I wish I could leave ZERO stars! By far, the WORST towing company EVER!! I called to have my car towed 4:14 pm to take my car 0.5 miles to an auto repair shop that closes at 7 pm. They scheduled me with a 30 min ETA, charged my card, and THEN called to say that the ETA changed to 1 hour & 15 mins. I still said okay I’ll wait. He called me back at 6:16 pm to say that we can’t make it today due to high traffic!! I waited 2 hours when I could’ve just scheduled with another company! Then he proceeded to tell me that I called during the worse time to schedule a tow which was after 4:30-5 when I scheduled BFFORE 4:30. Now I have to schedule with another company that still may not make it in time AND I have to wait for the funds to be returned to my card. They need to fire everyone here & just close down! What an inconvenience!
This towing company was very professional from the initial call to dropping off my vehicle. I got a flat on my 14 Honda Accord but did not have a spare. I didn’t realize that until driver arrived but driver helped me find a tire shop nearby and towed it there.
Isaac at 10-4 Tow Grand Prairie worked with Sierra at Texas Impound Services and got my daughter's Ford Mustang towed to a nearby Ford dealership on a Saturday afternoon. Being out of town, I can't say enough about how easy 10-4 Tow was to work with. They really care!!
I had a tow a couple of weeks ago and they got to me in a great timely manner and helped me get to my destinations safe. Definitely would recommend to a friend!
I live in florida. I went to visit a family member, and my car broke down in I 30 and pioneer, and one of the dispatchers named Alex was able to help me move my car from the highway and to a shop that were able to get me back on the road. They were very professional and helpful.
Towing Company Near Me, 2927 Tanglebrook Dr, Grand Prairie, TX
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