What clients say about Bridge City Automotive in Bridge City (TX)
If I could give 10 stars I would. Honest, fair, generous, knowledgeable. These are just a few of the adjectives I would use to describe the guys at Bridge City Auto. I highly recommend these guys for your mechanical problems.
I have been bringing my older Jeep here for a few years. The service is great, they get the work done quick, and I have never had any complaints about the work done. I highly recommend this shop!
Very poor communication. Lied to my wife about how long it would take to fix after 5 days tells her he can't fix it take it to another shop. Don't take your vehicle here.
Probably the most knowledgeable techs of any shop I've been to. I always have the confidence that my car will be fixed correctly when I pick it up. You can tell they take pride in there an work
Great service on my engine swap with my Mustang, when they did work on it they were nice and fast. Engine purrs like a kitten. But my biggest problem was the constant lying of when my car would get work on. I was first told a week and a half but after a month of constantly falling short of their word then it got work on. So no 5 for that. But their work is great!
very upset!! I paid my car off a month ago ($1500) and the day I paid it off the owner told me that he would have it ready in a couple of days… a couple days pass and i called again to check because it still wasn’t ready. Well long story short, they have lied to me time and time again about when my car will be done, I pass by the shop almost everyday and still see my car sitting right outside whenever the owner has told me many times that it’s “almost” ready and he hasn’t even moved the car into the shop yet!! I am okay with being patient and I know very well I am not their only customer. My main problem is that they lie to me over and over again about when my car will be finished, just for me to pass by and not see them doing anything with it!! At least tell the truth about the situation, after all, I am a paying customer!! I do not recommend their service unless you’re willing to wait months and months for your vehicle.
I have had nothing but good service from BC Automotive. They have repaired an oil leak and replacement of rack and pinon on my Honda Odessey. They have kept me updated and price wise All automotive places are high 🤷🏼♀️ will use them again.
Had to bring my truck back multiple times because the repair was bad and check engine light came on every time. Finally took my truck to the dealership to realize the problem is BC automotive put the wrong part on my truck and cost me over $2,000 worth of repairs in the process. Also, took my son's car (at the same time). They continued to "fix" his car eventhough just like my truck the check engine light came on with each fix. I told him to stop bringing it there, but they kept saying it is under warranty and free to come back after a $3,000 plus fix. A week later his engine blew. Best of luck!
Brought my vehicle in and they stated that it was either the catalytic converters or O2 sensor, of course they start with the more expensive option first, this part went fine as it was completed while I was out of town. Pick my truck up and later that day check engine light comes on again bring it to their attention and I ask to have the O2 sensor changed, I drop off my vehicle while I once again go out of town and inform them when I plan to be back to pick it up. Upon returning, they didn't even touch my vehicle, and states the he is short handed, as the owner just got off the phone with another individual telling them to bring their vehicle in. I can understand being short handed but if you are telling other customers to bring their vehicles in you may want to take care of the vehicles that you have already waiting to be serviced. He did not even offer a resolution to when he could get the repair scheduled.
I wish I could give more than 5 stars because I would. Our truck broke down while we were 1000 miles from home pulling an rv behind to take our kids to church camp. Bryan told us to bring it in and even told us a good tow company. From start to finish they took care of us like family. I cannot even begin to explain our gratitude. I read another review from a guy complaining about him telling someone else to bring their car in when his wasn't done yet. I bet this guy has never stopped to consider the circumstances or to consider anyone other than himself. If they hadn't taken our truck in and fixed it (and personally drove over 3 hrs roudnd trip to pick up the parts) we would've been stuck with no way home. From the bottom of my heart, thank you, and I pray God blesses you richly for your kindness.
This place deserves 10 stars! My A/C went out during our move across Country, and thIS AMAZING team had a part in 7 min, and installed in 10!!! HIGHLY RECOMMENDED!!
I will be back just to say hi to my new friends in Texas! Thanks guys!
MERICA!
The guys at this shop were very honest and helpful. They don’t nickel and dime you. I brought my car there thinking that there was an electrical issue because Modica Bros couldn’t figure out how to change my headlight. They took a good look at my car and only needed to change the headlight. They also had a good conversation with me about my upcoming road trip to make sure my car is in good shape. Definitely recommend this shop!
This place was amazing with the work , price and turn around time … if you like to have someone with full knowledge and mechanical we’re about this is the place .. returning for more work highly recommend this place
Josh from bridge city automotive saved my a** today. Had a problem with my shifter assembly not engaging. After brief chat with Josh I was back on the road. I highly recommend coming here for your car troubles.
We brought my car to them in March 2020. The needed to fix a timing belt, o2 sensor, my catalytic converter, and a few other issues. They took nearly two months to even diagnose my car and another two months to fix the problem. I did keep my car there for a little while after and also was trying to be understanding as the pandemic had hit everyone hard. I had to bring my car back to them the same day it was released to me due to the exhaust rattling bad. They tried to tell me it wasn’t their fault and to take it to a muffler shop. However, they were working on my exhaust and it wasn’t making that noise before. They said they’d check it out and of course it got fixed. A few weeks later my engine started consuming too much oil and my oil kept going low. Brought that to their attention multiple times later and they even did an oil consumption yet never really had a reason why it was doing that. The o2 sensor they replaced also failed and they had to replace it again. The car continued to run rough and lose oil. At this point I requested and received a refund on the service portion of the total balance I paid. I was going to be done with them but it kept getting worse. My car would die out and I could barely drive it. Finally after bringing it to the dealer to have a diagnosis done, they told me that the timing was off and needed to be replaced. If you know anything about timing chains, they’re very easy to mess up and will cause major engine damage. Brought it back to the shop and they changed it out, only for it to fail again and they then realized that the timing job originally done, has damaged my engine beyond repair. They tried to blame it on the part that they bought from orielly. He then told me that they would replace my engine. When that fell through due to their negligence to inspect the work they did on the timing chain, I had to hound them to replace my engine. His solution was for me to pay him back my refund and he would purchase me a used junk yard engine. Mind you, this process is now going on a year and a few months later. I was hesitant but needed my car as I have three kids and one with special needs who has therapy several days a week. After nearly a month in the shop yet again, I picked my car up last Friday. Not only did my ac stop working already. But my car won’t start again. This is absolutely horrendous. The amount of emotional stress as well as time that I’ve put into getting my car fixed is unreal.
The guy milked me so damn much that he broke my vehicle beyond repair and had lied to me constantly i highly advise take caution when coming here i have no vehicle now thanks to him im stuck walking not only that i didnt hear anything for awhole month on my vehicle i lost my job and almost lost everything i owned thankfully have good friends
HONEST straight forward shop!!! I will have all my vehicles serviced there from now on. Friendly and fair owner. Takes time to explain what needs to be done and how much it will cost.
I give Bridge City Automotive five stars and if I could six. I have only been a customer for about a month or two and so far they have taken care of me and my truck. I certainly will send customers there way because they know how to treat people. I plan on going back several more times and get all of my work done. I want to thank Brian and his staff for all there hard work. I'll see you all soon for the next project on my truck.
We were down in orange city, and we ran into car problems. Our 3rd cylinder was misfiring, and we ran around all morning looking for a place to go. Three different places turned us down, and two others weren't able to get to us for another week. We found Bridge city automotive by chance, and they saved us so much time and money. They were super polite and professional. The woman working there gave us a ride to the hotel we were staying at, and brought our vehicle to us at the hotel after the problem was fixed. 5 Star service at its finest. Highly recommend to anybody in the area.
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