We were met by a friendly pup and then a nice man (Duke?) who took our microwave from our trunk for us. We'll definitely be back with our replaced dishwasher.
Duke’s has been around forever. We have hired their men countless occasions to haul junk for moves or spring cleaning. The men are always incredibly professional, fast and the prices cannot be beat. Fair, fast and consistent. They are very respectful, hardworking and just all around exceptional. Businesses just don’t run like Duke’s anymore, they are an example of 5 star service from a bygone golden era. Book with total confidence.
I just went here for my first time to offload a few bags before leaving town for a work trip. Process was effortless. Super friendly people too. Will definitely be doing my dump runs here going forward.
Super fast, convenient! Very friendly and professional and Nova is the cutest and happiest pup ever. Highly recommend Duke’s! They are doing a good thing to keep our mattresses from filling up landfills
Truly a wonderful business to work with. They are incredibly kind and friendly. I never thought that dropping off junk would be the highlight of my day! 😃
Yesterday was the 3rd time of been to Duke’s Recycling in the past 4-5 years, and the 1st time since the relocation to their Manor, TX address. Amos is a good guy, and the process and price at Duke’s has been great each time.
I highly recommend Duke’s Recycling!
Convenient and fast. We loaded up a trailer FULL of all sorts of furniture, building scraps, and tires. Everything was accepted without hassle. All we had to do was pull up, unload with some help, and pay. We'll be using Duke's for any further junk removal.
Anytime I need help with disposing, I will totally use Dukes again!! I went to the manor location, and they were so kind and helpful and even gave me a hand picked bouquet of flowers from their garden. Love their customer service!
Called in the AM, and had junk and a mattress picked up by early afternoon. They kept me updated through day about exactly when they would be arriving as well. Quick pick-up and very courteous. Would definitely recommend and use again.
Duke’s was super easy to work with! I gave them a call while I was on my way and he met us at the car and unloaded our stuff. Will definitely use them again!
EDIT: Duke’s totally made this right. They were very apologetic and picked up my items same day for free since I was on a tight timeline.
Disrespectful waste of my time. I called day of to ensure they would take my stuff and was informed the Austin location was closed, I’d need to go out to Manor. I asked if I needed an appointment and the man told me no appointment needed, I could show up during business hours. I arrived at 3pm and absolutely no one was around. I called and left a message and texted the number, as suggested on their website. Nothing. Waited at the Manor location for 30 mins, calling every few minutes for a full hour but never got ahold of anyone. Drove 40 mins each way after calling ahead, total waste of my day.
Amos was the one who helped me and he was incredibly kind and helpful. The mattress removal took under 2 MINUTES!!!! Very very swift service and they are very flexible with a scheduled pick up. Can’t recommend enough!
I forgot the guy who helped me unload my uhaul full of junk, but he was very helpful and so friendly. Their prices are great compared to the other businesses I spoke with in the area. They made the whole process very easy! Highly recommend!
When I started today I sure didn’t think I’d spend my Friday evening writing a glowing review for a junk company….but here we are.
The fact that myself (and so many others) have gone through the effort to review a place where people take their trash should really be all you need to know. However, I’ll go ahead and elaborate. My experience with Duke’s was, dare I say, delightful? The folks working there were friendly, happy, and SO HELPFUL. Had I wanted to just sit in my car and let them do all the work I could have.
These people even went through the effort to sweep/shovel all the leaves and junk off my trailer AND THEN pulled out a leaf blower!! They made not even a grumble or eye roll at my request that was largely aesthetic. This was like the VIP treatment of trash dumping.
If you’re not already sold on their outstanding service quality let me tell you about their prices. I compared a variety of places and Duke’s is certainly one of the best price points (if not THE best). When I pulled up they gave me a ~$150-$210 quote for what was essentially an extended truck bed heaping full of ‘light construction’ trash. Some of my stuff was odd shaped so I was concerned about how they would judge the exact volume. The price I ultimately paid was even lower than the low end of the quote. They packed stuff in pretty well and I felt like the end price was extremely fair and a good deal, especially considering the service.
