Took my battery in to get it checked out they said it was fully charged and nothing was wrong with it come to find out the battery was the problem so I don't know if it was their machine that was bad or what
I just wanna say that trayson J was so helpful he help with placing my battery on something I could not do such a great employee he was very professional and kind thank you autozone for having trayson as a employee to help customers like my self that have no clue about placing a battery on a car .
If I could give a negative score I would. I went in with my wife this past weekend and there was only one store clerk but the store was NOT busy. We got what we needed and waited in line. The store clerk acknowledged us and told us sorry for our long wait. We politely stated it was fine. 10 min later another lady walked in and got her things and she was in back of us . The lady told the clerk to help us but then he bypassed us and helped her making us wait again. The customer that came in after us told the clerk to help us 3 times! He ignored her and us until we decided to leave! We will never come back to autozone! We have choices and don’t need to be treated like complete trash !
The manager there (Morley??) is fantastic. Double tasks & is very welcoming & helpful. He’s made my experience dealing with my car not so scary, I know I can go into this location & get the help I need. That man deserves a vacation & much more.
Needed some parts to work on my car. This is the only day I have to do it. I'm here at 9:15 am and the doors are locked, all lights off. The sign says they open at 9. No cars in the parking lot.
Needed a headlight bulb replaced on my Jeep Grand Cherokee. I figured out how to access it, but neither I nor a friend were able to get the old bulb out. Dustin @ Autozone in South Jordan faught with it for a good while, even scraped up his hand a bit, but he was able to get the old one out and the new one in. Thanks, Dustin!
The manager's service truly exceeded expectations. Their product knowledge was impressive and very helpful. I felt confident in my purchase thanks to their assistance. I am very pleased with the overall experience. I would highly recommend this establishment to others.
I was at the wrong store for my pickup order, but Christopher was such a lovely person that I had to write a review, thank you for the customer service and the kindness!
I've had to go in a few times recently and all 3 times they solved my problem for me. One of the times, one of the guy (I think Dusty?) was multi-tasking and helping like 3 differnt people at the same time. He ran a battery and alternator test and then replaced the battery for me. And more recently, the manager helps me do a warranty exchange. Nice work!
Noticed my teenager’s car wipers were shredded, so I took my son to Autozone for replacements. I taught him how to find the car’s make, model, and year, and he relayed the info to Dustin, an employee who was incredibly kind and patient. Even though my son wasn’t confident, Dustin helped us pick the right wipers and showed us how to install them (even though we still needed additional help, which he was willing to provide!). Great service—knowledgeable, respectful, and friendly! We’ll definitely be back!
Love AutoZone, used them in Connecticut now Utah! Went in yesterday for a car battery, Kiko helped me so so much even installed into my car!! Thank you
Excellent experience. I showed up with a battery issue just as the store was getting ready to close. Chris and Dusty could not have been more kind and accommodating. I was pretty embarrassed to learn that my issue was so my a loose connection. I hope not to have the need for many auto part purchases, but as the needs arise, I will be taking my business to this location!
I want to leave a HUGE shout out for the auto zone in south jordan, UT @ 3735 w south jordan parkway. The manager Chris and his tech crew, esp. Dusty. They went so above and beyond to help us troubleshoot and fix our cars. But they didn’t just do it, they went way out of their way to teach us about our vehicles, and what was wrongs, and how to fix them, and how to care for them, and how to prevent problems in the future! Who does that?! it was mind blowing! It’s amazing to know such great people still exist in the world! Thanks you guys!
Great service ! This morning I had to get a new battery for my car and called ahead to see if they had what I needed and also if they were able to install it. Corbin was very kind and helpful and although the weather was terrible he changed my battery. Thank you Corbin for your help.
I wanted to give a shout out to employee Chris. Today was the third time he has helped at their store over the past couple of months. He is always upbeat, kind, knowledgeable, and willing to help. Today, while I was there, the store was understaffed and the manager was visibly uptight and coming down hard on Chris. That didn’t phase Chris—he stayed positive, didn’t take it personally (as far as I observed, anyway), and offered suggestions on how to get through the difficulty of the current situation. I was very impressed with his ability to take a stressful situation in stride.
Store 6273 is awesome. Very knowledgeable and willing to help. They literally fixed our car and checked to make sure everything was perfect and running great. I couldn't have asked for better from a shop.
Tori was awesome! He helped me pick a new battery, change it out and he went the extra mile to clean out my terminals. Then he noticed the air filter wasn’t in correctly so he fixed that too! All while cracking jokes and keeping it fun. This man deserves a raise.
I have been a huge supporter of AutoZone and spend thousands of dollars with them over the years. But the service I got tonight was embarrassing. I would expect horrible service from teenage workers. But the two employees were in the 40s and 50s. From the minute I walked in they acted irritated that a customer came through the door. I asked for a part and the employee gave me several numbers and told me to go find it. After looking for 10 minutes and having one employee stare at me offering no assistance, I left. I went to my car and ordered the parts on Amazon. I want to support brick and mortar stores. But with horrible service I fear they will continue to disappear.
Came in 4 minutes before closing time on Sunday and Christopher was very helpful. He went above and beyond to help us and he was super nice about it. Will come again because of him 10/10
Christopher Morley was extremely helpful, professional, and courteous! He went above and beyond to make sure that my problems were fixed quick and sure so that I could get back on the road asap. I will be coming back to this auto zone in the future!
Even though I was a bit salty in the beginning, the younger employee never lost his cool.
Quite knowledgeable and helpful. I was nice towards the end but, I should have been nicer from the beginning.
Keep up the good work kid. Ask your boss for a raise. . . .
Kayden helped me out by replacing my car battery in twenty degree weather and didn't even accept a tip. He was polite, helpful and very skilled at his job! Amazing customer service.
I’ve gone to this AutoZone location many times. The service has never been anything special but my last visit was especially bad. I went for a battery test and the sales representative who did my test didn’t seem to know what they were doing. It took around 8 minutes to run a test that would normally take only about 30 seconds. At the end of the test, the only information they offered me was that my battery was bad and that I needed to replace my battery. I asked them for more information but they wouldn’t answer anything else after that and complained about the corrosion around my battery terminal before just walking away. Seriously disappointed in the service provided.
Besides the lackluster customer care, the selection is alright but the prices are outrageous. Definitely better to shop elsewhere for car parts.
The people that work here are helpful but their parts are so unreliable that I don't think it's worth shopping here. I bought a pair of rotors that warped after a year. I bought some windshield wipers several weeks ago that are already non-functional and I've purchased a couple of batteries. The batteries have been all right. I've included a video of the windshield wipers in action you can see they don't clean the window off.
We needed a new car battery today and Tory was the person helping us. He was very knowledgeable and friendly and even offered to help replace the old battery with the new one right there in the parking lot during this cold, wet, drizzly day. Great customer service!
I had the best experience I probably could have. 2 very nice men were working. I explained my battery trouble, and they instantly came out check it. I went in to purchase a battery, and Tory was incredibly kind and willing to continue helping me out. It completely made my day and I am very thankful. Installed the battery perfectly and my car runs amazing! Thank you!!
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