Do NOT trust these people with your car. Riding up on people and driving fast and aggressive with icy roads. In such a hurry that a reasonable speed was way to slow and you needed to whip from side to side to race past. And then you couldnt even keep it in your lane and almost hit me. 1151T on the flatbed.
All I can say is EXCELLENT! You know an experienced person when you see them in action. My car is LOW to the ground and other drivers have had to HARDEST TIME lifting it onto the flatbed. JACOB (#770) had it up and out in 5 mins like a Boss! Call and ask for him! On time, fast and efficient!
My vehicle was towed to their lot and I found out that they gave access to my vehicle to someone that only had my plate number and then that person stole my tools, a backpack and my AI sunglasses. The first person I spoke with said how is that their problem and then I spoke to the employee that granted this person and the access and she did apologize but again what does that mean since because of her my belongings were stolen!!
My daughter’s vehicle was towed here due to an automobile accident. When my husband went to get the remaining items out of her car, her Apple car play was stolen. Be went to report it to the lady at the office and she was super ride and said she had already filed a police report. Then why didn’t she tell him bride he got to the vehicle? Had to be an employee; no way for anyone to get back there on their own.
STAY AWAY! Completely unprofessional , they tow my truck and bust my window in the process. I get it accidents happen but at least have the decency to clean it up or put some plastic over it considering it was a rainy day.They offered the bare minimum to fix it and even when we came to an agreement they have yet to honor it.
Towed my car from my apartment complex at 2am on a Saturday morning we wrove to their lot at 10 am, after calling the posted phone number and was told someone would be there shortly we sat in the parking lot for 2 hours waiting for someone to arrive.
Girl named Zsa how ever u spell her name. I called up there to let them know my insurance was picking up my car and she was so rude didnt have to be rude I wasn't being rude to her I told her I was getting my plate number so she can look my car up and she kept telling I could call back when I have the plate number I told her to please give me a minute ill have the number for her. I told her my insurance was going to pick up the car she was like are they the registered owner I said no they are my insurance company they asked me to call and give my authorization to pick up the car she told me I don't need your authorization I was like just letting you know what they told me she was like is that all I said yes thank you and click not even a by or anything.. People like this need to learn to be nicer. It makes the company look bad if they dont care who they hire..
This is a true 24 hour Towing Company. Responded to me quickly. Arrived in timely manner and with a professional associate. I’m really grateful for the service provided today, especially for an early emergency call.
I paid $356.60 for a 4 mile distance. Please don't waste your money. It's not hard to guess that there are dozens of places with more affordable prices.
Driver arrived exactly when scheduled. Had the car loaded and to the shop in minutes. Load/unload was flawless for my Lexus SUV. Payment was simple and easy.
I got charged 2 days of storage fee but my vehicle was only day for a day (it was actually less than a day, 18 hours 37mins to be exact). I have sent an email last week on 11/26 and no response....
I didn’t mind the price! It was the wait! The deal was made at 12:56, she said it will be about an hour, then they called me and asked if he has showed up?!?! I think someone dropped the ball on that one. and they didn’t show up till 4:00! I should have canceled after a 2 hour wait!If I showed up that late my boss would have fired me!
Mr Jacob was amazing!! My husband's car wouldn't start and Jacob was super nice to check on the car and eventually got it to turn on! He had a great atttitude and was very friendly. Highly recommend!! 10/10
Thank you to Samie! My mom’s truck broke down and I pulled this company off Google with a hope and a prayer and it was a home run. I was dealing with a bunch of emergencies at work and was walking into a meeting when my mom called me. I explained the issue to Samie and she took care of everything. Got my mom and her truck safely home. It was wonderful to know everything was taken care of.
I cannot speak highly enough of the kindness of one of your employees. I was stranded on the side of 35 with a nasty flat tire. Stopping in rush hour traffic to help me change my tire alongside some great members of FWPD, this gentleman was genuine, selfless and cared about my safety more than whatever his busy day entailed. There needs to be more humans like this guy!
