Spent multiple times to check and recheck appointment . Then they say... original 378... come back ... with 728.. Afer giving card content and con firing app
My son and I were traveling back to South Carolina when my Tesla had issues with charging causing us to not travel any further. Junior showed up and assisted me with everything Tesla was telling me to do taking my son and I to get the battery they said we needed. He comforted my son and wife who is back in S.C. Assuring them he wasn’t going to leave us stranded. Due to Tesla being closed until Tuesday our only option was a hotel that he knew was in a safe town. I cannot thank him enough for everything as this was a very stressful situation as a father having no answers for my wife and son. Junior is a special man and your company should be extremely blessed to have an employee like him. Thank you for everything you did!
I was just assaulted on the road by one of your drivers trying to push me off the road so he could get by. I was doing the speed limit at 40 mph on a busy street in Tyler. When he got right behind me and got so close, he blew his very loud intimidating horn and would not let off on it , and he was so close it looked like he had already hit me. There was a car beside me. There was a car in front of me. I couldn't move to get out of his way or in another Lane because there was no way. This idiot driving a white cab flatbed truck blew the horn so loud it scared me and I almost crashed. I am a 70 year old heart patient . I have handicap license plates. If anything happens to me, that man will not hear the end of it and I will press charges. I'm sure this is a good company but this man will damage your reputation by word of mouth and Google reviews and anywhere else I can put it. He was using that vehicle as a weapon and I'm real sure the Tyler police are going to love hearing about this guy. I do hope that Crow towing takes me seriously. This kind of driver should not be on the road nor should allowed to work for your company.
Excellent service! Mike was professional, friendly, & very helpful from start to finish. He arrived quickly, explained everything clearly, & handled My vehicle with great care. What could have been a stressful situation turned into a smooth & positive experience thanks to Him. Truly appreciate the great service — highly recommended! Thanks Mike
One short phone call to schedule a pickup. The lady was nice and efficient. Next day, the driver called and said he was on his way. He showed up on time! Could not have been nicer. He had towed a Tesla before, so I relaxed. In no time he loaded up my car! I paid him via credit card onsite and it cost was less than I anticipated.
Had a wonderful experience with crow Towing. A family member was in a wreck and they were very helpful for us in a stressful time. Would highly recommend them to anyone.
Crow towing came to my rescue when I needed my Jeep towed. They handled it with care and were very professional. If I ever need a towing rescue again, I will call Crow Towing. I cannot recommend them enough.
Trustable and honest towing company. In-town tow prices were less expensive than anywhere else I called. Curtis was on time, friendly, and quickly loaded the car up and got it to the service company.
For anyone on the fence about a towing company—I’d choose Crow Towing.
Great service. Came out in the middle of the night to help with a unique situation that required another truck to come help. The experienced workers figured out how to fix the problem without damaging the car and didn't charge us extra. 10/10 will always call crow towing
I’ve had the worst experience with this company tonight I had a schedule pick up for 2:55 AM they never showed up so I called them at 3:08 AM to check the ETA of the driver she stated to me that the wrecker had came to the location and had called me for 30Minutes I never got a call/ text neither did I ever see anyone come to the location. The lady end up merge me in with the owner he stated the same the the wrecker tried to reach me I told him I would like to see this driver phone report that he tried to reach me he couldn’t never respond to that and told me why don’t I call someone else. Very unprofessional and rude I don’t recommend anyone to use them .
My car left me stranded. AAA arranged for Crow Towing to rescue me. They were prompt in calling me back to confirm my location and to send a truck. My tech, Curtis, was kind and efficient. Thank you.
Curtis you are the man. Drove out to come help a freind of mine and when explained that it was fixable, he stayed and made sure, and didn’t charge a dime. Didn’t have cash to tip you but thank you. They need to give you a raise brother. Love
We had an exceptional experience with Crow Tow when my car wouldn’t start and wouldn’t get in gear outside Burger King of all places. The older gentleman (I believe his name was Patrick) actually FIXED the issue (shift linkage) though he still advised me to go get it secured professionally. I was so thankful and appreciative! I have used Crow Tow another time, as well, and it was a smooth and inexpensive experience. You won’t find a better deal or greater people!
