What clients say about Dwayne's Auto Express in Hitchcock (TX)
These guys are the BEST shop in Houston hands down. Dwayne has fit me in after hours to replace tires. He is the only one who touches my wife’s bmw for oil changes or services. Fair prices with fantastic customer service and work. Picture of my truck getting a tire plug to a nail.
Excellent customer service. They have a very nice, clean and cool waiting area. They check and top off fluids and let you know of any potential issues.
Service, speed, and value!
I had a very rough start to my morning when I discovered a flat tire on my way to work. Luckily this place was only a few minutes away. These guys took care of me. I had my tire patched and filled with air in about 10 minutes. I wasn’t even late for work.
I have never experienced better service and speed in my life at an auto shop. The repair was very affordable as well. I highly recommend this place.
To the staff: Thank you for the kindness and the commitment to customer service. You guys saved me from having a bad day.
This is the best auto service provider i’ve ever been to in my life. They are so fast to provide service and high quality as well. The young man who runs the shop is down to earth and trustworthy. I will always come to this shop for any service I need.
One of the few places that have excellent customer service! If they tell you a price, it will be that price!! I’ve been a customer since the day they opened, and don’t try to go elsewhere.. I highly recommend them for your servicing needs!!
Dwayne is a good place to take your car to service they are very nice with good customer service and real reasonable prices 👍🏾 they get a #100 starts ⭐⭐⭐⭐⭐⭐⭐⭐
I went in to get my inspection and it was smooth and painless. It only took 20-30min. The waiting area is clean and comfortable. They have 2 TVs (both showing ANY age appropriate shows) and even a phone charging station with multiple charging cords available. They have a unisex restroom which was also fresh & clean, which is important to me as a woman & mom. I only interacted with one employee and he was very kind, polite, and seemed to be happy to be there.
The payment process was easy. All I had to do was tap my card and I was out of there with my receipt. I will definitely be going back for future services!
Had my tire replaced today by the most handsome and sweet young man. Jermaine is an angel. Him and all the guys are so polite and friendly! Love the office and how clean it is.
Dwayne's Auto lives up to its name! Dwayne not only take care of you, his customer expeditiously, but also provides quality work on your vehicle. That's the sort of service and repair people need and want ! Thanks Dwayne!
My husband took my car for the check engine light. I went to pick it up. The gentleman was very kind and respectful. Both of Dwayne's Auto businesses are excellent. Zo
Quick, super friendly, knowledgeable, and affordable!! I needed an oil change and was in/out in less than 30 minutes. The cost was $104 to have the oil changed in my 2022 Dodge Ram with synthetic 5W30 (my mileage was less than 14,000 miles). The waiting area is awesome!! It has all of the technicians' certifications listed with their names, so you know you're getting a legit mechanic and not some fly by night mechanic. There is ample seating, free water and coffee with all the fixings, a play area with books for kids, a TV, lots of awards posted for best business in the city, and several certificates of appreciation for the multiple donations given to local schools. Dwayne's Auto truly knows what it means to run an efficient business. I WILL be back and bringing friends and family for ALL of our mechanic needs.
Dwaynes’s Auto Express is the best! Everyone here is friendly, responsive, and reliable. Service today was quick and efficient. I got my inspection sticker value on point. This business is community driven and they give back to the community as well. I recommend this business whole heartedly.
Dwayne’s auto express is the only place to go. Jermaine has always been awesome for years for both of our vehicles. He and his crew are the best!! Hopefully next year I’ll make the car show with my Taurus SHO. Thanks again Jermaine!!!, Steve Watts.
I was very impressed with the work that was done on my daughters car. Damien kept his word and her car was fixed in just a few hours. Thank you, be blessed and continue taking care of your community.
If you want the Absolute Best, Honest, Kind and Informative type of business, Look no further thanks to this family owned business!! Jermaine and his staff Always go above and beyond with the best attitudes. I go every for every oil change and if my car needs anything else, I know they'll tell me and help me get it fixed. I have been coming here for years and will continuously keep coming back. Thank you so much to Dwaynes Auto Express!!!
We take all our vehicles to Dwayne's for service. The staff is friendly and knowledgeable, the waiting area is clean and well-stocked with reading material, a coffee machine and kids toys. The prices have always been extremely reasonable, and the techs are so helpful! This business is a true local gem.
This place is amazing! I was having trouble with replacing my battery because autozone didn’t have the equipment to do it for me when I bought it! My husband always raves about Dwayne’s! They’ve always done a good job when working on his truck! So I decided to just try them out! I called and they were upfront with the pricing and did not make me feel dumb when I explained my situation! They were able to change out my battery in about 30 mins! Which is amazing because they were extremely busy!
If yall are looking for a great and honest mechanic this is the place to go! I will not be taking my car anywhere else!
We always get our travel trailer inspected here and it's easy to pull over on the street behind the shop to get that taken care of. Also, took our truck in for a brake check and they were super honest with us. Did a free brake check and told us we didn't need new brakes. I will remain a loyal customer to this business.
This place is the perfect model for a successful small business. You will most likely be helped by the owner or a member of the family. The shop and waiting area are clean and the service members are kind and professional. The owners have a foundation that gives back generously to the local community. Bringing my cars here has always been a feel good experience. We're fortunate to have them here in Hitchcock.
Jermaine had great customer service! The shop is family oriented and they really take good care of your vehicle! I went early in the morning and they made sure I was in and out in a timely manner! The shop was clean and the staff was organized. Thank you to the entire staff for providing such great service to my red machine! :)
My husband has been sending me here for all of our Vehicle repair, oil changes or State Inspection needs for a couple of years. If you want professionalism and great service, this is the pace to go. Even when they were swamped they were still polite and did their work as quickly and thoroughly as possible, with a smile on their face! I appreciate local businesses doing their best!
