Your Tyler, Texas O'Reilly Auto Parts store #386 is located at 410 East Front Street. We carry the parts, tools, and accessories you need, as well as offering Store Services like free battery testing, wiper blade & bulb installation, fluid recycling, and Check Engine light testing. We are also one of many O'Reilly locations that resurface brake rotors and drums. If your next repair requires a specialty tool, check out our free Loaner Tool program (refundable deposit required). If you need help, stop by and talk to one of our Parts Professionals today. With over 6,000 O'Reilly Auto Parts stores across the US, there's always an O'Reilly Auto Parts near you.
Hours not specified
What clients say about O'Reilly Auto Parts in Tyler (TX)
Great customer service!!! And a big thank you to the young man that replaced my battery unfortunately I forgot his name but it started with a E I really appreciate you going above and beyond on helping me !
Great Customer Service @ 410 E Front St. From out of town and had a problem with truck and got immediate help. I asked what his name was he said Leon, also another associate had came to help and his name was John. Was treated with kindness and respect.
My service was above and beyond. Again, thank you Leon and John, your help was greatly appreciated, CJ
I've ordered so many parts from these guys , they know me on a first.name basis.always easy to return something if any problems happen. Love the place .my go to auto parts store.
A huge thanks to Heath who took time out of his busy schedule to replace a stubborn headlight for me. He refused to give up! Highly recommend this store for all your car needs.
Although the line was long the customer service was great. My husband ordered a part and all I had to give them was his phone number and invoice number. The staff was patient, polite and helpful.
Excellent customer service from Daniel he was very help and kind. He showed me what light I needed and explained why it gave out and fixed it. The best and smoothest experience I’ve ever had. Thank you Daniel your customer service was outstanding. Need more like him.
I wish to give a positive note to Carlos at the O'reilly's at Front St. in Tyler, Tx. He helped me with a warranty item and went above and beyond the call of duty to do so. He was professional, highly knowledgeable, and quite sensitive to my needs as a customer. Carlos is certainly an asset to his company, and I truly appreciate it.
Love love going to this store in front street the workers are very knowledgeable about the parts and vehicles. Always willing to help very courteous especially Mr.Tracey and Mr. Red Beard..lol I forgets his name. Thank u all for what u do.
I've always went to O'Reilly's for my parts as far as a business outside of home but here lately I found myself going online unfortunately inflation has gotten the best of a lot of us we can't afford to pay as much and it cost for one small part at a auto parts store which unfortunately will probably end with businesses going out of business because the internet is cheaper but O'Reilly's is still my number one place to go it's also more convenient considering I have to wait for it to arrive through the internet
I usually shop at oreilly for automotive needs but this is the worst location I have been to. I always have to call a different one to find out if this location has my parts because these guys will NEVER answer the phone. I understand they are busy because it's a hub store but it doesn't help that the employees never seem to know what they are talking about. Do not try to get mechanical advise from these guys because they do not know. They just sell parts.
All in all it was a great experience but I have to wait on some parts that had to be ordered and the salesman didn't seem to want to help me very much he could have come out and help me look for what I was trying to find out but he didn't all the other salesman were going out and helping their customers so gave me a bad taste in my mouth. But I'm not going to hold one bad person's thing against the whole store. So I like this store it's a good go
Never was greeted, I never was really acknowledged until I had a question and the guy who answered it disappeared instead of checking me out.
I had to wait for someone to finish looking up a part and then when he goes to the back he asked someone to help check me out. I won’t be back to this one because I didn’t feel very welcomed,
And I’m not even going to say why
I asked the manager about my truck and told him what it was doing. He came back with the answer that I was looking for. I very much liked that. When I get home if what he told me works out it will make me a new customer.
I tried to do business with this location hoping there was maybe some sort of training issue at the Troup hwy location. Unfortunately this wasn't the case, they were just as rude and unhelpful. When I called the store to check and make sure my part that was ordered the day before by an employee was in yet, the manager Kevin answered. At first it seemed as if he was going to be helpful but shortly into the conversation he would just cut me off and ask me if I’d like him to order another part for me. Completely rude and unacceptable. He also mentioned that he had “5 customers in the store”. If your stores cannot handle 5 customers and your manager handling an issue on the phone then you seriously need to restructure the way your Retail store operates.
I wish that I got the man's name that helped me. He was amazing! I am a disabled man with neuropathy in my fingers. I cant change the headlight by myself. He got me the right bulb and installed it for me. He also made sure it was all working before he left. I am so thankful for his help. Made my 40 minute drive home good with new headlights! Thanks again kind sir.
A friend suggested I go to this O'Reillys and order a replacement mirror for my vehicle. The store was very clean and bright. The people were very friendly, helpful and knowledgeable.
Alex helped me and explained that the part had to be ordered. Even though it was Christmas week, it was in in three business days!
Also, this part that was going to cost $34 at the wrecking yard, cost me less than $15 new at O'Reillys!!!
It was an all-around great experience! Service with a smile!
The guy working named Felipe was a genuine Good Samaritan!! Awesome service. He went way out of his way to help me get the right supplies for the job. He was extremely knowledgeable about many areas of automotive. Great experience!
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