I want to give 5 stars to Crow Towing. Our Class A broke down south of Tyler on a Sunday. Coach-net scheduled Crow Towing to help. Crow (Cliff) arrived within 30mins. Cliff did an excellent job to get the driveshaft removed and connected the coach to his truck. Cliff also noted a good diesel shop. The down side the shop was closed on Sunday. Cliff towed us to a QT truck stop for the night, and help update the QT mgnt of the need to stay over night. The next morning I contacted Crow towing and Cliff came back out and transported to the repair shop. Overall I highly recommend Crow towing for any towing needs. Thanks Jim
"Pat" was on time, courteous, focused, and took good care of my ride. I will request him when I need another tow. Service would have gone faster if I didn't have to push my car into position so that it could be loaded facing front and not backwards. Apparently towing a car backwards is not allowed "because the wind will bust the rear window". Thank you to the idiot that came up with that rule.
"Pat" was dispatched on short notice today to deliver our car to the Crisis Center Show at the Oil Palace. Although he was wearing work gloves, he treated our show car with "kid gloves" and maintains the prompt, caring tradition of Crow Towing. Sure, there are other towing services in this area, but we'll continue to rely on Crow -- the best.
Fast service I called at 12:50am and he was there by 1:20am very kind and efficient. I was worried it would take forever to find a place to tow my car this late but someone answered my call immediately and got someone there quickly. I’m very thankful especially on a cold night. The price was reasonable too and he gave me a quote before he came to make sure I could pay it. I’m very pleased with how quick he worked and got me home!
Greatest tow company on the planet ! Believe me I have used a ton of companies . We have many vehicles none new lol . Here is the deal no joke if you " need a to call Crow" they live by their motto. Anywhere or anytime give them a call first I guarantee they will get it done and get it done affordable. The drives are super creative problem solvers with safe and effective solutions.
Had a bad day that turned out to be a blessing in disguise. My car broke down at the mall. 45 minutes away from home. I opened a AAA case and it went smoothly. I quickly received a confirmation call from a Crow representative to confirm tow. My driver Curtis called and was right on time as my projected AAA estimate. Curtis was really nice and patient. We had great conversation on my ride home that helped ease a stressful day. Curtis was awesome and a good driver. I didn’t have to use my imaginary break like I do with my husband. Lol Thanks again Crow!
We recently called Crow Towing after our truck experienced a problem while pulling our 5th wheel and left us stranded along I20. We called for assistance and they arrived within 10 minutes! They came prepared to not only tow our truck, but to also tow our 5th wheel. The driver, Ron (who is truly a HERO), was so helpful! He not only found a RV park in the area for us to stay overnight, but he took the rv there, backed us in, then took my husband back to the local ford dealership where the other tow truck took our Ford truck. Ron went above and beyond to make sure we were taken care of and we are forever grateful! He was helpful, honest and trustworthy! We absolutely recommend Crow Towing if you’re ever in need of their services while in the Tyler area! Check out our YouTube channel @TheRoadSMITHS
Manager at Crow Towing called. He didn’t like my email. This is the condition my car was delivered Saturday around 11am. Told me I was crazy as hell they “didn’t even get in my car”.
I will deal with any small business who owns their faults. He could have called apologetic & ready to listen & make good but he had no intention of that. He called with no purpose but to provoke me into cussing him out. This dude pushed & pushed until he got what he was looking for.. but what “leader” in a company does that?
They are trying to bill the mechanic $173. 16 miles. The mechanic who immediately tried to help me, got my car in, saw it’s condition, called me and sent photos. They were apologetic. They said they would clean it.
I told them not to bill the mechanic period. They should be ashamed of themselves. It’s an old car, I take care of it. I expect the same from anyone performing a service to it.
It was 1 a.m and I literally thought I would have to sit in my car till the sun came up for an affordable price. CHRIS came in his handy dandy tow truck and was very helpful. I hardly write reviews but a weight was lifted from my shoulders when he showed up so i made an exception. Super respectful, understanding, affordable (considering the hour) fast, careful, and VERY PROFESSIONAL! Definitely gave me hope in humanity. Thank you CROW TOWING!!
JP was very professional, fast and did amazingly well with our baby!!! Will never use any other for local (God willing we won’t need it.( Waiting 3hrs for Safeco to simply dispatch so called crow to tow Raven (our baby) and so glad we did!!!
I was blown away by the professionalism of this company from their answer service after hours to the tow truck driver (Colton). Colton was knowledgeable, professional and a joy to have delivered my from Tyler to Farmersville Tx. Colton made the job look easy and the price was reasonable. You can't go wrong with Crow!
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