What clients say about Scrapmine of Graham in Graham (TX)
I bet I've called this business probably 25 times in the last or 5 months, and they haven't answered the phone a single time! Not even once! The only reason I even call anymore is because it's truly impressive the amount that they don't care about handling customer needs. And use to the guys working there knew you by name a treated you like they appreciated you doing business with them not these guys. They make you feel like you insulted them for doing business with them! And another thing use to if you wanted to dig something out of the pile that you wanted. The would sell it to you for what they they bought it for if you were a regular. These new guys wanna charge you full price like it's brand new material, and nevermind it's bent and you had to wrestle it out of a giant junk heap. To y'all nee guys running the show you'd be surprised as to what a little bit of customer service will do. Until y'all figure that out I'll be taking my business elsewhere even if it cost me some profit due to spending more and fuel.
Great place to turn in your scrap metal. These are the nicest guys. I am a fan of friendly local business, this is 100% my type of business owner & staff! Thank y’all
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