Blue Star Towing, LLC in
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Address:2501 W 81st St, Odessa, TX, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Towing service
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Website:
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Zip Code:79764
Working Time and Location
What clients say about Blue Star Towing, LLC in Odessa (TX)
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Called to get my car picked up after it broke down. The dispatcher seemed rude and didn’t want to deal with me. The driver they sent in a white Mack flatbed smelled like weed and was rude also. I decided not get my car picked up by the towing company and called a different towing company local. When the other towing company answered the dispatcher was delighted to receive my information and a tow truck showed up within 15 minutes.
Oct 21, 2025 -
One of the most best service I’ve had in Odessa ! I was towed by a guy named Tony who was super nice and I am definitely coming back to Blue Star. They had a reasonable price of towing and made everything stress free
Oct 09, 2025 -
Speedy service, Guillermo was fast and professional very polite. Would definitely recommend Blue Star Towing!!
Oct 05, 2025 -
From the phone call to ask for services to the drop off of my Vehicle at the dealership, the customer service skills were on point! Thank you all so very much for making a horrible situation into a very well executed service for myself and my children!
Jul 16, 2025 -
Guillermo was very careful and respectful of our classic Bronco…it’s awesome to have someone who cares!
Jul 07, 2025 -
Mark was the BEST!! He was professional and highly respectful, not only with me but with his conversation with his dispatcher as well. It's often hard when dealing with a stressful situation with car repairs after a hard rain, but he was certainly a light that I needed to have!! Outstanding service with this young gentleman, he deserves a promotion!!
Jul 01, 2025 -
Slow response I waited over 1 hour 45 minutes when I was told a certain time then 1hr 45 and several phone calls later he finally arrived. It took another 30 minutes for him to load. We had to pay first with a debit card never got a receipt. $100.00 to go less than 3 miles then I had to escort him because he pulled over a block and a half before final destination. Very disappointing
Jun 27, 2025 -
Broke down in my work van they where here very quickly friendly service won’t leave you stranded until the jobs done. Thanks guys
Jun 19, 2025 -
Guillermo is definitely a 5 star employee who went above and beyond in helping my Dad with his truck! Gracias Guillermo
Jun 11, 2025 -
My car died in Midland on the busy Wadley street and would not shift into gear to move it out of the way. I was in a complete panic. I called Blue Star Towing and they sent Miguel to pick up my car from the middle of the street. Miguel got there within a few minutes and started towing my car. I was impressed with his promptness and professionalism. I will definitely recommend Blue Star towing & driver Miguel in Midland.
May 30, 2025 -
Guillermo was a pleasure to talk to, and very professional, He Absolutely got the Job Done . The dispatcher was also kind and professional. This is a Hard working and on time company. Thank you Blue Star Towing for getting my wife and I out of a Bind and home safe again. Take care and God Bless.
May 29, 2025 -
Guillermo, was fantastic. He helped me tow my car when the U-Haul trailer tire flew off. Not only did he follow me to my house to drop off my cargo, but stood by till I secured my cart.
May 17, 2025 -
Had a great experience with BlueStar Towing. Their prices were very reasonable and service was quick. Would definitely recommend them if you need a tow. Thank you Guillermo for taking care of our car and helping us out.
Apr 22, 2025 -
Guillermo was amazing! Extremely professional and clean with his work! Loaded our car up fast and effortlessly! The best recovery operator I’ve ever dealt with! Great prices and fast response! Again thank you Guillermo for helping us when we were in a bind! I’d definitely use him again if I ever need a tow!
Apr 10, 2025 -
Blue Star Towing is fast Professional and super friendly. The driver arrived in a timely manner. Great communication thought out the process and they have fair pricing too. I can't recommend them enough. I definitely will be using them again.
Apr 09, 2025 -
Called for an estimate on a tow going less than 1 mile away on a Sentra with fender damage...they wanted $150 So I called another company and was quoted $70 then called another one just to compare and was quoted $75. Don't let these guys rip you off
Apr 08, 2025 -
Subaru Ascent had a blow out just east of Midland. From the time Subaru Roadside Assistance contacted them until the driver reached out to me was less than 45 minutes. Miguel (The driver) was fast, courteous, and knowledgable regarding how to tow a AWD vehicle with a rear tire blowout. THANK YOU For the great service. Highly recommend Blue Star Towing!!!!
