r technician couldn't have been nicer. Great Service! I will continue to come to your PenDaw store for all my cars. Thanks!
Advance is always my first choice for parts for my vehicles, and this location is one of the best. Excellent customer service, and while they may not have the part I need immediately on hand, ordering though the website is super easy.
The employees are friendly and helpful. I never need to ask for assistance as they are on point with providing excellent customer service as soon as I walk in the door.
Nice friendly staff. Everything is responsible pricing. Had what I needed (jumper cables) and looked like they had what a normal advanced auto parts would.
Advance Auto Parts in Alexandria offers the following services: Auto parts store. You can check with them or contact us—we also offer free vehicle towing, instant quotes, and expert advice on finding the correct parts so you can save money and get exactly what you need with minimal effort.
Advance Auto Parts are located in Alexandria — the full address is shown above. If business hours are not listed for this location, please call us or use the online quote form on our website to confirm availability and schedule a convenient time; we’ll respond promptly.
Yes, Advance Auto Parts in Alexandria buys vehicles in any condition — from fully functional to damaged or non-running. You can contact them by phone or us via the online form on our website, specifying the make, model, and year of manufacture of your vehicle. We’ll make you an offer, schedule a pickup, and in most cases, our tow truck can arrive the same day with cash or instant payment.
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