The guys who work here are amazing. I had a screw in my tires and they helped me patch the tire so I could go pick up kids from summer camp (in June!!!). They saved the day.
They were very helpful, reasonably priced. I had a bad day and left my card there.They called me so that I could come and pick it up.,otherwise I would not have had it till the next day. I would recommend them to anyone. Best service I have had at an auto parts store in a very long time.
Came in with engine light expecting the worst and the man behind the desk....I'm sorry I didn't get his name....came out with a machine and a battery checked and not only sold me a new battery but as I had no tools put it in for me....above and beyond the call of duty
Owen and Clay always help me with what I need here. They can source parts and if they don't have them/can't get them they'll tell you were you can possibly find them instead of just saying "No we don't have have them." My #1 auto part store to go to.
This CarQuest store in the Texas Hill Country is a true gem, a place where time seems to stand still in the best way possible. For 50 years, it’s been serving the community with top-notch parts and unbeatable expertise, and stepping inside feels like visiting a piece of local history. The staff is incredibly knowledgeable and friendly, always ready to help you find exactly what you need or share a story about the area. The cherry on top? There’s an actual old-school telephone right out front—a detail that adds so much character and nostalgia. It’s the kind of place that makes you appreciate the small-town charm and the value of businesses that stand the test of time.
Very friendly and helpful staff. My car broke down in parking lot overnight and they allowed me to keep it there a couple days I would definitely recommend this auto parts store
Really nice guys there. I had ordered some parts to be overnighted and ended up getting sick the next day. The gentleman there was so nice to drive the parts down to the mechanic himself! You just don't see that kind of service anymore. Great job guys!
Very willing to help but unfortunately didn't have my weird request. Friendly when I walked and willing not to look up different options.my part was pretty specific.
I have had parts from here last longer than ones from Autozone that were guaranteed for life. Prices are about the same, just more for your money here.
Gentlemen in store are very helpful! Went in for a battery but they didn’t have in stock. They ordered it and I was able to go pick it up within a couple hours. Very intelligible and very polite. I’ll be going to this guys first from now on. Thank you!
I recently had knee surgery so I am moving around rather slowly, so when I went in to purchase new wipers and the fellow behind the offered to put them on for me, I appreciated the offer. He not only made sure I got the ones I wanted along with the right size, but also installed them and refused to take money I handed him for helping me out. You don't find many good, genuine people like that in Austin, only on the outskirts. I am happy that I relocated out of the city and prefer to support local businesses and will be getting parts for my other car from CarQuest once I am fully recovered from my knee surgeries.
Braydon assisted us with our battery. His tenacity & skill were only surpassed by his friendly attitude. Thank you, for getting us back down the road. We appreciate the excellent service.
Way overpriced!!! But if ya need something in a pinch, they're there. I should say 1 person is there, so be prepared to wait in line. I paid $32 there and paid $21 for the exact same thing at O'Reilly! Quite the mark up!
The man working the counter was very helpful. Ordered online and the stuff (diff oil and control arm) was ready fast, and they also bought back an old battery I had in my truck for a reasonable rate. Great selection too for most part.
I had a question aboit how to add Freon to my vehicle. The gentleman that helped me not only showed me, but explained how and why and imparted a load of other useful information. I couldnt be happier.
Excellent customer service, they've tested my old battery to see if it's still good in store. They had everything I needed, I was in and out in a matter of minutes. I know where to go if I need any more auto parts in the area.
Been a very long time customer but the last three times I went in they refuse to wear a mask. If that’s how they feel about protecting our community I’ll take my business elsewhere. They lost a decades long customer in me.
Been going to this parts store off and on since early 70's. Went in today. I always wear a mask since Pandemiic started. No one in store was wearing a mask. Tossed my part on the counter and got out as quick as I could. Not going back. There's an Autozone 6 miles further down the road where they wear masks. Some businesses care about their customers.
Amazing service. We called desperate with 5 min before they closed and were 3 min away—they helped us with a marine battery and tools—they were so kind you’d never know we put them out of their way. As a business owner myself I give them the highest recommendation.
Great shop that always gives personal customer service!
I'm not the biggest fan of the CarQuest-specific brand of products, but for oil and filters their brand has worked fine for me for years, and they of course this store carries name brands of everything too.
Best parts and personable service. Both Terry and his wife really know their stuff. If you are not happy they will do everything possible to make sure you are happy and fully satisfied.
Terry always has everything I need, including things not normally found at a parts store but a hardware store. I don't know how many times I have called there and he's like "Yup, we got one". Great service!
Very rude and argued that my brakes didn't come from his carquest because they where the worst ever made until I produced a receipt. NEVER NEVER NEVER BUY FROM THEM! I honor all vets but it doesn't sit well when your a butt.
I visited Miller's Auto Supply yesterday to get some rearview mirror glue. (Sigh.) It hit me that there aren't very many businesses in Jonestown who were open when we arrived in '95 and are still in business. When we were building our house, I spent a lot of time there getting parts for our backhoe and power tools. Always great, reliable service... plus they are a landmark in the area!
This is a true mechanics Auto Parts store, that actually has an experienced guy behind the counter, who you have the feeling has torn a car or two apart. Refreshing experience from the folks at the chains that get the RCA Victor Dog look when you ask them a question about something deeper than windshield wipers. Carquest are the saltiest dawgs of auto parts in ATX!
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