Mar 29, 2025 -
Just hit a massive pot hole/rut on 191 east. Had 2 blown out tires. Called blue star, the lady was VERY helpful on the phone. Said the wait would be about 30 mins, the tow truck driver made it out in less then 10 mins. We were Very shaken up, the Driver Miguel made us feel very safe, he was very kind and professional. He loaded and unloaded the car with great care and detail. Thank you Blue Star Towing and Miguel, you made that traumatic experience much less stressful.
Mar 28, 2025 -
I recently had an experience with a towing service that truly stood out for all the right reasons. My daughter was involved in a car wreck, and understandably, I was quite anxious about the situation. When I first called another wrecker, I was met with rudeness, which only added to my stress. However, when I reached out to this towing company, I was greeted by a team that was incredibly helpful, nice, and sweet on the phone. They provided reassurance during a tough time and showed genuine concern for my daughter's well-being. What impressed me even more was their willingness to wait for me to arrive instead of leaving her alone at the scene. Their compassion and professionalism made a challenging situation much easier to handle. I highly recommend this towing service to anyone in need. Thank you for being such a reliable and caring support during a difficult moment!
Feb 21, 2025 -
Great customer service. Great communication. Dispatcher always answered my call. Everyone I dealt with was very pleasant to talk with. I would rather not need a tow truck. But when I do, Blue Star will be my preferred service provider! Thank you! Guillermo has great customer service. He sent me a picture after he had my vehicle leaded. Top notch guy to work with.
Feb 10, 2025 -
Miguel displayed a high level of professionalism and was incredibly helpful, arrived ahead of schedule. Excellent service, very easy to communicate with. I wouldn't think twice before using Blue Star again and would recommend them to anyone that needs tow service.
Dec 18, 2024 -
Had a driver out for us as soon as we called! Unfortunately we didn’t get his name, but he was friendly, courteous and professional. The drive over was also comfortable, tanks again for helping!
Nov 14, 2024 -
Fast and very reliable. Great customer service. Will only use BLUE STAR for my towing needs once again blue star to the rescue. Thank you Nikki and all the blue star staff
Nov 01, 2024 -
Guillermo was an awesome worker. Very nice/professional and was clear about what he was doing the entire process. The dispatcher was also very nice! I love working with this company for this very reason. Prices are very reasonable and they get there FAST!
Oct 25, 2024 -
Definitely recommend this company when you need a tow!! Pricing is very reasonable! Our driver Miguel was amazing with communicating with us, as well as helping us get my truck from one side of town to another. He got to where my truck was sitting about 20 minutes before we did, and was very understanding and didn't mind waiting for us. If you need a vehicle towed, give these guys a call!!!
Oct 17, 2024 -
They helped me out of a jam having my car flooded in the middle of Andrews Highway, quick, professional and do a great job. I’ve used them twice and lucked out getting Guillermo both times. He has an awesome attitude, great personality and super helpful. He is a beast on the sticks too, my cars breaks were locked up so not able to pull it, had to load and drop it, dropped it perfectly in my driveway with room for my wife to get her vehicle out, and made light work of getting it back on. He really is the best!
Sep 24, 2024 -
The service I received from Blue Star towing was excellent from Dispatch to the driver. Miguel was very professional, respectful and kind. Didn't have to wait long for him to show up. Miguel provided great customer service. I would definitely refer Blue Star towing. This is my first time using this company and was very pleased. Will use them in the future.
Sep 05, 2024 -
Mr Guillermo gave me excellent customer service and towing. I hit a pothole and had to call him and he showed up quickly with great communication skills!
Sep 05, 2024 -
we had asking for winch out on our trailer they damaged our trailer bad refused to give us there insurance information we called another towing company to get our trailer out with out any damage done they refused to cooperate with us so please be aware using these guys they not professional we going to go through court to get our trailer fixed due to there driver negligence
Jan 30, 2024 -
Loaded my truck with good care. Didn’t rush to try to get it on the truck. Made sure it was secured well. Got out to my location in good time, for it being still early in the morning. Will be using them again for future work.
Mar 22, 2023
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