O'Reilly Auto Parts in
Gonzales (TX)

It's a very nice store. Have things that Walmart or heb doesn't have. Fruit is gorgeous

I had a very poor experience with this location because O’Reillys allowed an inexperienced and unknowledgeable employee to install my new car battery. The new battery died later because it was not properly installed and charging. I had to inconvenience my son in law to jump start my car. He was shocked when he saw loose bolts, nuts missing, and loose wires. He also noticed a fluid cap was missing. The employee later owned up to dropping several items in the engine bay and never disclosed this to me. He allowed me, a senior citizen, to drive away in an unsafe vehicle. O’Reillys management, please do a better job in your hiring practices!

Lyman went out of his way today to help my husband and me with our classic car. He was patient and took the time needed to diagnose and fix our issues. Good customer service customer service is hard to find these days, so we recommend O'Reilly Auto Parts in Gonzales.

I would like to Thank Wendy Lopez who works at the O'Reilly Auto Parts store in Gonzales Texas for taking the time to help me insert Key Batteries into both of my Keys for my Vehicle! Thanks again Wendy you have a great spirit and are so helpful!!

I always receive quick and effective service when entering this establishment. Staff is always very friendly and eager to assist you in finding the items you need.

Went into store and was greeted so nicely by staff I couldn't find a item so I had aneesa help me . She was very nice and professional and knew what she was doing! She ended up getting the item I needed and even replaced it on my car for me! Was a big help :) the store was organized and super clean . Definitely will come back if I need something else!

DJ helped me find exactly what I needed then installed on the spot!

Had what we were looking for. Was easy to ask the worker to look for a part and locate it quickly.

IT WAS ONLY ONE WORKER THERE & SHE WAS SO NICE & ALSO JUST GAIN A NEW CUSTOMER HER CUSTOMER SERVICE WAS EXCELLENT!!!

We had to stop at O'Reilly the other day due to a vehicle issue, and the representative was very helpful and friendly. We were able to get what we needed and provided specific information for our vehicle concern. Thanks!!

Been here 3 or 4 times every time has been great the 2 people I had wait on me were nice and knowledgeable. You don't get that much anymore. Thanks

Item purchased on line sent to another store 48 miles away to find out the truck doesn't even occupy the part sold. Smh

Great place to get lawnmower parts. I ordered in the morning & my part was here the same day, after 2pm

They had what I needed and at a decent price. It's pretty sad these days when you can't get basic things automotive-wise from a lot of chain automotive stores. I was pleasantly surprised they had everything I needed and a very good attitude from Aimee as a plus.

I called up to the store to see what a valve spring compressor would run me, and almost instantly the young lady on the phone told me that they would have to order it and it she didnt even know if they could get it, it would have to be approved by corporate office. Umm..... so i go online find the one i wanted, bought it and was able to pick it up the SAME DAY at this store. My point is either the lady had no clue what i was talking about so she made something up or maybe something else, idk, but if she didnt hear me all she had to do was ask me but instead she threw it in from WAY left field, or maybe even someone else told her to, and if its because she had no idea what i was talking about then oreillys is gettin as bad as the A.Z here in gonzales, its an autoparts store it would prolly be wise to hire someone with some kind of knowledge of autoparts, that way they could assist the customers much easier and faster 🤔💯 Decent prices...theyre much easier to deal with online than on the phone tho.

Nice staff. 3 auto part stores within a block of each other in Lockhart Texas. I know there is or was a race track here but geez. How strange.

Had to pay non refundable shipping ($9) prior to having what I was told would be a manifold sensor. Instead the entire manifold came ($230). Car is running just fine, except for “check engine light” still showing. I’m not sure what to do! Being used to not paying shipping ever before at.Ore O’

On point and definitely go out of their way to ensure right part and price. Thank you for being excellent at what you do.

Both attendance working there on the evening of Sunday, June 30th we're very nice, helpful, and were cleaning up the place from the day.

While traveling through the area as support team for the Texas Water Safari the headlights failed to come on my old Chevy truck.I called my nearest O'Reilly (love the company) to see if they had the part. They did. I asked if i could pay for the part and they set it outside as they were closing in the next hour. I received a hard NO on picking the part up after hours but Matthew went out of his way to support our need. Aneesa confirmed the store had the correct part in stock for my 26 year old Chevy 1500. Matthew had and offered all the tools i needed to make the repair. I want to say THANK YOU to Matthew and his team for helping us get back on the road and investing in great customer service. YOU BOTH CHANGED THE OUTCOME AND PREVENTED US LETTING DOWN OUR TEAM. i am a lifelong O'reilly fan and have great stories to share all over Texas of how O'Reilly employees are a step above. The Gonzales store takes the cake in my book!

Great service. Very helpful. Parts usually available but when they aren't ordered & promptly received.

Clint was extremely helpful. We were out of town with low tire and he fixed us up to continue our vacation!

Great Service. I ordered a hard to find part. They are open late too.

Extraordinary service, gently offered to help, I turned down the assistance for replacing my wiper blades, went outside in the rain and couldn't figure it out. Walked back in dripping and head hung low. Staff had no judgment and quickly helped me find the adapter I needed (in the packaging, rain and pride makes fools of us all) and got me on my way.

O'REILLY'S is one of the worst auto parts places in Gonzales! They are all for themselves (their store) and hardly any for the customer! Other O'Reilly's stores are not like this! Gonzales O'Reilly's is the only O'Reilly's store like this!

The staff here is always friendly and helpful. Sometimes I know what I'm doing and other times, I'm completely clueless. They never talk down to me. Almost every single time I'm in, someone will leave the cash register to walk me directly to the item I'm looking for. They make recommendations and many times can give me details as to why they would choose one product or brand over another. Recently I needed to replace a spark plug in my generator. They were out of the one she was recommending. This was about 9:30 am on a weekday. They ordered it for me, and told me it would be there by noon. It was right on time, and I was in and out to retrieve it in less than a minute. Had my generator running again before my weekend trip. Love this location.

Superb & kind workers at O'Reilly​'s. Had to evacuate Port O'Connor & laQuinta Inn had no room for me to park my trailer. Saw O'Reilly's across hwy & called them to ask if could park my RV there. Not only did they say yes but​ allowed me park travel trailer there for 4 nights. Appreciate very much, thanks guys 😃