ABC TOWING in
West Valley City (UT)

Peter was amazing! He was so fast and friendly. My day was ruined since my car wouldn’t start and he gave me input on what the problem is/could be, gave me a website I could find parts for my car, and overall just awesome! I will definitely be using this company in the future and recommending them to everyone!

Wonderful service. The driver who came to my rescue was absolutely wonderful. Great customer service. I am so glad I called after a tire blow out on 4100 s Redwood Rd. I will always recommend this tow company!!

I called for a tow and he said that I should just bring a gas can next time and hung up... I called a towing company because I’m stranded In 20 degree weather! I would not recommend...

Had to have my car towed to the mechanic. He was nice and the transaction went smooth. Price is reasonable. Highly recommend!

The guy I talked to this morning was very disrespectful from the very first moment he picked up the phone. I needed a tow from the University of Utah to South Salt Lake and first he wanted me to get an Uber. He was telling me to do it, although I wanted to ride along to the destination where he was taking my vehicle. He wanted me to leave my car keys in the vehicle telling me how safe the neighborhood is. Then I call him for a second time and he starts yelling over the phone to CANCEL it. He CANCELLED my tow that I had already requested because it was too complicated. BS! VERY UNPROFESSIONAL! IF YOU DON'T HAVE RESPECT FOR YOUR CUSTOMERS BETTER LOOK INTO A DIFFERENT BUSINESS! I will definitely give you a zero rating if I had the opportunity to do so

This sir is really great at his job! Very nice knows what he is doing! The price is very good. He is also very friendly! Overall an amazing person. If you ever need him to tow a car truck etc. give him a call!! 10/10 recommended!

By far the best customer service I have received from a tow company. Sent me a picture text of the truck being loaded and a picture text of it being dropped off. Fair priced, prompt and friendly. I even revived follow up information of where I could by discount parts to get it fixed. Would definitely recommend and use their services again.

Locked myself out of my jeep, called ABC Towing for assistance. The gentleman I spoke with asked for make an model of my vehicle, address an informed me someone would be out in about a half hour, 20 minutes later a gentleman showed up an had my vehicle opened up in 5 minutes! The gentleman was courteous and friendly, great service. Thank you ABC Towing...

Great service and price was 20 dollars cheaper then the other 4 companies i called first. The only company i will call from now on. Peter was amazing.

If I could give this company negative reviews i would. We called asking for a tow and they were rude and the man I was speaking to hung up so I called back and asked why he hung up and his reasonse was I already told you we are backed up. And I would try to talk and he kept cutting me off and I asked him to please stop talking when I’m talking and he said “I’m sorry you are having a bad day” then started laughing I am reporting to the bbb. And the whole conversation has been recorded. So please don’t come comment to deny any of it abc towing, a joke for a company

Sketchy business practices. Booted my truck for parking at McDonald’s for ten minutes with intentions of going into McDonald’s. I don’t care about the $75.00 dollars they charged me. I’m more upset because they take a sign to your door. My truck hadn’t been washed that day. Left micro scratches in the paint. I called the company and asked for a manager. I got Peter on the phone. While I calmly tried to discuss this matter, he promptly got loud and said “you were going to the liquor store, I’m not listening to that, you can suck my d**k. Real professional Peter. I would avoid using these guys as a service. I would also steer clear of the McDonald’s on 450 South and 200 west in downtown slc. I’d consider it entrapment.

Seriously impressed! The gentleman that helped us was absolutely wonderful! Got there in a timely manner, was super friendly and went above and beyond our expectations. Husband said he was one of the nicest guys he has ever met. So grateful for his service!! Thank you!! Just used this guy AGAIN (12/28/2017)! He was just as wonderful as before. Thank you again!!!!!!!!!

Absolute worst customer service! Was criticized for not scheduling a pick up and was told i would have to wait. I asked how long and got the response " Is it an emergency?". Wouldn't this be the reason for calling? I didn't respond and was able to find another towing service that was willing to help in a matter of 15 minutes! Told ABC Towing "Found someone else. Thanks for your time." and i was told " Its funny how people feel that the tow truck can be ordered quicker than a pizza. Unrealistic expectations. Have a nice night". Funny thing, the other towing company was faster and did it for cheaper. . Save your time and find someone else. Have a nice night... Response to the owner: As i thought you would respond, you still didn't put any attention to your petty childish attitude. Being the amount of one stars you have, i think you should take this into consideration. THIS is why i'm glad i went somewhere else. Why would i spend the time waiting when i needed a truck fast? Anyone in there right mind looks for every option and doesn't put all their eggs in one basket. It was an emergency and "Bless my heart" there are good people who are willing to help while also being an adult and professional. No disrespect was ever made on my part during the exchange of a mere 10 texts, but your childish behavior is why you have one star from me. Good luck on your future business adventures and "have a nice day".

