What clients say about Johnson Collision Repair in Jefferson (TX)
My family has done business with Johnson's for a number of reasons: body work, glass replacement, inspections, towing, tire rotation, and brake job. They have been truly pleasant to deal with and true to their word. Repairs and service are always very well done in a reasonable time frame and affordable prices.
Our car was towed by Jefferson Collison Repair after an accident. They were easy to communicate with, and very helpful. Courtney went out of her way to help my 86 year old mom retrieve her personal belongings from the totalled car.
I was pulled over and taken to jail, and the towing company associated with Johnson's collision showed up to tow the vehicle. The young man that ended up DRIVING MY TRUCK to the impound lot made himself comfortable apparently...I'm missing quite a few items!
(1 Hart handheld tire inflator $50
(2 Hart 20volt battery $65
(4 LED rechargeable flashlights $125
(1 Bottle of cologne #unmatched# $45
(1 Case "xx" pocket knife $65
(1 pair White and blue sun glasses $15
Apparently the employee wanted the listed items and decided to help himself to my belongings. If it were me, I'd be in jail for burglary of a vehicle or theft. I just want my belongings back!
On a road trip from out of town and they were able to get us in last minute before they closed. Very friendly and polite and did a great job and quickly got us back in the road! Thank you Johnson Collision!
I had a great experience with every person at Johnson. The car looked great when they returned it and they dealt with the insurance. They were quick and professional! Kudos to them all!
Usually we get awesome service here, but this time was disappointing. They took my information and pictures of my car, but didn't call back. So I waited a week and called them, left a message and never got a call back.
In the last 20 years I have used these folks on several occasions. They always do a great job and tend to go the extra mile to help customers out. My girl is all pretty again!
I have never had any problems until recently when I had my windshield replaced. Within a week the gasket on the top of the windshield was flopping. I pulled over and caught it before it came completely off. I glued it back on. But most recently it is leaking when it rains or I go thru the car wash. I have been trying for over 3 weeks to get this resolved. I have called 3 times as well as stopped by but cannot get anyone fix this.
What a great job they did on my car!!!!! I’m thrilled with the painting and price!!!! I drove from Arlington, TX to get the work done in Jefferson because of Mike Johnson’s great painting reputation!!!!
Johnson Collision has helped to repair several vehicles for our family, they are by far the best place to make sure you get your vehicles back in TOP CONDITION!
I'm not even done with the actual servicing of my vehicle yet. And yet I must say that this is the most friendly auto body shop that I have ever been to. If you are in Jefferson or Marion County don't go to Longview or Marshall or Tyler to get your car worked on. Come to this place because the people are honest they are friendly and they explain everything.
Updated:
When it came down to how I wanted my smashed front end repaired, I wanted to keep it local. I looked up Johnson Collision Repair, and made an appointment.
Mike and Luann Johnson run a tight ship, and their customer service is second to none! They keep appointments, and best of all, they keep the line of communication open when it comes to giving status updates. That is a rarity amongst those I've dealt with in collision repair.
The work they did was fantastic, and really, you cannot tell at all it's ever been in a wreck. They went above and beyond in terms of delivering a finished product.
When it comes to collision repair there is only one body shop for my family, and there is only one that is the best in Marion County, and the surrounding area.
Johnson Collision Repair
You will not regret doing business with them!
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