I have been taking my vehicle here for over 2 years now. Prices are fair, turn around time is consistent, and everyone in there is always willing to help. Bryce is a true asset to the company, he is very customer centric!
I just want to say these guys are absolute professionals. They are always so quick and so courteous. They even left my car running with the seat heater on today with the brutal cold. Exceptional service if you’re looking for friendly and professional, these are your guys!
I’ve gone here four times within the last year. They were able to fix my vehicles each time. They are honest and down to earth. I would definitely recommend them for your vehicle maintenance and repair needs.
John has always taken care of our vehicles and makes sure that our family is good. Everyone is always friendly and welcoming. This seems to be a really good team. They have always created a good environment and they are consistent with how they treat each customer that walks in.
I love this place 🙌 I have been going here for over a year for my oil changes and Bryce always provides exceptional customer service. Him and the team are super accommodating on the days I have bring my kids with me.
Big shootout to Bryce, John and isaiah. Yesterday! The car wash destroyed my wiper blade and they took their time to fully diagnose the issue and was able to save me some money over a small fix! They kept me updated through the whole process. I was able to drop my car off in the morning and pick it up by the end of the day. Amazing staff 👏 always super friendly and welcoming.
Exceptional Customer Service with a bit of sticker shock. I like to give honest feedback and love when I can give a positive review. This place was recommended by a friend so I stopped by first thing in the morning to see if they could fix my vehicle’s problem. I was pretty sure u knew what the problem was as it had happened to my vehicle in the past.
They greeted me when I walked in and let me know they’d get to me as soon as they could. Didn’t take long. They listened to me explain what I thought was the problem, asked if I could leave my vehicle for them to diagnose. I called that afternoon to check in and then they called a little later to let me know what they found.
The only negative thing I have to say is we were shocked by the price tag on their recommended fix. I politely told them no thank you and took my vehicle home and will find another place with less sticker shock for the average middle class family to be able to afford. Other than that, if you can’t do it yourself, I felt like they were honest and trustworthy.
Great shop that you can trust. They live up to their name and will treat you right, I can not recommend them enough! Shout out to Kristian he great with communication and providing a fast turn around on repairs.
Stopped in to have a tire checked on my car.
They found the problem very quickly, were super honest, and had me back on the road in no time! I'll definitely be recommending them if anyone needs something related to their tires and wheels, and will be back for our next set of tires!
I had my car fixed at a great price—highly recommend! Bryce is incredibly kind and helpful, and he makes sure you leave feeling confident about your vehicle. 10/10 experience.
Similar experience to my last review. Came in for a vehicle inspection. After an hour wait you determined the vehicle tester had a low battery and could not be used, needed a charge. Tools and equipment that you use daily should be ready to go when you open the door, you may need them. For my inconvenience you did complete the inspection at no charge, and I thank you for that. I have been coming here for years and will return in May for an inspection on the truck. Keep working on the service, I know you are better than this.
This is the second time to take my car in with nails in the tire. The staff was friendly and professional. More importantly they set expectations on how long it would take and kept their word.
I live 30 miles away but Integrity Car Care has earned my business for all tire replacement/repair and vehicle maintenance.
I highly recommend their services.
Isaiah P. Is very knowledgeable about every aspect in all of the complex areas of keeping my cars running at optimal performance and is VERY HONEST and helpful on the status of my vehicle and the best options for me based on my expectations for each one of my vehicles. Isaiah always goes above and beyond and gives the best customer service experience!!! The entire team has been great and I will continue to highly recommend them and utilize their services in the future!!!!
I blew my tire driving out in pilot point at around 11pm, I had a friend pull me to integrity because he said they were the best. I called in the morning and there was no hassling or pushing me to do other things. It was fairly priced and my experience was great. I was able to handle everything over the phone and come pick up my car when I was available. If I lived out here I wouldn’t go anywhere but integrity car care
Let me just start off by saying if I could give 10 stars I would. Desperately needed tires And the guys at integrity car care came through! Bryce helped us from start to finish, he was polite, personable and truly cared about making sure we were happy with the new tires and service. Let’s be honest the last thing you want to spend your Saturday doing is getting new tires but we were in and out in no time. Cass and his team are the best we will make the 40 minute drive every time simply because the service they provide is topnotch! Truly can see why it’s called Integrity, they embody that word!
Integrity provided an exceptional customer experience. They had already repaired two flat tires for me at no charge. When I was in need of replacement, they provided me with many options and communicated throughout the process. Thanks to Isaiah for providing updates and getting me back on the road!
Shoutout to Isaiah and Zack at Integrity Car Care in Pilot Point! They took great care of both our cars with quick oil changes and even replaced a battery for me. On top of that, they went above and beyond by helping me put a door handle back together after I had to break into my own car for a jumpstart (long story!). Their professionalism, kindness, and willingness to go the extra mile made the whole experience stress-free. Highly recommend these guys for honest and reliable service!
Completely satisfied with service, waiting time was great, waiting area is pleasant and personal was also very friendly, not my first time and definitely won't be my last.
They get us in quickly and do a good job. Fast and professional service. And, as a female, I always feel comfortable there. Often in car shops I feel uneasy. Not an issue with Integrity Car Care!
Integrity Car Care is my go to shop for all my car maintenance and tires. I have purchased 6 sets of tires and they have repaired several card for me. They always treat me great and I am a loyal customer. I highly recommend them for your car maintenance and repair needs.
Cass, John, and the whole crew here are outstanding. Had a lift and tires put on a Bronco and they were basically my support and design team as I can never figure out what i want. From point of contact to completion they were there, never frustrated, and just had the “whatever you need” mentality. Problems were ran into mid build and they again, knocked it out with their communication and problem solving. They were also lower priced than a competitor as they don’t add in erroneous costs last minute.
Highly suggest this crew for anything you need!
I called around 11am looking for 4 new tires and spoke with John he found them but said it would be tomorrow. I let him know that I really needed them today because I was traveling tomorrow. He called me back within 5 mins said they would be there by 3pm TODAY! I got there not knowing that my 6yr old had his first baseball practice today at 5pm until I pulled up at the shop at 4pm. Well John was so great and got me in and out and shined my tires as requested. I rated them a 5 out of 5 because they are very friendly, professional, and QUICK!!!
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