I want to get some car parts at Advance Auto. Customer service was really great and the cashier was very knowledgeable. I’ll Definitely be getting all my car parts from Advance Auto and recommend all my friends. Thanks again, Advance Auto
Team Members are always friendly and kind. They make sure I have the correct parts for what I need to maintain my vehicles.
I highly recommend this store.
Very helpful manager who changed my battery in no time, and had me back on the road safely. Friendly, professional, and efficient! Will recommend to friends and return there for any future car part needs.
I wish I was told when I bought an expensive OBD II reader that they did not accept returns of electronics. Why doesn’t the recipit say and where in the store does it say this.
I wouldn't recommend going to these guys unless you have the part you need in your hand or know exactly what it looks like. I have had a few bad experiences there . My friend broke down because her alternator went . She had to get a ride to there and she has owned her truck for 6 years and knows what engine she has . She told them make model and Year plus engine size typical question when purchasing a part . She had truck towed to her house. This parts store is about 1/2 hours drive from her House . I drive to her house to change it and it's wrong one . And when I call they don't have the right one in stock . So we have to drive 45 min one way to get the right part and now have to drive back to this place to get money back one other time I called for a part and I'm a mechanic I told them exactly what I needed and they said they have it I drive there to find out they don't have it . Wasted time and money
Great shop. After ordering the incorrect part online... partly poor website design, partly my own fault... I was saddled with some gently used brakes which were not right for my car. Just as I was about to turn and walk away defeated, the manager took pity on me and offered me a full refund. They earned a new customer that day! Thanks.
My battery was dead in my driveway today, AAA came and gave me a jump, then told me to go to Advance Auto Parts in Vergennes, where I could not only buy a battery, but it could be installed for me right in the parking lot. I found that hard to believe, but lo and behold, that is just what happened. A very talented guy named Steve worked patiently and carefully with my rusted battery hold-down bracket and very corroded battery, removed the worn out battery, cleaned the hold-down bracket and
surrounding area, installed the new battery, sprayed the terminals with an anti-corrosive, and even fixed my rear-window wiper-fluid hose in the process. What a talented mechanic! What generosity! What a wonderful service provided by Advance Auto Parts! I highly recommend them!
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