What clients say about NAPA Auto Parts - Ephraim Auto Supply in Ephraim (UT)
There's always someone ready to help you out in this Napa. I've never had to wait for help, and usually, the employees are super friendly and people you'd actually want to work with.
This is a good Napa. The service is always good to work with. There are a few workers who know a ton and others who don't know much . But the ones who are more knowledgeable are always willing to help the less experienced.
The parking can be difficult as it a small parking lot, but you can park on the road on the south side as well.
i usually experience better help here. but today i ran in on my lunch break, i didn't get helped for a while and when I did the employee helping me was annoyed and rude. Everything i said he just rolled his eyes or sighed. I'd appreciate prompt help and friendly service. Which i usually do get, just not today.
Came in to get an alternator and although the specific one wasn't in stock, within an hour it on site ready for pickup. Great all around team effort and service
Horrible service. I went to find a filter I know napa has or can order and they would not even give the time of day tgo out of their way to find it. Guy who did not know anything asked a lady there to help, he give her the part #. That I give them, said "it's not available we can't get it and walked off". Low and behold I looked it up myself and napa has a filter for what I was looking for. I WILL NEVER GO HERE AGAIN.
Battery I needed was not in stock. Made me order one when it came it was the wrong battery. Expensive and service people don't know what they are doing.
A great Napa store. Management there is friendly and helpful. They answered my questions and had what I needed. They even told me about upcoming sales to help me get the parts I need. I will definitely bring going back.
This review is long overdue. A couple of years ago, I was traveling in the area when I discovered one of my car's headlights was out - not great on dark roads. The next morning I went to the NAPA store in Ephraim. They had the part I needed, but I didn't have the special tool to change it. They came out to the car and fixed it for me.
In my line of work I'm typically a thousand miles from home and pushing machinery beyond the manufacturers specifications... So I break a lot of parts. I will tell you that a well stocked parts store with knowledgeable individuals working there often times makes or breaks the profit line. Not having to take the time to drive to a large metropolis to get a part saves the day as well. NAPA in Ephraim is one of those places. They have a huge inventory for a small town parts house these days. So many NAPAs that I have been to just no longer have the on hand inventory for obscure parts. They can all have them the next day typically. That's better than no parts at all, but when time is money having that part in your hand when you walk out of the door is pure gold. This is a very friendly, knowledgeable staff... And they have the parts !!!
You would be surprised. Doesn’t look like a huge store on the outside, but you would be surprised what they keep stocked. Great parts guys, always go above and beyond to get you what you need.
Awesome shop, another store didnt have what i wanted and napa did so of course i fly down to napa and was greeted with excellent counter service!. And the price was great!
I stopped in at Napa Auto Parts to get some socket holders I've been to three other stores trying to find some Napa had a wide range of holders and they had just exactly what I was looking for they were very useful in my toolbox and have served me well they had just exactly what I needed course they always seem to do that I like NAPA Auto cuz they usually have just exactly what I need NAPA Auto is my first choice and auto parts
Best selection I've seen in Sanpete County. Friendly staff always willing to take the time to help you figure out whatever you need and help you find whatever you need.
I've gone to only parts from this NAPA anymore. I've used most of the other local competition for auto parts and have had problems, both minor and major, with both the people and the product. I've been treated very kindly from this NAPA and I believe they offer a higher quality product than other locals.
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