These people give you the run around I have arrived at 4:50pm and when I contacted the lady she told me to wait I waited until 6:50 she still told me I had to wait 30 more minutes! They don’t like to speak with proper customer service skills. They are rude and don’t help you at all! I am confused on how you tell me to call a hour before and they still have you wait! There is no point in calling if the service is still going to be horrible and slow!
Unfortunately had to use a towing service for the first time yesterday. Glad I came across this company. Spoke with a woman the first time I called (as I was just trying to get some quotes) and spoke with a gentleman the second time (to secure their services), and both were very nice and helpful. The driver called me to let me know how soon he’d be arriving at my location, and got there within a timely manner. He, too, was very friendly and helpful. Took him less than 5 minutes to get my vehicle hooked up. He was very safe and careful during transport. I hope I’m never in need of a tow again but in the event I am, I’ll definitely be calling Cornish back.
Called them at 12am needing a tow and the dispatcher was friendly and compassionate about the situation. Got somebody to me within the estimated time frame and got our car to the drop off location with no issues. Love the upfront pricing too!
I was so very impressed with Marvin. He was earlier than expected. He also gave me a very professional courtesy call, to let me know of his arrival status. Once he got there, he wasted no time. My tractor trailer was broke down on a main road and it had already gotten dark outside. Even though I had my hazards flashing and my pylons out. I was still a little worried with cars zooming by. Marvin immediately greeted me and then hooked up to my big rig and pulled it to safety. He explained everything to me and was very attentive, upon my instructions on where to drop my trailer and then to where I needed the tractor towed from there. I was so impressed by Marvin, that I told him that I was going to be doing a special review on his superb service. So to whom it may concern, Marvin needs to be recognized for going above and beyond with his customer service and auto knowledge and his very comforting mannerisms. I highly recommend Cornish Wrecker Services to all potential patrons, who at one time or another, will eventually need some assistance; then Cornish/United Road Towing is the real deal. And Marvin sir; you keep the excellent work up young man. Sincerely & Respectfully, Joe B. Arlington/Ft. Worth, TX
The gentleman that picked up my car to tow it to a repair shop is the definition of great customer service. He had a great personality and was very professional. I was running a bit behind to meet him at my vehicle that needed to be towed and he was very patient and it didn’t effect the way he interacted with me when I finally arrived. I would definitely recommend their service.
They told me 60 minutes but he was there in 5 minutes! Jacob was very professional and easy to talk to. You have a good hand there. I will recommend this company to everyone!
Not only did Jacob show up quickly, he also took great care while loading our car. Upon delivery to the service department of our preferred dealership, Jacob called to inform us that the delivery was complete, keys handed specifically to our service contact. Awesome job!
Dennis was Great. I couldn't have asked for a Better person than him. He took his time in putting my Expedition onto his Tow Truck. Making sure, not to damage my vehicle any worst than it was. He was a Kind & Respectful Person. Perfect.
The driver showed up alot faster than estimated, and got my car hooked up and ready to go in just a few minutes. He was just as fast once dropping the car off at the tire place. Very pleased with the fast professional experience. Thank you for helping my morning get off to a fast start so I can get back on the road.
Denis Sansoucie has to be the best driver there is. They said wait would be 90 minutes which was fine, I’ve waited almost 3 hours before however the wait was only 30 minutes.
Very friendly and made me feel very comfortable! I had been crying nonstop but he truly made me feel better. Denis made a bad situation better and I’m so grateful!
I feel so much gratitude for having Denis help me, I just don’t think I can thank him enough!
I appreciate the opportunity to express this and I’ve told those I work with about Denis as well!
Super nice guy! So professional, friendly, and knowledgeable. So nerve wracking breaking down with my kids in the car but by the time we got home I was smiling again. He got there as quick as he could and let us ride back with him. Really appreciate the kind and positive attitude from Wayne when my day wasn’t going so good!
I was told he would be there in an hour and he was there wayyy before an hour and it made me so happy because the wait was about 20 minutes so maybe he was close but either way it go he was there in a good manner of time. Got my car picked up, took me and my car home. Definitely highly satisfied. Would recommend.
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