Good friendly place fast service quality work done very well informed on all steps through the whole process. Was so happy to get my truck fixed was such a heat breaker that it broke down. But Patrick's saced the day and helped me get it all fixed and was patient with me getting the parts i needed. Thanks Patrick's Automotive I will be recommending you to my friends and family.😃
MyTesla got stranded on Hwy 96 with a flat tire. Tesla insurance quickly located Patrick's recker service closest to me and payed quickly and Patrick's was there in a flash with professional courteous and friendly recker service. Thanks Brian and James. ( hope I got your names right)
What an Amazing experience. I got quoted a very affordable price to have a coil replaced and the workers went above and beyond to help me. Will definitely be coming back for any repair needs and couldn’t recommend enough ❤️
Called them, and they responded quickly and professionally. Very friendly. Took my vehicle to the proper destination without problems. Dealt with my insurance company. All I had to do was sign and say thank you.
Had 2 blowouts and call everywhere around buna, kirbyville and silsbee and no auto had the specific tired I need and Patrick’s Auto had it!!!! Customer service was also phenomenal. Much appreciated Patrick’s auto.
Traveling home from Louisiana I broke down on the outskirts of Kirbyville. Thankfully by a sweet couple's home and they helped me to the nearest O'Reillys where it was discovered my alternator was out. They referred me to Patricks and they did not hesitate to say bring on down we will get you going. They had me in and out from start to finish in less than an hour. Great customer service and not too pricey. I highly recommend this place!!
Patrick's Auto served us well once again. A young family member was involved in wreck. Patricks' was there to put our families needs and concerns at ease. They took over relieving family tend our loved one while they delivered the wrecked vehicle without any question or issues. They were very pleasing in a time of crisis, and as always Patrick added his own personal commitment to his customers/clients/community reaching out and following up on the well being of our loved one. This kind of customer service is untouchable and unmatched. 10/10 on customer satisfaction!! We love and appreciate Patrick's Auto
They are very good at taking care of customer's and have always been able to work with u through any automotive situation. Plus they are all nice well-mannered gentlemen! I definitely recommend them.
Recently purchased a 2012 dodge caravan from Patrick’s Auto so far I’m very satisfied with it very nice vehicle great price and service highly recommend these guys
Patrick's has always been very fair with everything I've had done to my vehicle. Recently I needed two new tires and they gave me the best price of anyone in town!
I definitely give them five stars!
Our door handle was tripped off and 3 days they have it ordered, painted, and put on! Thanks to Patrick Motors for the perfect paint match! PS a Chevy dealership told $450 Patrick’s was over half cheaper than that! Thanks guys for the fast job!
The best place to go for anything! They are so kind and have the best workers with the right kinda work attitude! Loved it here! Thank y’all so much most definitely will come back if anything happens with my car again!❤️❤️❤️
Edit: It wasn’t the fact of the cost, it was the fact of the complete lack of communication from your business. I had called multiple time after receiving the price of repair to have a request of having the vehicle towed back to my house and your business either hung up on me or ignored my calls and FB Messages. I had to have my boyfriend call in order to get any news on MY vehicle. My grandfather even had to walk into your business while I was at work to get any answers at some point because of the lack of updates and had to give me the news and pricing himself. Might I add both men are not the owner of the vehicle. I am. It took almost two weeks in order to get the vehicle back into my possession.
Got a vehicle from here that was a dud. They were very helpful in fixing the situation && finding me another ride. I wasn't sure what to expect becuz I hadn't done any business with them in so long but it turned out well && I appreciate their cooperation && service.
Thank you Patrick's! We won't call anyone else if we need a tow, and won't go anywhere else for auto maintenance. Brian got our diesel truck out of the foot of mud it was stuck in with no problem. Appreciate your kindness too.
Paid them to rebuild an engine a couple months ago and get my truck running. The bolt hole where the starter bolts up is broken, which is half the reason I came to them in the first place, they charged me for the rebuild, parts and labor, and the truck is still not running and the work took them a month. Very disappointed. :(
I won't be paying acima finnancing a single penny for incomplete work on behalf of Patrick's and I'm sure it's gonna ding my credit.
If you have work done here, make sure your vehicle is running before you sign the bill.
I can not say enough nice things about this place. I needed to be wenched out of a mud hole in buna. The lady that answered the phone was friendly and the man who came to my rescue was also so nice and professional! The pricing was also outstanding. I will never use anyone else if I'm ever up towards the Buna/Jasper area. Highly recommend.
The Hispanic Mechanics that work here Are some of the most dedicated I've seen in this Area. Iv gone to work at 4am and passed by to see them on the shop working, pull a double shift and pass back by almost 18 hours later to see them Finally closing the doors to there shop. The owner Kerry has impressed me with his ability to keep everything going like a well oiled machine. I knew his Dad Pete Patrick and have not one doubt he would be very very proud of his son's accomplishments. Terra is a very hard working assistant iv seen her Automotive Detailing and was Extremely impressed. Plus she is VERY easy on the eyes AND FUN to conversate with. Dale knows where to find what part your looking for and how long it will take to get it in your hand, extremely efficient and very kind. Keep up the Good work Everyone!
This review is for their towing. These guys got us out of a HUGE bind on a road with no shoulder. It was late Friday. Hatch towing hung up on us and then didn't answer our calls.
They took me and my family to the only motel in Kirbyville: me in the truck, family in the truck of the guy who came out to try and jumpstart our battery.
The owner and his crew are just really solid, good people at the core. Thanks for being there for us!
True life savers!!..we busted a radiator hose on my nephews car and drove straight into the shop and the guys jumped right on it and helped us. Count on them if you need help..fast friendly and did an excellent job!
So much. Top notch staff which is partially due to the owner. This establishment has seen me through several vehicles. Prices are fair, service is timely, repairs completed satisfactorily. They are completely trustworthy. They are my go-to mechanics.
They've been great the past couple times I've been in. A couple months ago they fixed a problem I've dealt with over 6 years that other mechanics couldn't or didn't. Yesterday I got my vehicle back from them where they charged only a fraction of what a locksmith programmer or whatever they're called to changed my key and lock cylinder!!!
A lot of people in the Auto industry are not friendly but if you will go to Patricks Auto and talk with Angie Angie may have the answer already for you if she don't she will explain to you that she will get her done very friendly people enjoy working with them the prices are super reasonable
All your vehicle solutions in one place. My Jeep broke down, stranding me across town. Because the tie rod and ball joint broke, we couldn't drive or push it onto our lowboy. I called Hatch's and was quoted a price of $75. Then called Patrick's and Angie said $45. Wow, you're not talking nickels and dimes. The driver was very skilled at at his job, as you can see in the picture. Imagine loading that Jeep without the wheel coming off, and as you can see it wouldn't roll at all. From the time I called until he unloaded it was barely an hour. And they have well trained mechanics as well as a parts to get your parts. I was very pleased. Patrick's took all the stress out of a really bad situation. Patrick's is my solution.
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