Couldn’t have been happier. I’m so glad my brother referred me to them. Honesty, Integrity and excellent communication. Oh, and good prices too. Even fixed my door that was creaking for free. Will never go anywhere else.
I was referred to Advance Car Care and was treated very kind upon meeting the team myself, i found them to be courteous, considerate, patient, compassionate and very knowledgeable about care care and repair and expedient and efficient. Upon quickly determining the problem they notified me of the situation and the cost. Which was manageable. I appreciate all they did and will use them again when care for my car is needed and will refer them when I can. Thank you Advance Care Care Team.11/19/25
My First time but had great reviews so I give them a try. I’m so glad I did. Awesome auto care service. repaired my vehicle right away and back on the road again quickly. Appreciate your auto service car care. Will be back again whenever needed.
Took my 2018 Honda Civic there about 3 months ago with A/C issues, they fixed it beautifully and when I realized I needed work on my brakes, I called Chris and I needed rotors and pads on all 4 brakes this past week! Did the work for such a good price, I’m grateful I found an honest place where I’ll be going for the next 10 years with the car I’ve loved since the day it was brand new off the lot!
Awesome company! Our daughter recommended them to us. We had just got into town from Houston, for a short family vacation. He called with the estimate and told us when the car would be ready. Perfect timing and no problems on the trip home! Very trustworthy!
My daughter recommended that I take my car here cuz I have it looked at told me that they took great care of her with her car needed some work done to it. Chris and Sam took great care of me and they gave me an honest answer about the work that was needed on my Subaru and they told me the truth and didn't try to just make money off of me they honestly cared about my safety and they weren't just trying to empty my bank account. I have told everyone if they need an honest mechanic this is the place that they should go. You know looking at
Chris and Sam run the best auto repair shop in Waco. Took my Ram 1500 Limited to them after receiving incorrect diagnoses at three other popular shops, with quotes of about $2200 from each. Chris provided correct diagnosis and charged $110. Last week they serviced my wife’s car and communicated throughout the process, completed the work in less than a day with perfectly reasonable pricing. I am thrilled to have found a trustworthy, competent auto shop. Great job ACC.
If you are having car troubles in Waco this is a great shop to take your vehicle! Kind and reliable, there for you during the frustrating and scary moments of having problems with your car. They also provide efficient service, a ride home or to work(if you are in waco area) and a lady discount !!! Service like this isnt just incredible, these days it’s unheard of !!!!
Went in on a hot day with a/c issues. Mr. Chris instantly made me feel like family. Him & Sam went above & beyond to get my car immediately into the shop the next morning & back to me so that my husband and I didn't have to miss work. Got my car back with the a/c fixed so we don't have those worries anymore. Informative, fair, and priced just right. If I could give more stars I would.
Wow, if a 15 minute phone conversation with a client you have never met and has literally spent no money with you yet, is any sort of a measurable metric, this might happen to be the absolute best mechanic in Waco.
Short and Sweet - 5/5 everything - I explain below.
Friendliness - absolutely top tier - I made an appointment over the phone with them yesterday afternoon, and ended up not being able to honor it this morning, and I received a call from the OWNER, who wasn't upset or angry, but called out of genuine care for me, and explained that they hadn't seen me this morning, and they wanted to make sure I was okay, and that if I needed help they were willing to help as best they could. When I explained that I had ended up doing another service center, the ABSOLUTE friendliest conversation followed, he made sure that I was being treated well at the other center, didn't trash talk anyone, or act upset, just genuinely cared about making sure that I was getting the best deal and me and my car taken care of. I quite literally felt like family. This was incredible, the absolute best customer care I have experienced in Waco yet.
Pricing - WOAH, so basically I got a quote from another establishment that was 4k for repairs and I called here just to ask if they did estimates and if so, what might they charge? They gave a phenomenal estimate, almost a 1000 dollars less than my original estimate from the first establishment, I actually used their price estimate to get the other mechanic shop to price match to it. And let me tell you, the guys here, especially the owner will literally walk you through EVER part of the pricing, I felt so open and clear about how they shared stuff, again, absolutely mind blown, just the best service and transparency you'll find in Waco.
