8:00 AM - 5:00 PM
8:00 AM - 5:00 PM
8:00 AM - 5:00 PM
8:00 AM - 5:00 PM
8:00 AM - 5:00 PM
Closed
Closed
Same Day Service Available
Price Quote Guaranteed
Top Dollar Paid for Your Vehicle!
Working Time and Location
Keystone Automotive is a leading PBE distributor. Our locations offer quality supplies at competitive prices. Choose from hundreds of products from trusted brands to help you clean, prepare, fix, finish, or paint your next job:- Automotive paint- Abrasives- Detail Products- Body Fillers and Finishing Putty- Adhesives, Sealer, and Undercoatings- Clears and primers- Hardeners, Activators, Accelerators- Masking Products- Solvents and Reducers- Tools and Equipment
Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM
Saturday
Closed
Sunday
Closed
What clients say about Keystone Automotive - Lubbock in Lubbock (TX)
I own a local to Lubbock tx automotive repair facility I Bought an engine for a customers car 3.5 Nissan Altima lkq said they are tried and proven to run I’ve bought 6-8 motors in the past no issues fast delivery worked everytime till now we got the engine out in the car got the ca lifted went to install torque converter nuts motor would only rotate 3/4 of a full rotation each way pulled the motor back out verified the engine was no good lkq sent me another motor but are not willing to cover labor for install on the Bad motor. On top of that, the customer is angry about the timeframe it has taken As well as LKQ not taking responsibility
I have done bussiness with this place fpr 20 plus years and had always had good experiences until the last year or so , Keystone does not deliver to my area so I have to drive 120 miles to them , they use to always make sure all my parts would be there ,the older desk clearks, Vicky , Larry , Marcus , were always totally awesome making sure my parts would be there, Trish has also always been great in the bussiness office but they are all gone now excdpt Trish :( often in the last year I would be told my parts are there only to drive the 120 miles to be told something did not come in ect , ordered parts on Wednesday, and get conformation that may parts are in today Friday , the parts cleark even communicated via text this morning that my parts and paint were there and ready for pick up . I make the 120 mile drive to be told my paint has not been mixed and they had no one there today to mix it that I would have to wait till Monday ugg ! Oh and the fact they will no longer pre pullyour prats so often time it's very long waits " up to and hour " waiting ! Bottom line this place has gotten to big , and now it's always a cluster ,I could go on and on but I am done not enought workers ect. and apparently bad management. Glad I am almost retired !
We have used Keystone on multiple occasions and have always had a great experience. Yes you can tell they are understaffed for the amount of work they do but they have always handled business superbly.
Engine was supposed to be delivered to my shop days ago, operator Says she doesn't know whats going on, and said she couldn't assist me. They obviously need to organize their delivery. Waiting like this is costing me and my company $$. Very unprofessional..
We returned 2 small/inexpensive parts to their driver at which time, he signed our return document admitting that he picked the parts up. When we called, 2 weeks later to get a copy of the credit memo, we were met with frustration/anger and "We can't give you credit for that". Tricia Young was very unpleasant to deal with and her manager Patrick Carruth was even worse. I asked to talk to his boss and he told me that he was the top of the food chain at that location. He also told me that he more important things to worry about than my $27 credit.
Long story short, Patrick and Tricia will keep me from buying parts from Keystone if I can avoid it. I have had several return issues with Keystone and I have never had one with National out of Albuquerque, NM. They actually bring the credit memo when they pick the part up.
Best Aftermarket Automotive& Rv Parts Necessities you ever need for your Business Serving your Customers this is One Place upon Ordering Deleviered to you on Next Day Done !!!
3rd time I have ordered parts in the last 3 weeks never get here always excuses why it’s not here blaming everyone else very cool concept but they have no idea how to do it right very undependable:(
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