Just wanted to say Thanks! ABC saved me big time, was doing an overnight trip and car broke down, was about 2am when I called ABC Towing, they were out to me in about an hour. twoed me back to a parts store (so I could fix it in the morning). alternator went out. I had it removed and waiting for store to open. All we need now is 24/7 car parts.

They were quick, had the best rates, went the extra mile (no pun intended), and did a great job. I would highly recommend them!

Usually I had good response from these guys in the past. Called them today and was explaining my situation and what I needed and the first response from the guys is"and I suppose you want me there in 30 seconds too". I quickly called him on it and told him he did not need to be a smart*** and it was not appreciated. Not the greatest at customer service and you could tell he did not want to be there.

Very helpful! Peter in specific was very kind! There was a vehicle parked in my drive way for some unknown reason and ABC TOWING helped me take care of it.

These guys are friendly and professional. My guy got here in a reasonable time and went above and beyond with his service. He not only towed my car safely but also went very in-depth about the problem which caused my car not to start. He confirmed my ideas about the problem and made me feel so much better about spending money on the fix. If you want the cheapest prices, and someone to go above and beyond call ABC towing.

Wife went to winco with my son and accidently locked the keys inside her vehicle. She then called me to come and try to unlock it. I didnt have a metal hangar, but only my tool box. Yet, when i arrive i did all i could and nothing. We stood out there for 2hrs when she spotted the ABC Tow truck. She walked over and ask him for help. He said he would as soon as he was done loading his customers car. He then pulled and in seconds we were back in to our vehicle. He didnt charge us or anything but did it out of the kindness of his heart. I deffinately would suggest ABC Towing to family and friends. Awesome work and great people vibe. 5 stars on my book...

Professional on the phone, was told it would be a two hour wait time. Still waiting six hours later with no word on what is going on. I understand if something more urgent came up, but it would be nice to know that so I don't spend all day waiting for a truck that isn't going to come

Terrible service. The driver told me he could do but then told me he couldn't he was also swearing on the phone at me and then told me he was not interested in my business. If there was less than one star I would do it.

These guys are the best towing company in the Salt Lake area. The guy who came to help me was exceptionally prompt and brought my vehicle to a trustworthy autoshop. ABC towing charged me a low price and it was one of the best towing experiences that I have had. Getting a tow is a pain already and can be scary if the car is stalled in a relatively unsafe location, do yourself a favor, if stuck, and call ABC. They will treat you right!

The idiot who answered my phone call was very rude and hung up the phone while I was trying to explain to the guy where I was. Do not use this towing company! *Update* this is not a troll... There are other reviews on here that have had similar experiences.

Was very disappointed with there customer service I called this company several times and each time I called I was told its going to be a long wait. At least an hour and a half, I told the guy that's what you said the last time I called which was exactly an hour and a half ago do you really only employ but 1 driver ? He then tells me he's going to give me a number to his driver I don't know why I need it just dispatch him to my address. In all this company is terrible and I will not waste my time nor anyone elses by ever recommending this place stay clear unless you just want a bunch of lip service which is what it looks like all they can offer. To the owners response I did call 4 times yes and of course they were busy I get that but I originally called at 12:30 the last time I call was at 3:00 pm yes on a Saturday hoping that you could provide me with services a( tow ) for my vehical but of course I was getting frustrated who wouldn't ? And of course I'm not going to pay you up front and hope and pray that someone will show up to preform the job. I pay for services rendered not before hand sorry owner.

Today I had the sweet luck of my car breaking down in walmart a parking lot, I called to quite a few towing companies and they were all extremely rude... I called ABC towing and he was so sweet and very comunative, I couldn't have asked for a better experience although my luck is bad, I will always call ABC towing if I ever need a tow, THANK YOU SO MUCH!

WORST EXPERIENCE EVER! DO NOT CALL THIS COMPANY. The owner, who makes whatever rules he desires at the time, will end up costing you more money than ever advertised. When I talked with him very calmly, never raising my voice, but just asking what was needed to get the vehicle out, he became very rude and defensive, telling me he would not 'play games' and ended up hanging up on me. He told me his store would be closed if we went to pick up the vehicle (which was a Saturday, just after 10:00 a.m., when they advertise that they are open). This resulted in us requiring to pick up the vehicle on a Tuesday due to a Monday holiday, costing us an extra three days of storage for the vehicle. A wallet was left in the vehicle and when I asked about the wallet, he asked why someone wouldn't keep a wallet in their pocket. When I explained that many men don't wear wallets in their back pockets while sitting, he said there was no wallet in the vehicle.

Listed as the first site in a Google search. Advertised as a 24-hr towing service. Placed call at 5:40am after my car had broke down and was yelled at by the man who answered the phone. I apologized and said I thought I had called a 24-hr towing company, so I'm very sorry (assuming the listing was wrong). The rude man then said "Call back in an hour! We're sleeping!". Wow. Just. Wow. Not sure how this individual has a business. Horrible communication skills.