Finally - Just how comfortable I felt coming here as a student from Baylor, but not being native to Waco. I mean this with all sincerity, I could not feel more trustworthy or safe with any other shop in waco, the way they called, shared, encouraged, just made sure that my priorities were at the forefront of my experience made me feel incredible. Absolutely wonderful.
Final note - I wanted to share the comment that the owner shared with me at the very end of the phone call -- "[name] even if you don't end up doing any work with us, we wanna make sure you feel safe in waco, I've lived here my entire life, if you have any problems or concerns swing by regardless, we'll help whether it be directions, car problems, or anything in between, you're more than a customer to us"
And I'll leave it at that, it is a damn shame Google that you can only leave 5/5 stars and not higher. Thanks again Advanced, God Bless.
Great spot to get your oil changed and spark plugs replaced. Very nice people! I also got my transmission fixed here it did turn out to be a faulty transmission, but with the warranty it was fixed for free i do have to add though if it is a Sunday when your transmission goes out make sure you have some one to give you a ride if you are 200 miles away from home. They only can give you a $50 LYFT. Also if you take it to another shop other than Advanced Car care make sure you talk to a manager when going over the warranty and other things so they're is no confusion. If they're is confusion about anything Call Advanced Car Care to call and talk to them for you if you are confused about anything they are more then happy to call the other location and find out what they are up too.
Excellent customer service, price transparency, and great time management! They were very kind and friendly. I couldn’t have been happier to have had my vehicle taken care of by this company, and will absolutely be returning in the future.
Freddie Kish highly recommends the service at Advanced Car Care. Excellent service at a fair price! Freddie personally trained some of the staff and they know how to do it right the first time without the pressure to oversell.
The folks here at Advanced Car Care are professionals. I spent 35 years in automotive parts and service. I’ve seen a lot of good and a lot of not so good. It’s a pleasure to have an opportunity to take your vehicle to Sam and the guys, people that really care.
Super caring and diligent staff. Got my car fixed up in less than a day and were incredible with the whole process on all aspect of communication and professionalism. Would 100% recommend using Advanced Car Care Waco!
Because I’m not a technician nor a mechanic, I appreciate what appears to be honesty and genuine concern to repair my vehicles and not just take my money. I appreciate the detailed explanations in layman’s terms so I’ll understand. I appreciate them working with me and being patient with me, and causing me to feel comfortable. I appreciate their service.
Chris and Sam treat you with respect and professionalism that not many mechanics have these days. They figured out the issue my vehicle had with ease and had me back on the road in a day. Definitely bringing my vehicle back to them for further car repairs.
Highly recommend Advanced Auto Care Center. I had a successful experience with my Nissan Xterra. Chris & Sam were very transparent with the maintenance needs for my older vehicle, diagnosing the issue and solving it in a timely manner.
Sam and Chris are great folks, hard working owners that actively run their own shop. You call for services, you are speaking to an owner. Local, down-to-earth, folks looking to provide great service at a fair price and they succeed. I'll be taking any and all repairs to Sam and Chris in the future and will recommend others as well.
Very honest and dependable guys. We have been with them for several years. Last year we made the mistake of letting another mechanic work on my daughter’s car instead of towing it to Waco from out of town. BIG mistake. After weeks of trouble with them, we did tow it and Chris and Sam found the problem right away and fixed all the issues the other guys caused. I trust them to take care of our cars and I trust their honesty.
I highly recommend Advanced Car Care Waco! They show their Integrity through the pride they take in their work. Honest and hard working!
Had my thermostat replaced on my 2015 Dodge Challenger. When I dropped my car off, they offered me a ride back to my house AND picked me up when my car was ready!
I dropped my car off first thing in the morning and was able to pick it up by the end of the day! They even replaced my thermostat with an OEM part!
I was stuck in Hillsboro, Tx for the weekend and everything mechanic shop was booked up. Chris and his crew are a dream team. Fix the problem in no time. They were even nice enough to give me a ride to the hotel and back. I come in on Monday and got car back in the morning thank you guys I really appreciate them. You help me when really need it Your making a difference
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