They arrived early for the pickup and were very quick and courteous, even checking in with me when he spotted something he was worried might have been in the pile by mistake. When I realized after they had left that there was something I'd forgotten to send, he came back out to take care of it no problem, and even gave me a discount. Will definitely keep them in my contacts list! Highly recommended!
I dropped by Duke’s today for the 1st time. I had already read the great reviews for this place. Isaiah came out and met me promptly and was very courteous! I felt welcomed. I am very impressed! So add my review to all of the other glowing reviews for Duke's! We’re be back and will recommend Duke’s to our friends and neighbors!!
~ Joe L
I used Dukes for the first time today and it was a super easy experience. Quick and efficient drop off, they helped me take the items out of my car, all done in about two minutes. Polite employee. Will use again.
Highly recommended!
I had quite a bit of construction work to dump, they came the next business day from when I called, picked everything up. Pick up fee is very reasonable given the excellent service. Trash price is per cubic yard and it’s also very reasonable, and the final price is not a surprise given the upfront pricing per volume and pickup fee. I will definitely call again.
Super nice people. I called and explained that I needed to get rid of a 16-year-old microwave. The gentlemen on the phone said we usually charge per cubic yard but just for a microwave they might charge me maybe $5 or $10. It was very easy, I pulled in their lot about 3:30pm, no line and a young man came out to me, wearing a face mask and gloves. He took the microwave out of my van for me and said no charge. He said people bring them huge loads and he just didn’t feel right about charging me for a single microwave. I thanked him for his kindness. I highly recommend!
My boyfriend and I LOVE Duke's for general junk drop off. It's also so easy to pop in and drop off and they are always so nice and helpful. It's been a real blessing after moving into our latest house with all the stuff we've had to remove around the house and yard (why is there so much PVC pipe that doesn't connect to anything?!) and getting rid of some of our duplicate stuff. Highly, highly recommend! Absolutely 5 stars.
Best place to drop off any kind of waste, furniture, and mattresses! Super nice guy came and unloaded my car right away and I was in and out in 5 minutes. They have a drive through so it is super easy to unload your stuff. Super reliable and great prices. Better than any other drop offs in Austin. Highly recommend coming here!
This business is top notch. Right now COVID-19 has impacted City of Austin bulk item pickups and residents cannot take items to the dump themselves, except hazardous waste. Dukes was recommended to me as a place that was clean and reasonably priced for disposing of mattresses and old furniture. The team was very pleasant throughout my experience cheerful and welcoming, and when your dealing with hauling stuff, an unpleasant job to begin with, their attitude made a big difference. Their quotes were reasonable and they gave me a very fair price for some additional item I had remembered to include. The team did all the unloading and my items were heavy, so that was a relief. ,the location is convenient to North Austin and I was able to pull in a 20 foot U-Haul and get it out with no backup required. No mud, no smelly garage. I Have the highest recommendation for Dukes, they made a great impression.
It's very annoying recycling items properly, so I'm glad Duke's is around to help. I had an old office chair I wanted to get rid of. I called day-of and was told to simply swing by whenever I wanted. When I did, the service was super fast. I didn't even have to leave my car! Definitely recommend this place for all your large item disposal.
Everyone I worked with at Duke's was very kind and professional from our phone call to the in-person experience. They unloaded my car for me SO quickly, and I was on my way. I would definitely use them again, not just for the convenience, but because they are great people!
Dropped a few items off that my regular company won't recycle about a week ago. The young man who helped unload my vacuum and Styrofoam was very sweet and attentive. I liked that i didn't have to repeat myself and it was very stress free. When I had called earlier to ask of they took the items, the manager was the man I spoke to on the phone was very kind. I enjoyed that there is a little area to drive right on through like a fast food lane for recycle drop off. 5 stars :)
Great responsiveness, timely arrival, very competitive pricing and wonderful customer service! I was referred to Duke's and was happy to learn that there's a safe & convenient alternative to the Austin dump. We had pickup as we had many large items, but they have a drop-off option too. Will use them again & refer others, ask for Amos the owner!
Website
