What clients say about Chuck's Automotive in Brownfield (TX)
My husband and I were driving back to CA on a cross country road trip when our radiator cracked. We were so blessed to have found Chuck and his shop. He did a great job replacing the radiator and getting us back on the road safely. His prices were also reasonable! Mary at the front desk was enjoyable to talk to while we waited. If we lived near here, they would be my go mechanic shop.
My truck broke down outside of town right at closing time, chuck came towed my trick in and stayed till it was fixed, charged a fair price, good man, good shop
Wheel bearing went out and took it to him and 3 months later it is out again. Come to find out he didn't replace the wheel bearing hub or knuckle assembly. He just punched out the bearing from the hub and put a new one. So now I'm out 500 dollars for a temporary fix. Do not go to him horrible experience.
Response to owner, also wasn't told about a "warranty" and I couldn't take it back to brownfield as you know we came from lubbock. We took to real mechanic and all I can say is i know you needed the money more then we did considering the job you did wasn't even finished.
Life savers! My starter went out on my Jeep as I was commuting between DFW and Roswell. Chucks fixed up my Jeep and I was on my way again in an hour for a reasonable rate. Hands down best experience with a mechanic shop I've had in my 40 something years.
I was having a backlight/ blinker issues on my pickup truck and the front desk clerk at the hotel highly recommended Mr. Chuck. I'm so glad that she did. As soon as we pulled up we were greeted promptly. I told him that I was passing thru working and he immediately started to help me. Thank you Mr. Chuck for helping Vidalia Dispatch Service, Inc. get back in the road within minutes.
My brother came here after trying to figure out what was wrong with his car(we assumed a fuel pump or computer because it randomly stalls and is not often). An appointment had to be set up a week and a half later. It was there for days and had to call to see what was wrong because he hadn't been informed prior to. He was told what was wrong, but was not confident in the findings. When he went to pick up his car, the owner was very rude. Brother asked if he ran tests and what tests were ran, and Chuck replied with "I don't have time to drive it to Lubbock 5 times to try and get it to stall". Then proceeded to tell my brother that he didn't have time to put it back together because he had to get a jeep out. Which leads me to believe he didn't have time to find the actual issue. Was quoted 110$ for the diagnostic but when he went in to pay, it was173$ because they took the rear fender off, when it was a gas issue. I guess they charge for diagnostic and labor? Not sure but there was no need to be rude. If you don't have time, say that so we won't go there. Def will never go here again. apparently if they aren't doing the repairs, that's cause to be rude.
I made an appointment which was honored and my repairs were done the same day! And at a fair price with great customer service! I highly recommend Chuck's!
Broke down traveling through town at 4:30 on Friday. Colby(mechanic) drove his own truck down to the gas station and towed me to the shop, had the parts he needed and had the truck fixed in an hour and a half. Told me they’d stay working as late as needed until my truck was fixed. The owner even came in to check on us, everyone was extremely nice and helpful. Could not recommend this shop and the people there more.
Very thorough!
Chuck and his staff are very nice and wants to ensure that they do a great job. They made sure to keep me well informed on everything that was happening.
They do a great quality job and want yo also make your safety a top priority! Highly recommend!
Fixed my Uncles oil leak he drives car home now car cuts out like crazy. Owner says yeah we can check it out but it will cost you. We call a business as that carnies fix one thing screw up something else so they can charge you. Do yourself a favor find another place to get your autos fixed unless you like to be screwed. SHAME ON THE OWNER YOUR A P.O.S!!!!
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