What clients say about Holmes Wrecker Service in Sonora (TX)
He brought it highly recommend holmes wrecking service. Was stranded on I-10 18 miles outside of Sonora. They had a gentleman come out and assist us as we needed with coolant and pliers to make our repair. Five stars all day thanks RONNIE.
Told them over the phone what needed to be towed, and said he could tow it. Pulled up and said he didn’t want to tow it to San Antonio. They could have told us that over the phone when we asked. Instead he wasted over an hour of our time, to just walk off. Shout out to Southern Industrial Towing near San Angelo for helping us out
I ran out of gas unexpectedly and called this company for assistance. They arrived very quickly and were extremely helpful and courteous. Excellent service and I truly appreciate their prompt response. Highly recommend.
Just a shout out to Holmes Wrecker Service. Had a mishap outside of Sonora, Tx. on 10/12. Holmes showed up to tow our truck to the lot. We returned on 10/15 to retrieve our belongings. Couldn't have asked for better customer service from start to finish. Missy & crew were the ultimate professionals. The icing on the cake was all of our belongings, were still in the truck. I say that loosely, being from a larger city. Things don't always work out that way. My wife & I are honored to have come across such an exceptional company. Keep up the great work!! Blessings Always!
Would give them negative stars if available. Extremely rude, won’t work with you on the amount owed. Greedy people who deserve every bad thing that happens s to fall upon them.
Please be carefull with this company. Never ask them to cut the price even if it's tooo high! When we asked lower rate she YELLED at us and told that no one will tow us in around 50miles, so she told all service around about us and when we called other services everyone told that we need to use only Holmes service. When we called back to her and asked to help us she said never even for double rate she will not help!
We had to call service from other place and wasted 10 hours just because we asked her to change little bit less.
Great company the driver Joe was awesome he never left us stranded he went far n beyond his, cutting down thick limbs of trees so they wouldn't snatch my truck mirrors to hooking us up about six times in the thickest mud clay I've ever seen, he was straight awesome thanks joe
So I have nothing negative to say about the service. The truck was their within 35 minutes of me making the call. The crew was solid and had my truck on the platform in no time. My struggle is with the $150 dollar tow to go .5 miles. Let's get all the facts out. I drive a Toyota tundra, 2" lift, and was loaded down from a trip Big Bend. However, the entire ordeal from the truck pulling up, loading my vehicle on the bed, too them dropping it off; took 15 minutes. That's an hourly rate of $600/hr. Good for Holmes, beggars cant be choosers and I paid. This is a heads up to let people know what they might be getting into.
We had a big rig with a box trailer (18-wheeler) on the side shoulder at the Sonora, TX rest area and he was stuck on the side shoulder. I called Holmes Wrecker Service and they had a wrecker on site within the hour even during the worst of weather conditions in Texas. The driver was very patient as he explained us the process of the tow, he gave us the option to save money & he advised to let the conditions subside for another few hours and the truck would be able to drive away. He didn't try to gouge us for money because any other wrecker would have charged a hook fee just to come out. Holmes' driver left us his phone number incase we needed him back again and the driver also checked on us to make sure we had food, ample heat to bunker in for the night. Very professional and nice of him to do that. Next morning, just as he said, we were able to drive away saving us thousands of dollars in tow fees. Love them and definitely recommend them for your tow needs in the area.
I could not be more thankful for Holmes wrecker today! Rescued me off the side of the I-10 when I ran out of gas (after hours!) and there wasn’t a station within 20 miles. Stoney was very nice and considerate! Reasonable price. Thank you so, so much!!
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